# Snow Teeth Whitening 评价与评分 > 来源: OK.one — https://ok.one/review/trysnow.com - 域名: trysnow.com - 分类: 健康与医疗 - 综合评分: 3.3 / 5 (202 条评价) - 评分分布 5→1 星: 53% / 4% / 2% / 4% / 36% - 所在地: United States · Phoenix - 数据更新: 2026-09-07 Snow Teeth Whitening（trysnow.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 202 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 99% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。 ## 最新评价(第 1/11 页) ### ★★☆☆☆ Not a fan of the snow electric… - Cheryl Burgeson · 2026-08-21 Not a fan of the snow electric toothbrush at all. For one thing it doesn’t whiten and the heads of the toothbrush would split, I’d replace it, and it would happen again. Don’t waste your money. > 商家回复 (2026-08-23): Hi Cheryl, Thank you for taking the time to share your experience with us. We’re sorry to hear the toothbrush hasn’t performed as expected, particularly with the brush heads repeatedly splitting. We truly appreciate you bringing this to our attention and would like the opportunity to look into it further. Please reach out to our support team at support@trysnow.com with your order details so we can review what happened and see how we can best assist. Thank you again for your feedback. SNOW ### ★★★★★ I'm shocked seeing these comments about… - JW · 2026-08-21 I'm shocked seeing these comments about customer service! I have never had issues with anyone who I have ever came in contact with. As a matter of fact, everyone has been extremely helpful and kind. As far as the products, I tried the toothpaste and liked it, but didn't love it. I like the gold pen serum with the light, but next I'll be trying the overnight whitening! > 商家回复 (2026-08-23): Hi JW, Thank you so much for taking the time to share your wonderful 5-star review! We’re thrilled to hear that your experiences with our team have always been helpful and kind. It truly means a lot to us! We also appreciate your honest thoughts on the products you’ve tried so far. We’re glad you’re enjoying the Gold Whitening Serum Pen with the light, and we hope you love trying the Overnight Whitening next! Thank you for being part of the SNOW family and for trusting us with your smile. SNOW ### ★☆☆☆☆ 这家公司是一个骗局 - Jonatan Sierra Sánchez · 2026-07-14 这家公司是个骗局，我用过他们的产品，我对它不满意。 我想在 30 天的政策内退货，但从未给我提供退货二维码，不要从他们那里购买。 产品并不像他们所说的那样有效。 > 商家回复 (2026-07-23): Hi Jonatan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with both our product and our support didn't meet your expectations. This is certainly not the experience we aim to provide, and we'd like the opportunity to make things right. If you haven't already, please reach out to our Customer Care team at support@trysnow.com with your order details so we can review your return request and investigate what happened with the return label. We appreciate your feedback, as it helps us improve both our products and the support we provide to our customers. Best, SNOW ### ★★★★★ 我在 Snow 遇到的每一位员工 - JW · 2026-07-11 乔伊斯，我在 Snow 遇到的每一位员工都非常友善和乐于助人！我喜欢使用中性笔，但没有什么能让我的牙齿真正性感。我真的需要一款强效凝胶美白剂。无论如何，你们都是最棒的！ > 商家回复 (2026-07-23): Hi JW, Thank you so much for taking the time to leave us such a thoughtful 5-star review! We're delighted to hear that Joyce and every member of our team you've interacted with have been kind and helpful. Providing exceptional customer care is something we truly strive for, so your kind words mean a lot to us. We're also glad you're enjoying the Whitening Pen, and we really appreciate your feedback about wanting an even more intensive whitening gel. We'll be sure to share your suggestion with our Product Team as we continue to improve and expand our offerings. Thank you again for your support and for being part of the SNOW family. We truly appreciate you! Best, SNOW ### ★★★★★ 我订购了牙齿美白增强剂... - Angela Walton · 2026-07-10 我订购了牙齿美白促进剂粉末，并且对该产品有很好的体验。