We are truly sorry to hear about your frustrating experience and the difficulties you encountered. We understand how significant a $25K investment is, especially as a student, and we sincerely apologize for the delay in resolving your contract limit issue. We recognize that this error put you in a very challenging position, and we regret that it negatively impacted your funded stage. We appreciate you sharing your feedback so we can learn from this and strive to prevent similar situations for other traders. Please follow up with our direct response via the ticket we opened to discuss this with you.
We are absolutely delighted to hear about your success in passing your first evaluation and getting funded so quickly! It's fantastic to know that our platform was easy to understand and that our support team was able to assist you promptly and effectively whenever needed. We appreciate your kind words about our service and are thrilled that you're finding value in what we offer. We look forward to hearing about your continued success with your other accounts. Thank you for sharing your positive experience with us; it truly motivates our team.
We sincerely apologize for the frustration and disappointment you've experienced with your 100K account and the difficulty in reaching our support team. We understand how concerning it is to be unable to trade after purchasing an account. We are committed to ensuring our customers can access their accounts and receive timely assistance. Please respond to the information request we sent or reach out directly via a support ticket and ask for Level 2 escalation for us to review this issue.
c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
爱情交易还没有支付,但有......
Love tradeify 还没有付款,但有账户让我真正接近
Tradeify Funding 回复2026-07-31
We're thrilled you're enjoying your experience with us! We appreciate your positive feedback and are confident you'll reach your goals.
We appreciate your feedback and are glad to hear you received your payout promptly. We understand your concern about live chat wait times and are actively working to improve our response efficiency.
We are incredibly grateful for your wonderful feedback and the perfect 10/10 rating! It truly means a lot to us to hear that our programs are helping you cultivate essential trading discipline and that our pricing is accessible. We are also delighted that our customer service, particularly the quick resolution of your tech issue, met your expectations. We are committed to maintaining the equilibrium you described and ensuring our services remain top-notch. Thank you for recommending us and for your kind words.
Thank you for your fantastic review! We're thrilled to hear you've had such a positive experience with our clear rules and fair pricing. It's wonderful to know your payouts were processed so quickly.
d
daniel · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
令人惊叹且以人为本的道具公司
Tradeify Funding 回复2026-07-31
Thank you for your wonderful feedback! We're so glad to hear you find our firm amazing and human-centric. We truly appreciate your kind words.
We are so pleased to hear about your successful experience with us and that you've qualified for your first payout! Your positive feedback regarding our platform, fair rules, and your enjoyment in trading with us truly means a lot to our team.
We completely understand that waiting for identity verification can be frustrating, especially after putting in so much effort to achieve your payout. We appreciate your patience and understanding that these security measures are in place for everyone's protection. We are confident that Rise will complete the process swiftly, and we look forward to you receiving your funds. We are excited about your plans to continue trading with us and are committed to ensuring a smooth experience moving forward.
Thank you, Mustafa! We're thrilled to hear all 4 payouts went smoothly and that our pricing has worked well for you, especially with the 5-account bundle. We appreciate you calling us one of the best you've traded with!
Tradeify Team
Congrats on passing your Growth 25K evaluation! We're thrilled this was a smooth start to your futures trading journey. Best of luck staying disciplined on your funded account — we look forward to your update on that first payout!
Tradeify Team