# Transak 评价与评分

> 来源: OK.one — https://ok.one/review/transak.com

- 域名: transak.com
- 分类: 电子与科技
- 综合评分: 4.3 / 5 (202 条评价)
- 评分分布 5→1 星: 73% / 11% / 2% / 1% / 11%
- 所在地: United States · New York
- 数据更新: 2026-08-10

Transak（transak.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 202 条用户评价，属于电子与科技分类，口碑良好。84% 的评价为 4 星及以上，11% 为 1 星；商家回复了 77% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/11 页)

### ★★★★★ 出色、快速的响应，始终值得信赖
- Joshua Barthuly · 2026-08-07 · 已验证

始终伟大且值得信赖。

### ★★★★★ 本来并不复杂
- Daniela · 2026-08-07 · 已验证

### ★★★★★ 刚刚收到了关于费用的坏消息，因为它是……
- Gregory Alvarez · 2026-08-07 · 已验证

刚刚收到了关于费用的坏消息，因为我的交易费用很高

### ★★★★★ 世界上最好的永远是
- Steven LeBlanc · 2026-08-07 · 已验证

### ★★★★☆ 更新良好且清晰
- Seyhan Mustafa · 2026-08-07 · 已验证

不断更新的价格，一切都非常清晰且易于阅读。 KYC 流程本来可以更好。

### ★★★★★ 干得好
- customer · 2026-08-07 · 已验证

干得好。服务好

### ★★★★★ 最佳比特币平台
- LAURA GODDARD · 2026-08-07 · 已验证

### ★★★★★ 我没有遇到任何问题，除了……
- Colin Pascoe · 2026-08-07 · 已验证

我没有遇到任何问题，只是有时有点慢

### ★★★★☆ 安全、可靠、简单。
- Mike · 2026-08-07 · 已验证

安全可靠、及时。

### ★★★★★ 有效应用
- NASARUDDIN SHAM BIN MOHAMAD KA · 2026-08-07 · 已验证

### ★★★★★ 难以置信，我的钱来得这么快……
- Dawson Priest-Grazioli · 2026-08-07 · 已验证

令人难以置信的是我的钱转帐速度快到 frfr 10 outta 10

### ★★★★★ 我确实喜欢我的经历……
- Marilyn Brinkworth · 2026-08-06 · 已验证

我确实喜欢这个平台的体验，当我使用 Tron 进行交易时，它会尽快进入我的钱包，但不幸的是，当我使用比特币进行交易时。将资金接收到我的钱包需要更长的时间，但是两个平台都易于使用，非常简单，我非常喜欢它，谢谢。

### ★★☆☆☆ 你绝对有零理由……
- William Cole · 2026-08-06 · 已验证

您绝对没有理由要求美国人提供最私密、最有价值的个人信息，即他们的社会安全号码！没有任何！

> 商家回复 (2026-08-06): Hi There,

Thank you for taking the time to share your feedback.

We understand your concerns about being asked to provide your Social Security Number (SSN), and we appreciate the opportunity to clarify why this is required.

For users in the United States, Transak is required to comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and other financial regulations. As part of these requirements, U.S. users completing Standard KYC may be asked to provide their SSN so that their identity can be verified through our regulated banking and compliance partners. This helps protect our users, prevent fraud and identity theft, and ensure compliance with applicable regulations.

Your SSN is requested solely for identity verification and regulatory compliance purposes. It is not collected for unrelated reasons, and we take the security and privacy of customer information very seriously.

We appreciate your feedback and hope this explanation provides greater clarity. If you have any additional questions about our verification process, please don't hesitate to contact us.

Kind regards,
Shubhadip
Transak Support Team

### ★★★★★ 惊人的快速和安全
- alex · 2026-08-06 · 已验证

惊人的快速和安全，强烈推荐

### ★★★★★ 易于使用和速度
- Rosalie Hummel · 2026-08-06 · 已验证

### ★★★☆☆ 收费是杀手
- Guy · 2026-08-06 · 已验证

> 商家回复 (2026-08-06): Hi Guy,

Thank you for taking the time to share your feedback on Trustpilot.

We understand your concerns regarding the fees for your recent BNB purchase, and we appreciate the opportunity to clarify how they are calculated.

The total fee for a transaction may include Transak's service fee, any applicable partner (wallet) fee, and the blockchain network (gas) fee. These fees support secure payment processing, liquidity sourcing, blockchain settlement, and regulatory compliance.

After reviewing your order, we confirmed that the total fee charged was 1.64 USD on a 20 USD purchase. This matched the fee displayed before you confirmed the transaction, and no additional or hidden charges were applied after checkout. You also received the exact amount of BNB that was quoted at the time of purchase.

For your privacy and convenience, we've shared the detailed fee breakdown with you separately via email.

We'd also like to clarify that the complete fee breakdown and the exact amount of cryptocurrency to be received are displayed before an order is confirmed, allowing you to review all costs before deciding whether to proceed. As a general rule, larger transaction amounts typically result in a lower fee percentage relative to the total purchase amount.

You can also preview estimated fees before placing future orders by logging in with your registered email address at: https://global.transak.com.

We appreciate your feedback and hope this explanation helps clarify the situation. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,
Shubhadip
Transak Support Team

### ★★★★★ 因为这几乎是瞬间的，没有……
- Rex Randell · 2026-08-06 · 已验证

因为它几乎是即时的，没有任何并发​​症。谢谢。

### ★★★★★ 钱进入了链条......
- Antoinette Earley · 2026-08-06 · 已验证

资金在合理的时间内到达链上

### ★★★★★ 交易成功
- darren brown · 2026-08-06 · 已验证

效果很好

### ★☆☆☆☆ 我的比特币是如何被拿走的
- Justin Richardson · 2026-08-06 · 已验证

> 商家回复 (2026-08-07): Thanks a lot for leaving your review. We sincerely apologize for the inconvenience and concern this situation has caused.

We completely understand how worrying it can be to notice an outgoing Bitcoin transfer that you do not recognize. After carefully reviewing your recent order and the associated blockchain activity, we have sent you a detailed email explaining our findings, Transak’s role in the transaction, and the recommended next steps.

 We kindly request that you review the email sent to your registered email address. If you have any further questions or require additional clarification, please feel free to reply directly to that email, and our team will be happy to assist you further.

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