# Travelgoogoo 评价与评分 > 来源: OK.one — https://ok.one/review/travelgoogoo.com - 域名: travelgoogoo.com - 分类: 电子与科技 - 综合评分: 5.0 / 5 (21 条评价) - 评分分布 5→1 星: 95% / 5% / 0% / 0% / 0% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 Travelgoogoo（travelgoogoo.com）在 OK.one 的综合评分为 5.0 分（满分 5 分），基于本站收录的 21 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，100% 的评价为 4 星及以上；近 12 个月新增 8 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/2 页) ### ★★★★★ Prompt and helpful customer service - CH LEE · 2026-08-16 Had trouble with slow internet speed after activating my eSIM. But quickly solved by customer support via whatsapp. Thanks to Joel, he was very helpful! ### ★★★★★ Problem with roaming internet connection - Dylan L · 2026-07-24 Had a problem with the roaming of the esim card. It turns out that I did not pay attention and the country is not included in the plan I have. Joel massively helped me, letting me know the issue and stayed until everything is all good. Absolutely massive thank you to him. > 商家回复 (2026-07-24): Thank you, Dylan, for taking the time to leave us a review. We’re sorry to hear about the initial confusion with your roaming plan, but we’re very pleased Joel was able to help you get everything working. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to him. Have a fantastic journey! ### ★★★★★ I was having technical problems with my… - Anutapong · 2026-06-03 I was having technical problems with my credit card and email that I couldn't solve on my own. I contacted support via WhatsApp, and Joel helped me. He did a great job and was very quick. Everything was fixed perfectly in less than an hour. > 商家回复 (2026-06-04): Thank you, Anutapong, for taking the time to share your experience. We’re delighted to hear that Joel was able to assist you promptly and get everything resolved within the hour. Your feedback means a lot to us, and we’ll be sure to pass along your kind comments to Joel. ### ★★★★★ I was helped by Vaishnavi - LYF · 2026-05-31 I was helped by Vaishnavi. She was patient and very clear in her explanations. She helped me understand some technicalities regarding how the eSIM works and I really appreciate that. It helped me make a clear decision quickly regarding what to buy. > 商家回复 (2026-06-04): Thank you for your wonderful feedback. We’re delighted to hear that Vaishnavi was able to explain how eSIMs work in a clear and patient way, helping you make an informed decision with confidence. Delivering this kind of helpful and personalized support is exactly what we aim for with every customer interaction, so your comments mean a lot to us. We’ll be sure to pass your kind words on to Vaishnavi. Thank you for choosing us! ### ★★★★☆ Extremely bad customer service initially, but they made amends. - CHUNG · 2026-04-07 Extremely bad customer service. Avoid if you don't want to get your blood boil. I requested to chat with a human agent to resolve an issue but the agent somehow decided to refuse to read what I sent and instead copy-paste template response. When it was escalated to another agent, they promised to look into the issue for you but then MIA and stopped replying to the message even though I messaged them from time to time Update: Joel from the customer care team reached out directly to apologise and resolve the issue. It shouldn't have taken a manual review to fix something so straightforward, but the follow-up was appreciated. Seems like they are working on improving things on their end. > 商家回复 (2026-06-04): Hi Chung, we’re sorry that we let you down. We understand how frustrating it is when you’re seeking help, only to feel that your concerns aren’t being properly addressed or followed up on. Providing responsive and attentive support is something we take pride in, so it’s disappointing to hear that your experience fell short of that standard. We’d appreciate the chance to look into this further and understand what happened. Please reach out to us directly with your order details, and we’ll do our best to assist. Thank you for taking the time to share your experience. ### ★★★★★ I now use this whenever I need to roam - Patricia · 2026-03-15 I now use this whenever I need to roam. It costs a fraction of roaming with my local carrier, and the purchase experience and service are fast and seamless. > 商家回复 (2026-06-04): Thank you for your wonderful review! 