我有天生明亮的牙齿，但当我刚满六十岁时，我开始觉得我可能需要一些帮助来保持明亮。该助推器易于使用，不需要任何特殊或额外的步骤，因为您可以像平常一样将其撒在自己的牙膏和刷子上。我已经向我的两个女儿介绍了 Snow 产品，并且最近刚刚订购了牙齿美白笔。 > 商家回复 (2026-07-23): Hi Angela, Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that the Teeth Whitening Booster has fit so seamlessly into your daily routine and is helping you maintain the bright smile you're looking for. It's especially rewarding to know that you've found it easy to use without adding extra steps to your routine. The biggest compliment we could receive is hearing that you've recommended SNOW to both of your daughters and have come back to try our Teeth Whitening Pen as well. We truly appreciate your trust and support. Thank you for being part of the SNOW family, Angela. We hope you continue to love your results! Best, SNOW ### ★★★☆☆ 可能致癌♋️ - Jennifer Yankee · 2026-06-17 它确实可以美白你的牙齿，但也很有可能导致我患上鳞状细胞癌♋️就在我的嘴周围👄❗️😭 > 商家回复 (2026-06-24): Hi Jennifer, Thank you for taking the time to share your feedback. We're very sorry to hear about your diagnosis and sincerely wish you all the best during this difficult time. We take product safety extremely seriously, and while we cannot determine the cause of any medical condition through a review, we would appreciate the opportunity to learn more about your experience. Please email our support team with additional details so we can review your concerns directly. Thank you again for bringing this to our attention. SNOW ### ★☆☆☆☆ 更新 - K E · 2026-06-12 更新：我在这里留下了对他们糟糕的客户服务的评论（忽略了多封电子邮件，减去最初的电子邮件，完全没有回复），因为他们已经停止使用第一代替换头，甚至没有为我们这些仍在使用第一代牙刷的人提供任何类型的折扣或解决方案，他们实际上花时间在这里回复我的评论，说了他们的全部内容，说他们有多么抱歉，并再次联系他们……好吧，我做到了。而且还是没有任何反应。与这家公司一起节省您的时间、精力和金钱。他们显然不关心客户，无论是否是长期忠诚的客户。 > 商家回复 (2026-06-24): Hi K E, Thank you for taking the time to update your review and share your experience. We truly appreciate your loyalty and understand your concerns regarding the discontinuation of the Gen 1 replacement heads. We're sorry to hear that your follow-up communication did not receive the attention you expected. Your feedback is important to us, and we never want any customer to feel unheard. We value the trust you've placed in SNOW over the years and appreciate you bringing this matter to our attention. Thank you again for your honest feedback. SNOW ### ★☆☆☆☆ 不会退还我的钱 - Wade Griffin · 2026-06-12 我在 2025 年购买了两套套件，但从未使用过。我用同一张借记卡支付了两者的费用。我要求退款，并收到了两张退货标签，SNOW 收到了这两件商品。他们将其中一笔退还到我的卡上，但没有退还另一笔。我询问了此事，他们一直说已退还到我购买的卡上，但事实并非如此。每次我询问退款时，他们都说退款被退回到一张不属于我的卡上。我说他们所要做的就是查看我使用的卡号并将其与退款到的卡号进行匹配，他们会发现它不匹配。但我收到的只是同一封电子邮件，内容相同。我的档案里只有一张卡，所以应该不会那么难。已经快9个月了，还没有解决。我要求与现场人员交谈，但没有得到回应。 > 商家回复 (2026-06-24): Hi Wade, Thank you for taking the time to share your experience. We're sorry to hear that there is still uncertainty surrounding your refund and appreciate you bringing this to our attention. We understand you've been trying to resolve this for quite some time, and we'd love the opportunity to take another look at the details to ensure everything has been reviewed thoroughly. Your feedback is valuable to us, and we're committed to providing the best possible experience for our customers. Thank you again for your patience and for sharing your concerns. SNOW ### ★☆☆☆☆ 购买了 SNOW 美白套装超过… - Sophie Edwards · 2026-05-27 花 100 多英镑购买了一套 SNOW 美白套件，包括 LED 设备，但在规定的 2 年保修期内出现故障。 我提供了付款证明、故障证据和完整的信件。最初支持人员声称他们无法找到该订单。提供银行证据后，我被告知无法提供更换服务，因为该公司不再在国际范围内发货。 当我因为无法履行保修补救措施而要求退款时，我被拒绝了，理由是订单超出了标准退货期限，尽管这是一个有缺陷的产品保修索赔，而不是改变主意的退货。 非常令人失望的客户服务体验和保修处理。 ### ★☆☆☆☆ 他们已经多次从我的卡上扣款 - Gracie Miller · 2026-05-05 他们已经多次向我的卡收取费用，显然我的订阅每两个月更新一次。该产品从未交付给我。一次也没有。我非常肯定这 100% 是一个骗局。 > 商家回复 (2026-05-14): Hi Gracie, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience regarding the recurring subscription charges and the missing deliveries. We completely understand how concerning and frustrating this must feel, especially if you have not received the products you were expecting. At SNOW Oral Care, we take billing and delivery concerns very seriously, and we would never want any customer to feel unsupported. There may be an issue with the shipment, subscription settings, or delivery details that we’d like the opportunity to investigate further. Please contact us directly at support@trysnow.com with the email address associated with your account and reference this review so our team can urgently review your subscription, stop any unwanted renewals, and work toward an appropriate resolution for you. We appreciate the chance to make this right. SNOW ### ★☆☆☆☆ 我曾经是……的快乐顾客。 - Susan · 2026-04-10 多年来我一直是一个快乐的顾客。 3 月 12 日，我收到了错误的产品 - 不是我订购的产品。我给他们发了电子邮件以交换物品，并向他们发送了包括照片在内的所有信息。 我没有得到任何帮助。 （他们还停止了电话客户服务。）已经是 4 月 9 日了，我仍然没有收到回复。于是我申请了退款，除了要承担原来的运费外，还被罚了10%。巨大的失望。 > 商家回复 (2026-04-13): Hi, We’re truly sorry to hear about your experience, and we completely understand how frustrating this must have been—especially after being a loyal customer for years. At this time, our customer support is handled via email only, which allows us to properly track and resolve each case. It’s possible your message may not have reached us or was missed due to high volume, and we sincerely apologize for the lack of response. To make sure we can assist you as quickly as possible, could you please resend your email along with the photos and details to support@trysnow.com? Our team will prioritize your case and work with you to find the best resolution. We truly appreciate your patience and the opportunity to make this right. All the best, SNOW ### ★☆☆☆☆ 糟糕的客户服务 - K E · 2026-03-21 这篇评论实际上是针对客户服务的，或者更确切地说，是针对客户服务的缺乏的。我和我丈夫在过去四年里一直在使用 Snow。我们一直在使用 Gen 1，刚刚发现 Gen 1 的替换头已停产。现在我们必须花更多的钱购买牙刷，这令人沮丧，因为我们现有的牙刷工作得很好！当我第一次联系斯诺时，他们为忠实客户提供了一些选择——美白套装。我告诉他们我们不久前已经购买了美白套件，并要求升级第 2 代，或者至少提供额外折扣。自那封电子邮件以来，他们根本没有回复。绝对没有。 我现在已经发了好几次电子邮件了，但仍然没有任何消息。我上了他们的网站，给他们发了一条消息，几天之内收到了回复，询问我的“订单”，当我再次解释我的情况时，什么也没有。这就是他们对待“忠诚”客户的方式吗？对客户服务非常失望，而且我对我们现在不得不花更多钱购买电动牙刷这一事实感到不安。如果我们知道替换头将停产，我们一开始就不会购买 Snow。我们怎么知道第二代替换头不会发生同样的事情呢？我们已向朋友和家人推荐了 Snow。自2022年以来，我们一直是忠实的客户，并花费数百美元购买他们的产品来支持他们的业务，包括牙刷、替换头、牙线、牙膏、美白套件和各种美白笔等。他们显然根本不重视他们的“忠实”客户。他们甚至不回应，一开始的回应都是人工智能。斯诺真是太令人失望了。 > 商家回复 (2026-04-08): Hi there, Thank you for sharing your experience, and we’re truly sorry for the frustration and disappointment this has caused—especially after your years of loyalty and support. We completely understand how upsetting it must feel to not receive a response and to be put in a position where you may need to replace a product that’s still working well. We sincerely apologize for the lack of follow-up. That’s not the experience we want any of our customers to have. We’d really like the opportunity to make this right. Could you please resend your email to support@trysnow.com? This will help us prioritize your case and ensure it’s handled promptly by our team. We truly appreciate your continued support over the years, and we’re committed to assisting you further and finding a resolution that reflects that. All the best, SNOW ### ★☆☆☆☆ 远离！ - Whitney S · 2026-02-18 远离！网站上的预计运送时间是谎言。从未收到我的订单，它从未经过处理阶段，并且不存在支持。支持电话号码会发送一条自动消息，要求使用该网站获得支持，但网站支持和支持电子邮件除了发回生成的人工智能响应外什么也不做。我尝试取消订单，但到目前为止还没有成功。我认为这家公司是合法的，也许曾经是，但显然不再是了，我很遗憾在订购前没有检查其他评论。如果我的订单不尽快取消，我将联系我的信用卡公司要求退款。 > 商家回复 (2026-03-16): Hi Whitney, Thank you for taking the time to share your experience. I’m truly sorry to hear about the frustration you’ve encountered with your order and the difficulty reaching our support team. We understand how upsetting it can be when shipping takes longer than expected and when you’re trying to get clear assistance regarding your order. At SNOW Oral Care, we take concerns like this seriously, and this is certainly not the experience we want our customers to have. We’d really appreciate the opportunity to look into your order, check the current status, and help resolve the cancellation or refund for you as quickly as possible. Please contact us directly at support@trysnow.com with your order number and reference this review so our team can prioritize your case. We appreciate you bringing this to our attention and the chance to make things right. SNOW ### ★★★★★ 这不是一个即时的过程，但是...... - Joshua Ortiz · 2026-02-17 这不是一个即时的过程，但这是一个肯定的过程，如果你坚持下去，色调绝对会改变。这实际上就像在刷粉中添加牙膏一样简单。刷牙，一天两次。如果你也是这样的话，就三遍吧。一个月后你就会看到结果，绝对喜欢这个，我会继续使用它。 > 商家回复 (2026-03-16): Hi Joshua, Thank you so much for taking the time to share your experience and for the 5-star review! We really appreciate you highlighting that consistency is key and that the results come with regular use. It’s great to hear that the process fits easily into your daily routine and that you’ve already noticed a change in shades over time. Feedback like yours helps others understand what to expect and how to get the best results from SNOW Oral Care products. We’re so glad you’re loving it and plan to keep using it. Thanks again for your support! SNOW ### ★☆☆☆☆ 绝对的骗局 - Cody Webb · 2026-02-16 糟糕的是，不要期望收到您的产品或与任何人谈论收到它的事情。该网站是一个骗局。我将举报欺诈活动。他们的大部分系统都有人工智能运行……它可能会回复我的帖子以涵盖公司的轨迹。狗屎是荒谬的。该公司不可信任，广告极具误导性且声音很大……我无法想象有多少人成为受害者。 > 商家回复 (2026-03-16): Hi Cody, Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience and understand how frustrating it must feel when you’re expecting an order and are unable to get the answers you need. We want to assure you that SNOW Oral Care is a legitimate company and we take concerns like this very seriously. The situation you described is certainly not the experience we aim to provide our customers. Shipping delays or communication issues can occasionally occur, but we always want the opportunity to investigate and resolve them properly. Please reach out to us directly at support@trysnow.com with your order number so our team can review the details and assist you as quickly as possible. We truly appreciate the chance to make this right. SNOW ### ★☆☆☆☆ 客户服务很糟糕 - Alyssa · 2026-02-07 客户服务很差劲。从未收到我订购的东西。我发送了多封电子邮件，但没有人回复 > 商家回复 (2026-02-15): Hi Alyssa, Thank you for taking the time to share your feedback. I’m truly sorry to hear that you never received your order and felt that your emails went unanswered. That is incredibly frustrating, and it’s not the level of service we strive to provide. At SNOW Oral Care, we take customer concerns seriously, and we would never want you to feel ignored. There may have been a delivery issue or a communication error, but regardless, we want to make this right for you as quickly as possible. Please reach out to us directly at support@trysnow.com with your order number and the email used to place the order so we can urgently investigate and resolve this . We appreciate the opportunity to correct this situation. Regards, SNOW ### ★☆☆☆☆ 结帐是一个骗局... - Steve Drew · 2026-02-07 结帐非常混乱，似乎是一种让您不小心再次订购的策略。 可耻！ > 商家回复 (2026-02-15): Hi Steve, Thank you for taking the time to share your feedback. I’m very sorry to hear that your checkout experience felt confusing and frustrating. That is certainly not our intention, and we would never design our process to cause accidental orders. At SNOW Oral Care, transparency is extremely important to us. We’re continuously working to make our website and checkout process as clear and user-friendly as possible, and your feedback is valuable in helping us improve. If an unintended order was placed or if you need assistance reviewing your purchase, please reach out to us directly at support@trysnow.com with your order details so we can look into it right away and make things right. We appreciate you bringing this to our attention. Regards, SNOW ### ★☆☆☆☆ 没有听到或得到任何东西… - Simen · 2026-02-05 没有听到或从这个订单中得到任何东西。 我不会为此付费。糟糕的骗局 > 商家回复 (2026-02-15): Hi Simen, Thank you for taking the time to leave a review. I’m very sorry to hear that you haven’t received your order or communication regarding it. We understand how concerning that must feel, and we want to assure you that this is not the experience we aim to provide. At SNOW Oral Care, we take all order and delivery concerns seriously. It’s possible there may have been a shipping delay, an incorrect email address on file, or an issue with carrier delivery. Please reach out to us directly at support@trysnow.com with your order number and the email used at checkout so we can urgently investigate the status of your order and resolve this for you as quickly as possible. We appreciate the opportunity to make this right. Regards, SNOW ### ★★☆☆☆ 不是一个很棒的设备 - Rindi Ortiz · 2026-02-04 首先，试图与人交谈是不可能的。我丈夫给我订了一个，但运送时间太长，他认为这是一个假网站。他找不到可以拨打的电话号码。一个多月后，产品终于来了。我收到了无线版本，充电非常糟糕。如果你连续进行两次，它可能会收取费用。我已经尝试了 5 次不同的时间，涂上美白凝胶等等，把烟嘴放进去，它保持点亮大约 2 分钟，然后就熄灭了。小册子上写着要收取3次的费用。我的设备还没有做到这一点。当它死去时，它最终会浪费我的美白凝胶。他们需要制作一个可以容纳电荷并保持设备充满电的盒子。我想看看这个系统是否真的能美白，但我无法让它保持充电状态。 > 商家回复 (2026-02-15): Hi Rindi, Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear about the frustration you and your husband experienced — from the delayed shipping to the difficulty reaching support, and especially the issues with your wireless device not holding a proper charge. That’s certainly not the experience we want you to have. We understand how disappointing it must be to prepare for a session only for the device to power off and waste your whitening gel. The wireless unit should hold a charge for multiple sessions when fully charged, so what you’re describing does not sound right. At SNOW Oral Care, product quality and customer support are extremely important to us, and we’d like the opportunity to make this right. Please email us directly at support@trysnow.com with your order number and reference this review so we can troubleshoot the device and arrange a replacement if needed. We appreciate your feedback and the chance to resolve this for you. Warms regards, SNOW ### ★☆☆☆☆ 我永远不会从斯诺那里订购任何东西...... - Michaelowen · 2026-02-03 我再也不会从雪牙美白公司订购任何产品了。 他们向我发送了一些他们的产品以及我的订阅计划 我立即尝试了五次接收退货标签以将产品寄回 他们拒绝向我发送退货标签 他们没有电话可以打电话给某人 祝你好运 如果你从他们那里订购了任何东西并且想要退货 > 商家回复 (2026-02-15): Hi Michaelowen, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your frustration regarding the return label and your subscription shipment. We understand how upsetting it can feel when you’re trying to process a return and aren’t getting the clarity you need. For your convenience, return labels can be generated directly through our Returns Portal here: https://trysnow.loopreturns.com/#/ . This allows you to quickly submit your request and download the label without needing to wait on email correspondence. At SNOW Oral Care, we’re committed to making returns as simple and transparent as possible, and we appreciate you bringing this to our attention. If you experience any issues using the portal, please email us at support@trysnow.com with your order number so we can personally assist you right away. Regards, SNOW --- - 全部评价与筛选: https://ok.one/review/trysnow.com - JSON 接口: https://ok.one/api/companies/trysnow.com - 评分口径与数据来源: https://ok.one/methodology/