我用过这个产品。 正如预期的那样,它在我的耳朵里不起作用。 没有什么重要的结果出来。 由于 30 天退货政策,我尝试退货。 他们说我不能退货,因为我打开了产品。 这太荒谬了。 这个产品不适合我,他们的退货政策是一个陷阱。
Tvidler 回复2025-10-24Hello Steve,
Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the product and the difficulty in processing your return.
We aim to ensure a satisfactory experience for all our customers, and your case is important to us. Please provide us with further details so we can assist you more effectively. We have sent a request for your order information via Trustpilot, but we have not yet received a response. Should you not have received this request, kindly update your review or reach out to our Customer Support team directly at [email protected].
To help us locate your order, we need the following details:
- The email address used for the purchase
- Your order number
Thank you for your cooperation and for giving us the opportunity to address your concerns.
Best regards,
Tvidler Support Team