😊 We’re thrilled to hear that Travelgoogoo has become your go-to choice whenever you travel. Saving our customers money while keeping the experience fast, simple, and seamless is exactly what we strive for. Your support means a lot to us, and we look forward to keeping you connected on many more adventures ahead! ### ★★★★★ I started using Travelgoogoo after issues with Airolo - Matthew Chin · 2026-02-28 I started using Travelgoogoo after repeated issues trying to use Airolo on biz trips to AUS and USA. On both occasions, the set up was too complicated for this tech geek and it resulted in massive SingTel bills because I thought that I was running the Airolo eSIM. Thankfully, SingTel showed mercy and reduced my bill. After those incidents, I switched over to Travelgoogoo and haven't had an issue since. More recently, I had a issue when I upgraded my phone from an iPhone 13 to a 17. The tech support at TGG was very helpful in getting the old eSIM transferred to the new phone which saved me from losing the leftover GBs remaining. Thank you Travelgoogoo!!! > 商家回复 (2026-06-04): Thank you, Matthew, for sharing your journey with us! We’re sorry to hear about the roaming bill scares (those are never fun), but we’re delighted that Travelgoogoo has been able to provide a smoother experience ever since. 😊 As fellow tech enthusiasts, we know that eSIMs should make travel easier—not more complicated. That’s exactly the experience we strive to deliver, whether it’s getting connected overseas or helping with a phone upgrade. We’re especially glad our support team could help transfer your eSIM and save those precious remaining GBs. Thank you for your continued trust and support. We look forward to keeping you connected on many more trips ahead! ✈️🌎 ### ★★★★★ Product works great and saves money - Laura · 2026-01-06 Great product, saved us money! I appreciate the whatsapp bot interface and not needing another app! > 商家回复 (2026-06-04): Thank you for your fantastic feedback! 🎉 We’re delighted to hear that Travelgoogoo helped you save money and that you enjoyed the convenience of managing everything through WhatsApp without needing another app. Making travel connectivity simple, affordable, and hassle-free is exactly what we strive for. Thanks for choosing Travelgoogoo, and we look forward to keeping you connected on your future adventures! ✈️ ### ★★★★★ Easy to use - Gillian Giam · 2025-09-26 Easy to use. Just fuss free and communication was great! > 商家回复 (2025-09-27): Hi Gillian, thanks for your kind feedback. At Travelgoogoo, we believe everyone should stay contactable while they travel, seamlessly and affordably. Messaging gives comfort and peace of mind to ourselves and those around us. As a dad, I know that first-hand. Other apps can be accessed as and when you need them, but messaging is almost a lifeline. We’d love for you to keep using Travelgoogoo and sharing your thoughts. If you ever have ideas or feedback, feel free to reach out to me directly at richardbok@travelgoogoo.com. ### ★★★★★ A very interesting eSIM travel club - Stephen Tan · 2025-07-22 · 已验证 Never tried a travel eSIM club before. The US$14 cost per year was very attractive, especially when it offers unlimited messaging data in 123 countries for 365 days. Even when I checked the cost of boosting the speed for Seoul in a recent trip, the cost was more competitive than a Singapore telecom company, and the coverage was better than expected. What I love is that now I don't need to care about hunting for SIM card companies or even pay thru my nose for eSIMs. I just land, go to my WhatsApp and say I want to boost, and voila, it is instant. > 商家回复 (2025-09-27): Hi Stephen, thanks for your kind comments. :) ### ★★★★★ This is the best roaming service I’ve used. - L C · 2025-05-12 · 已验证 TravelgooGoo made staying connected abroad effortless. The setup was quick, the connection was stable throughout my trip, and the rates were extremely reasonable. No hidden charges, no dropped signals—just reliable service wherever I went. Highly recommend for frequent travellers! > 商家回复 (2025-07-22): Thank you so much for being a Travelgoogoo365 member and taking the time to share your experience with us! We are thrilled to hear everything went smoothly on your trip, from setup to connection. Your kind feedback keeps our team going and reminds us why we do what we do. :) Wishing you many safe travels ahead! Richard ### ★★★★★ Happy Traveller - TravelJem · 2025-05-02 · 已验证 Easy to setup and use. > 商家回复 (2025-07-22): Thanks Jeremy! We are glad to hear that it was easy to setup and use. :) See you on your next trip! Richard ### ★★★★★ Value for money, good experience - Richard+Tan · 2025-05-01 · 已验证 Tried Travelgoogoo from friend’s recommendation during my recent trip to China. The internet had a bit of hiccup but their customer service replied very quickly and helped me to settle it quickly and thereafter’s it was smooth sailing. Their e-sim club membership is really helpful especially when I go for short trips to Johor Bahru, I