# Travelex Insurance Services 评价与评分 > 来源: OK.one — https://ok.one/review/travelexinsurance.com - 域名: travelexinsurance.com - 分类: 金钱与保险 - 综合评分: 4.6 / 5 (102 条评价) - 评分分布 5→1 星: 83% / 8% / 3% / 1% / 5% - 所在地: United States · Omaha - 数据更新: 2026-08-11 Travelex Insurance Services（travelexinsurance.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 102 条用户评价，属于金钱与保险分类，口碑优秀。好评高度一致，91% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-11。 ## 最新评价(第 1/6 页) ### ★★★★★ 网站运作良好 - Nathan Janes · 2026-08-10 · 已验证 网站运作良好。整个过程中提供的信息的解释和总体质量非常有帮助。 网站很容易浏览，并且可用于添加覆盖范围的选项非常棒！ > 商家回复 (2026-08-10): Thank you for taking the time to review us! We’re so happy to hear that you found our website easy to navigate and that the information provided throughout the process was helpful. We hope you are enjoying your trip - travel safely! ### ★★☆☆☆ 我不喜欢你们公司从来没有问过…… - Gloria Shepeluk · 2026-08-08 · 已验证 我不喜欢你们公司从来没有问过谁是受益人。它使受益人成为遗产。那不是我想要的。 > 商家回复 (2026-08-10): Thank you for reaching out to Travelex Insurance Services (“Travelex”) on Trustpilot, we appreciate your feedback. To clarify, when a policy is purchased, the default beneficiary used is “estate” - it is an insurance regulation/law that we require validation of the policy owner to submit the beneficiary in writing (via email) to Travelex at customersolutions@travelexinsurance.com. We are unable to accept a specific beneficiary name over the phone or online. Thank you again for your feedback, we hope this helps. ### ★★★★★ 预订过程非常简单…… - Todd M · 2026-08-08 · 已验证 为我们的外滩之旅预订保险是一个非常简单的过程，而且价格低于同类公司网站以及我们所住酒店所使用的网站。 2个竖起大拇指！ > 商家回复 (2026-08-10): Thank you for taking the time to post and review us! We’re happy to hear that you found the process easy and that you were able to choose the right coverage for your trip. We hope you enjoy your travels - stay safe! ### ★★★★★ 麦克风掉落代表，劳伦！ - M Del Brown · 2026-08-07 · 已验证 与您的代表劳伦交谈真是太棒了。她听了并且对我非常耐心。她一直在打电话，直到我完成旅行保险表格流程，然后告诉我，我将在五分钟内收到一封确认电子邮件。爱她。我将继续使用你们的服务并与家人和朋友分享，因为劳伦太棒了。 > 商家回复 (2026-08-10): Thank you for taking the time to share this! We will pass along your praise to the representative that helped you! We’re so happy to hear that you had such a wonderful experience. We hope you are enjoying your trip - travel safe! ### ★★★★★ 网站的易用性 - Winton Perez · 2026-08-07 · 已验证 > 商家回复 (2026-08-10): Thank you for your review on Trustpilot! We’re glad to hear that you found our website easy to use. Safe travels! ### ★★★★★ 易于购买——非常清楚…… - Rich Corr · 2026-08-07 · 已验证 易于购买 - 选项非常清晰 - 已使用通济隆好几次 - 当我的妻子不得不接受心脏手术时，不得不提出索赔。 30 天内收回每一分钱！ > 商家回复 (2026-08-10): Thank you for taking the time to post! We’re so happy to hear that you found the process clear and easy, and that your claims experience was positive with prompt reimbursement. Safe travels, and thank you for choosing Travelex Insurance! ### ★★★☆☆ 我想打印保单并... - John Emori · 2026-08-07 · 已验证 我想打印保单，但没有选择。 > 商家回复 (2026-08-07): Thank you for reaching out to us! In an effort to reduce waste we do not print and mail every policy. Your customer experience is very important to us at Travelex! Please feel free to contact our Customer Solutions Department, by calling 1-800-819-9004, Monday-Friday: 8:00 a.m. - 7:00 p.m., CT or by email: customersolutions@travelexinsurance.com and refer to your Confirmation number for a printed copy of your policy to be mailed to you. You may also download the "Travel On" app in your App store for a copy of your policy. Wishing you safe travels and thank you for choosing Travelex Insurance! ### ★★★★★ 直截了当 - Violeta Rayos · 2026-08-06 · 已验证 直线前进。价格合理，流程快捷。 > 商家回复 (2026-08-07): Thank you for taking the time to post and review us. We hope your journey is wonderful! Safe travels! ### ★★★★★ 一步一步的注册过程是…… - Patricia Walker · 2026-08-06 · 已验证 一步一步的注册过程就是我的速度，真的很容易做到。谢谢你。 > 商家回复 (2026-08-07): Thank you for sharing your feedback with us! We’re glad to hear that you found the step by step enrollment process on our website was easy to complete. Safe travels and thank you for choosing Travelex Insurance! ### ★★★☆☆ 弱覆盖描述 - Marilyn Bazinski · 2026-08-05 · 已验证 法律术语的描述绝对没有帮助。