非常喜欢他们的产品
非常喜欢他们的产品。我只遇到过一次问题,客户服务非常棒,很快就解决了所有问题。客户服务满分10分永远是忠实客户。
Tres Colori(trescolori.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
非常喜欢他们的产品。我只遇到过一次问题,客户服务非常棒,很快就解决了所有问题。客户服务满分10分永远是忠实客户。
我从 Tres colorí 购买商品已经快两年了。我总是回来并得到更多我只是喜欢这些产品。
我尝试去爱这个地方,但我放弃了。 我一直是忠实的顾客,但珠宝永远不会持久。金板通常会褪色,但最后一块在佩戴一次后立即褪色。当我收到它时,我非常兴奋。毕竟也就一个月左右的时间了。质量这么差真是让人失望!!给大家看了,穿着去上班。回到家,就像歌曲《Silver & Gold》一样……我的项链就是这个样子。所以我通知了他们,他们想向我收取费用,将其寄回,甚至还没有全额付款???我很失望!您应该向我们发送一个仍然是黄金的替代品!还有一个用于退货的付费信封,因为这是你的错!
Hi Miranda, We're truly sorry to hear about your experience, especially as a returning customer. We know how disappointing it is to wait for a personalized piece, be excited to wear it, and then feel that it didn't live up to your expectations after just one wear. We sincerely appreciate you bringing this to our attention. While our return policy explains that customers are generally responsible for return shipping, we also understand that every situation is unique. We never want a loyal customer to feel unheard, particularly when there are concerns about the quality of a piece. We've just reached out to you directly by email because we'd love the opportunity to make this right. We're committed to finding a solution that leaves you happy and restores your confidence in Tres Colori. We truly hope you'll allow us the chance to take care of you. Thank you again for your honest feedback. — The Tres Colori Team
共 103 条符合条件的评价