need not buy or reinstall another esim, so convenient ! > 商家回复 (2025-07-22): Thanks Richard for trying us out! And we are happy to hear that our support team was able to sort things out quickly so you could stay connected. Every time a customer reaches out to us, it's our chance to show that we're here and live up to our promise to keep our customers connected. Thanks again and help us too by sharing with your friends! TQVM, richardbok ### ★★★★★ Stress-Free Roaming That Just Works - Jeric Teo · 2025-04-25 · 已验证 Used this roaming service in Malaysia and Tokyo—worked like a charm! Super easy to set up, fast connection, and no random dropouts, good boost. Didn’t have to worry about hunting for Wi-Fi or swapping SIM cards. Totally recommend it if you travel a lot and want stress-free internet on the go. And the pricing for the package are simply amazing! > 商家回复 (2025-07-22): Thanks Jeric! Glad to hear that our eSIM service worked smoothly for you in Malaysia and Tokyo! Hope to stay connected with you on your next trip! richard ### ★★★★★ Great Travel Companion for Data on the Go - sea · 2025-04-25 · 已验证 I used TravelGoogoo for recent trips and found it to be a convenient option for travel. It offers a year-round, fixed-price travel data SIM that I can keep and reuse. I liked how simple it was to place a top-up order, and get support directly through WhatsApp. It is a a practical choice for frequent travelers. > 商家回复 (2025-07-22): Thank you for your feedback. Yes, we created Travelgoogoo365 so that frequent travellers like yourself can stay connected seamlessly and enjoy good rates for every trip without the need to hunt for the next eSIM. Thank you for joining Travelgoogoo365! Richard ### ★★★★★ One of the most economical and reliable… - leonardleeLee · 2025-04-25 · 已验证 One of the most economical and reliable telecommunication card to have when travelling. ### ★★★★★ Great experience using Travelgoogoo data roaming services - Edward Chin · 2025-04-25 · 已验证 I’ve had a great experience using data roaming services from Travelgoogoo. I purchased the Travelgoogoo365 plan and enjoyed free texting while traveling in Indonesia, Malaysia, Vietnam, and Thailand. When I needed to browse or stream videos and music, it was quick and easy to top up by simply messaging Travelgoogoo Assist on WhatsApp. The convenience and responsiveness made a big difference. Also, considering that all data packages are valid for 30 days, the rates are very competitive compared to other providers. Overall, I’m very satisfied with the service and value. > 商家回复 (2025-07-22): Thanks Edward for being a great supporter! Customers like you keep us going. Thank you so much for your feedback. Looking forward to many future journeys with you. richardbok ### ★★★★★ The yearly plan can only do watsapp. Need to boost data for better experience for use of social media - Magdalene Tan · 2025-04-24 · 已验证 Great experience without the need to install new esim everytime i travel > 商家回复 (2025-07-22): Thanks Magdalene for your feedback. We’re really glad to hear you found it convenient not having to reinstall the eSIM each time. That’s exactly what we hoped to make easier for travellers like you. Just to share: all new members enjoy a 3GB high-speed starter pack that works across all 123 destinations at 4G/5G speeds. Once that’s used up, the eSIM remains connected for essential messaging like WhatsApp and in-app notifications, so you’re never offline. If you ever need more high-speed data for social media or streaming, we offer top-up packs at very competitive rates so you can stay connected without overpaying. Thanks again for helping us improve and for being part of the Travelgoogoo journey! Richard ### ★★★★★ Travelgoogoo is amazing! - Joanne Melissa Wong · 2025-04-24 · 已验证 Travelgoogoo is amazing. I have used it for my vacation to Greece, Thailand, Indonesia and India. All of my connections were seamless. The chat on whatsapp was also very responsive as well and even reminded me when my balance was low. It also updated me (on demand) on my data usage balance. The best part of it was getting a better connection compare to the locals in India in some cities. I guess travelgoogoo partners with good telcos to offer the best connection. It is affordable and I've now introduced this to many of my friends who are travelling internationally too!. ### ★★★★★ Efficient service, reliable connection - GKoh · 2025-04-24 · 已验证 Responsive and efficient service. Reliable connection and value for money with the one year membership --- - 全部评价与筛选: https://ok.one/review/travelgoogoo.com - JSON 接口: https://ok.one/api/companies/travelgoogoo.com - 评分口径与数据来源: https://ok.one/methodology/