# Ttmartglobal 评价与评分 > 来源: OK.one — https://ok.one/review/ttmartglobal.com - 域名: ttmartglobal.com - 分类: 活动与娱乐 - 综合评分: 4.7 / 5 (83 条评价) - 评分分布 5→1 星: 90% / 2% / 0% / 0% / 7% - 所在地: China · Dongguan - 数据更新: 2026-10-24 Ttmartglobal（ttmartglobal.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 83 条用户评价，属于活动与娱乐分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。 ## 最新评价(第 1/5 页) ### ★★★★★ Amazing Customer Service Staff Member - Fleur Homfray · 2026-05-01 This review is mainly for the amazing QiuQiu who works in customer service - she does a difficult job working with all of the customers, assisting with trades and claims, answering logistics queries, dealing with any issues etc. Although her job is difficult and very busy she is always polite and kind, she stays professional but treats each situation individually. She is a real asset and deserves recognition ❤️ ### ★☆☆☆☆ Shady Business, Toxic Community - Jane Doe · 2026-04-23 Beware of this shop. They sometimes have good prices, but sometimes have worse prices than most other toy shops. The boss holds off on stocking new releases in order to "get a good price," but half the time, the prices are the same or worse as others. Shipping takes almost a month. If you live anywhere but the US or Europe, expect to fight with them about shipping and customs delivery. Customers from South America had their packages denied by customs in China that was TTMarts's fault, and TTMart is refusing to take the blame and issue refunds. The community is toxic. They preach "peace and love," but only if they like you, and only if you're one of the boss's favorites. Otherwise, they don't really care about your product requests or concerns/feedback. They also refuse to do any moderation of their WhatsApp community or hold people accountable for toxic behavior. In fact, you could be banned for doing nothing at all if one of their favorites demands you to be banned! There are many other toy shop/live streams out there that do what TTMart does, but with better moderation and less toxicity in their community. I suggest looking elsewhere unless you thrive off the drama. > 商家回复 (2026-04-24): Thank you for sharing your experience. We’re sorry to hear that you feel disappointed, and we truly appreciate you taking the time to leave detailed feedback. We’d like to gently clarify a few points: Pricing: Our pricing may vary depending on supplier costs and availability. For some new releases, we may wait for more stable supply before listing, which can sometimes result in prices being similar to the market rather than lower. We understand this may not always meet expectations. Shipping: As an international seller, delivery times can be affected by distance, customs processing, and local carriers. While many orders arrive sooner, some regions may experience longer transit times, and we’re always here to help track and follow up when needed. Customs: Customs clearance is handled by local authorities, so it’s unfortunately not something we can fully control. That said, we do our best to assist customers if issues arise and try to find a reasonable solution in each case. Community experience: We’re sorry to hear your concerns about the community. Our intention has always been to create a friendly and respectful space, and we continue working on improving communication and moderation. We understand that your experience did not meet expectations, and we genuinely value your feedback. If there is a specific order or situation you’d like us to look into further, please feel free to reach out to our support team — we’d be more than willing to help. ### ★★★★★ Shipping, packaging - Elena Lapchenoka · 2026-04-13 Shipping, packaging, ttmart team - 10/10. ### ★☆☆☆☆ I originally wrote a positive review… - Marisol Avila · 2026-04-10 I originally wrote a positive review because the higher ups offered us a free item for 5 star reviews and at the time I was blinded to the reality of the situation. The products are okay, but often times some items you have purchased will end up accidentally packed onto other customers packages. Some shoppers bad behaviors are protected and enabled, while others are punished harshly without explanation or the opportunity to explain themselves. The manager can be quite condescending, she will encourage customers to suggest products that should be stocked, but she has no issue shooting a majority of requests down in an inappropriate manner publicly or privately. She will also wait to stock new series long after competitor shops have, claiming a better deal, yet when they finally do arrive the retail price is identical or higher than those of competitors. This shop often holds events where they promise a free gift for those who purchase above a certain amount, such as over 80$-100$. The free gifts are determined by a sort of number draw, draw a number, you get a certain gift. Some gifts are impressive, such as small ceramic bowls, but others are incredibly underwhelming, such as a bag of beans that retails under $10. More often than not you will draw one of these underwhelming gifts. The events also includes random bags of beans, which cannot be gifted or traded for any samples. The beans are typically leftover products from older series that no one has expressed interest in or purchased. Same goes for the plush blind bags. > 商家回复 (2026-04-24): Dear Customer, Thank you for sharing your feedback. We truly value every review, and at the same time, we would like to clarify certain points to ensure other customers have a more complete and accurate understanding of our operations and service standards. First, we would like to state clearly that we have never, and will never, offer free products in exchange for or to encourage 5-star reviews. All of our promotions are transparent and entirely voluntary, and customer reviews are always based on genuine experiences. Regarding order accuracy, we follow standardized and strict packing procedures to ensure