我想知道的是：如果我的旅行出了问题，你会帮助我吗？如果我生病了怎么办？如果我的钱包（手机、钱包）被偷了怎么办？如果我的酒店被烧毁怎么办？你会帮我吗？ > 商家回复 (2026-08-05): Your customer experience is very important to us at Travelex Insurance, and we appreciate your feedback! We regret to hear that you found the Description of Coverage information difficult to understand. In the future, if you would like to discuss coverage options or obtain clarification. we are happy to help and there are multiple ways to reach us! Our Customer Solutions team can be reached by phone at 1-800-228-9792 (pre-purchase) or 1-800-819-9004 (after purchase) Monday - Friday: 8:00 a.m. - 7:00 p.m., CST or by email any time at customersolutions@travelexinsurance.com. Wishing you safe travels! ### ★★★★★ 容易理解。 - Lisa Rogers · 2026-08-05 · 已验证 > 商家回复 (2026-08-05): Thank you for sharing your feedback with us! We’re glad to hear that you found the process and coverage options easy to understand. Safe travels! ### ★★★★☆ 信息很清楚 - J Lowe · 2026-08-04 · 已验证 信息很清晰，很容易选择我想要的承保范围。 我可以在购买前查看政策并查看详细信息。 现在我很高兴能去旅行！ > 商家回复 (2026-08-04): Thank you for taking the time to post! We’re glad to hear that you found the information straightforward, and that the plan details helped you choose the right coverage for your trip. We take great pleasure in your peace of mind - safe travels! ### ★☆☆☆☆ 太糟糕了-不要购买！ - C M · 2026-08-04 糟糕的！如果您希望在航空公司造成延误/行程中断从而破坏您的旅行计划的情况下获得保险，请勿购买此保险！我提交了索赔，但他们拒绝了我，说他们在旅行中断下承保的唯一问题是医疗问题，您可以用文件证明这一点。 > 商家回复 (2026-08-05): Thank you for reaching out to Travelex Insurance Services ("Travelex"). Your customer experience is very important to us! Please email us your name and your confirmation number to TISReviews@travelexinsurance.com. Zurich American Insurance Company is the underwriter and Zurich Travel Claims Administration (“Zurich”) is the claim administrator for the policy you purchased. Travelex does not make claim determinations. For claim questions, please contact Zurich at 800-501-4781, Monday - Friday: 7:00 am-7:00pm CT, or by email at support@zurichtravelclaims.com. ### ★★★★★ ⭐⭐⭐⭐⭐ 优质的服务 - Anna Voronova · 2026-08-04 · 已验证 ⭐⭐⭐⭐⭐ 服务非常好！购买旅行保险既快捷又轻松。该网站易于使用，价格具有竞争力，整个过程只需几分钟。一切都解释得很清楚，我立即收到了我的保单。强烈推荐！ > 商家回复 (2026-08-04): Thank you for your review on Trustpilot! We’re so happy to hear that your experience was positive, and you found the process simple and straightforward. Wishing you safe travels! ### ★★★★★ 简单的 - EB from CO · 2026-08-03 · 已验证 简单、直接的信息、快速的报价。 > 商家回复 (2026-08-03): Thank you for taking the time to post. We're happy to hear that your experience was good! Safe travels! ### ★★★★★ 这很容易完成 - Denise Crane · 2026-08-03 · 已验证 > 商家回复 (2026-08-04): Thank you for your review on Trustpilot! We're glad you found the process so easy. Safe travels! ### ★★★★★ 易于遵循 - Tony Chastain · 2026-08-03 · 已验证 易于遵循。对好处的精彩解释。 > 商家回复 (2026-08-04): Thank you for taking the time to post! We’re happy to hear that your experience was positive, and you found the information easy to follow. Wishing you safe travels! ### ★★★★★ 易于使用的网站 - Peter Wille · 2026-08-03 · 已验证 易于使用的网站。 快速且有用的电话澄清 > 商家回复 (2026-08-04): Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and that you received the clarification you needed by phone. Safe travels, and thank you for choosing Travelex Insurance! ### ★★★★★ 快速又简单 - Bob · 2026-08-02 · 已验证 可用的选项快速而清晰地呈现，并且购买过程是无缝的。 > 商家回复 (2026-08-03): Thank you for taking the time to post and review us! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. Wishing you safe travels and thank you for choosing Travelex Insurance! ### ★★★★★ 网站很棒而且很容易旅行。 - Orlando Alvarez · 2026-08-01 · 已验证 > 商家回复 (2026-08-03): Thank you for taking the time to post on TrustPilot. We hope your journey is wonderful! Safe Travels! --- - 全部评价与筛选: https://ok.one/review/travelexinsurance.com - JSON 接口: https://ok.one/api/companies/travelexinsurance.com - 评分口径与数据来源: https://ok.one/methodology/