each order is handled correctly. In the rare event of an error, our customer service team responds promptly and works to resolve the issue appropriately, ensuring that customer interests are fully protected. In terms of communication and service, we are committed to maintaining professionalism, respect, and efficiency. We always welcome product suggestions; however, due to supply chain limitations, quality control standards, and market factors, not all requests can be fulfilled. In such cases, we aim to communicate clearly to avoid misunderstandings. As for product releases and pricing, we prioritize stable supply, product quality, and reasonable pricing rather than simply being the first to launch new items. Our pricing is based on actual costs and market conditions, with the goal of providing consistent and cost-effective options for our customers. Regarding promotions and gift events, all rules—including gift types and random draw mechanisms—are clearly communicated in advance. These activities are designed to be enjoyable and optional, and all outcomes are random and transparent, with no intention to mislead or misrepresent value. We remain committed to providing a fair and reliable shopping experience for every customer and will continue to improve our services. At the same time, we hope that public reviews reflect objective and balanced experiences, as this benefits all consumers. If you have any specific concerns, please feel free to contact us directly. We are always here to assist you. Sincerely, ### ★★★★★ Good Experience - Violet · 2026-03-06 Great deals on blind boxes. Huge selection. I have made three orders and never had any issues. Shipping takes a bit longer but well worth the wait. ### ★★★★★ Best blind box channel hands down! - Angela Chen · 2026-01-21 Best blind box channel hands down! ### ★★★★★ Best place to buy and start your… - Yoshii Smith · 2026-01-20 Best place to buy and start your collection,best price,best customer service,5 star ⭐️⭐️⭐️⭐️⭐️service!!! I love this place💗🫶🏻🫶🏻🫶🏻 ### ★★★★★ Friendly and good vibes! - Mintiful · 2026-01-17 TTmart's customer service always replies within a reasonable time! Their staffs are all very friendly and helpful. Even when the lives get hectic, they all try their best to answer everyone's inquiries. Their effort to help customers have the best live unboxing experience truly shines. I really appreciate the staff's organization in helping customers do trades with other customers! ### ★★★★★ easy and fast - Abby Moore · 2026-01-14 so wonderful love the ease with shipping ### ★★★★★ ⭐️⭐️⭐️⭐️⭐️ - coco · 2026-01-14 TTmart is the best live for blind boxes on tik tok. The blind boxes are 100% authentic and the customer service is TOP-TIER 🙌. The hosts are super fun, interactive, and makes every pull exciting. If you love blind boxes and good energy, don’t miss this live — highly recommend!! ### ★★★★★ If I could give 10 stars, I would! - Ibiza Pearson · 2026-01-13 Customer service is fantastic (and I LOVE participating in the live streams)🩷 I’ve never been disappointed with Ttmart or their products! ### ★★★★★ Great Experiences - Sally Lin · 2026-01-13 I have great experiences with the live hosts on Tiktok and offline Customer services. They are fun, support and funny also cute when they are hosting the live video. I have been their customers for a few years, they are all friendly and professional at the job. If you get the chance to see their live show on TikTok, you will experience the same amounts of fun times and enjoyments they will share. ### ★★★★★ Loving and welcoming… - Jodi Breeze · 2026-01-13 Ttmart is such a loving and welcoming family! I've always had an amazing experience with them. All of the hosts are so nice, helpful & informative; and the customer service team is on top of things and actually responds to you. Hands down my favorite place!! ### ★★★★★ Always have had a wonderful experience… - Brick McDermott · 2026-01-13 Always have had a wonderful experience with TTmart and all the other girlies who shop here. Helpful hosts and great customer service. ### ★★★★★ Absolutely love TTMart - Ashley · 2026-01-13 Absolutely love TTMart! The hosts are friendly and welcoming, and my packages arrive safely in perfect condition. I did, however, one-time occurrence I had a missing piece in one of my orders, and after reaching out to customer service, it was replaced immediately with no hassle. Great service, great hosts, and a shop that truly cares about its customers. I’ll definitely be ordering again. ### ★★★★★ Ttmart has great livestream experience… - soft · 2026-01-13 Ttmart has great livestream experience + community! so many cute options and new release! always enjoy ordering from Ttmart ### ★★★★★ Amazing customer service - Vanessa Leu · 2026-01-13 Amazing customer service, and real and authentic products. Ships very fast to Canada, I have purchased from them multiple times and have had nothing but great experience ### ★★★★★ Quick shipping and authentic items - Jane Wishman · 2026-01-13 This site is definitely legit with authentic items. Their hosts are so great on tiktok live and make the unboxing experience so fun too. As a first time customer, I got so many cute freebies and shipping was quick! Trying so hard to not shop more ### ★★★★★ TTMart easily one of the best if not the best! - Maggie Chau · 2026-01-13 Great experience. Great community. Great service & options. Items are authentic unless otherwise stated / freebies. Love the fact can open on live & inspects items & have samples / up for chance / trades. Community helpful for those who have questions. Packaging is awesome & shipping time is decent. ### ★★★★★ TTmart - Idolizedpluto · 2026-01-13 TTMart has a wide selection something for everyone. Their customer service is unmatched the best company for blind boxes. --- - 全部评价与筛选: https://ok.one/review/ttmartglobal.com - JSON 接口: https://ok.one/api/companies/ttmartglobal.com - 评分口径与数据来源: https://ok.one/methodology/