# Typeform 评价与评分

> 来源: OK.one — https://ok.one/review/typeform.com

- 域名: typeform.com
- 分类: 电子与科技
- 综合评分: 2.2 / 5 (100 条评价)
- 评分分布 5→1 星: 17% / 9% / 7% / 8% / 59%
- 所在地: United States · Barcelona
- 数据更新: 2026-08-12

Typeform（typeform.com）在 OK.one 的综合评分为 2.2 分（满分 5 分），基于本站收录的 100 条用户评价，属于电子与科技分类，口碑较差。59% 的评价为 1 星，差评比例偏高；商家回复了 51% 的差评；近 12 个月新增 69 条。数据最后更新于 2026-08-12。

## 最新评价(第 1/5 页)

### ★☆☆☆☆ 我感觉这个平台是个骗局
- Courtney P · 2026-08-11 · 已验证

我感觉这个平台就是一个骗局。  我花了几个小时创建一个表单，包括使用人工智能功能，当我准备发布时，我必须升级两次并支付两个不同级别的费用。  一旦发布，受访者就无法提交表格。  这是一个巨大的时间浪费，我无法与某人交谈，我正在寻求用我的信用卡退款以支付欺诈服务。  我必须使用不同的平台从头开始。  如果服务明确并且确实有效，那么我在付款时没有问题。在这种情况下，条款不明确，表格也不起作用。  巨大的骗局！

### ★☆☆☆☆ 太贵了
- Gurl Code · 2026-08-11 · 已验证

> 商家回复 (2026-08-11): Thank you for your concise feedback. We are currently reviewing pricing plans and appreciate your input.

### ★★☆☆☆ 非常好的工具，但是很贵
- STADEL aktiv · 2026-08-11 · 已验证

非常好的工具，对于每年使用它进行一两次活动的协会来说，定价非常昂贵。

### ★★★★☆ 这是一个很棒的工具
- Martin Huml · 2026-08-10 · 已验证

这是一个很棒的工具。不幸的是，对于偶尔使用来说太贵了——高级功能只有订阅计划才可用，只有当你处理数千个回复时才有意义……遗憾的是订阅计划并没有考虑不那么频繁的使用……

> 商家回复 (2026-08-10): Hi Martin, we appreciate you highlighting the value of our tool. We understand your concern regarding the cost for occasional use and the current structure of our subscription plans. We are currently evaluating our offerings to better serve all user types, and your feedback regarding less frequent use is incredibly valuable as we consider future adjustments.

### ★★★★☆ 小决策树，伟大的解决方案！
- John Griffing · 2026-08-05 · 已验证

我们有一个相当大的决策树需要构建。它超出了文本输入 4,000 个字符的限制，但凭借我们的 Python 知识，我们能够完成该项目。该程序非常灵活，几乎可以完成您希望决策树执行的任何操作。对于 4,000 个字符以下的小型项目来说，这是一个很好的解决方案；然而，超过这个限制需要先进的知识和陡峭的学习曲线。

> 商家回复 (2026-08-06): Hi John, we really appreciate your detailed feedback and are glad to hear that our program's flexibility allowed you to complete your large decision tree project, even with the character limit. It's good to learn how your Python knowledge helped navigate that challenge. We understand that exceeding the 4,000-character limit currently requires advanced skills, and we are actively exploring ways to make this process more accessible for all users. Your comments highlight an important area for us to improve, ensuring our solution remains user-friendly for projects of all sizes. Thank you for recognizing its value for smaller projects and for providing such constructive input.

### ★★★★★ 不错的选择
- Advancement Acton MBA · 2026-08-04 · 已验证

支持很棒，其连接和数据也物有所值！

> 商家回复 (2026-08-05): We are so happy to hear that our support, connections, and data are valuable to you! Thank you for sharing your positive experience with us.

### ★★★★★ 我的公司 PE STEELWORK 和道路工程...
- pestaalwerke · 2026-07-27 · 已验证

我的公司 PE STEELWORK 和道路工程 CIDB Grade C1 PE 正在寻找帮助我的业务的工作招标

> 商家回复 (2026-07-28): Hi, thanks for taking the time to leave us a review. We hope you find the help you need for your business. If you're using Typeform, feel free to check out our Help Center for more information https://help.typeform.com/hc/en-us

### ★☆☆☆☆ 甚至无法联系支持人员
- Camille St Martin · 2026-07-23

甚至无法联系支持人员。仅仅因为我想要一项功能就支付了 40 美元，结果我需要制定一个非常高的计划 - 150 美元只是为了能够在人们填写表格后重新引导他们。真是胡说八道，我什至拿不回我的 40 美元，因为我无法联系任何人。

> 商家回复 (2026-07-24): Hi Camille, I'm so sorry to hear you're having issues with contacting our support team. Have you tried submitting a ticket via this link: https://help.typeform.com/hc/en-us/requests/new? If that doesn't work please do contact us via the Typeform Community or email us at vip@typeform.com so we can put you in touch with our billing team to discuss.

### ★☆☆☆☆ 误导性的
- dudazurich · 2026-07-16

误导！它说它是免费的，您设置整个项目只知道免费版本允许您每月收集十个（！）回复。我想知道你用这么低级的方式欺骗​​人们，这是什么样的商业模式。

> 商家回复 (2026-07-16): We're so sorry that you feel misled by the information on our Pricing page. We do list that 10 responses are available on the free plan, but we will be looking at how we can better display this information in the future. Thank you for sharing your feedback.

### ★☆☆☆☆ Typeform 好贵啊
- Iowa Colonics · 2026-07-09 · 已验证

Typeform 太贵了。我要切换到塔利。

> 商家回复 (2026-07-10): We understand your concerns about pricing. We appreciate your feedback and are in the process of reviewing Pricing and plan options. We hope we can win back your trust again in the future, thank you for taking the time to share.

### ★☆☆☆☆ Typeform 曾经是我最喜欢的之一......
- Axel · 2026-07-04

Typeform 一开始是我最喜欢的工具之一，我真心计划有一天升级。不幸的是，我最近的经历彻底改变了我的看法。

复制表格后，几个月后我发现电子邮件通知未启用。那段时间，我不知不觉地错过了好几个客户的询问，失去了宝贵的生意。

最让我失望的是，当表单没有配置通知系统时，Typeform 不会发出警告。一个简单的警告“您不会收到新回复的电子邮件通知”就可以避免整个情况的发生。

尝试修复它非常令人沮丧。我只想在有人提交表单时收到基本的电子邮件通知，但过程不必要地复杂，支持也很模糊，而且许多基本功能现在似乎隐藏在非常昂贵的计划后面。

我失去了客户，浪费了时间进行故障排除，不幸的是，我对曾经的优秀产品失去了信心。

> 商家回复 (2026-07-06): We are truly sorry to hear about your recent experience and the significant impact it has had on your business. We understand your frustration regarding the missed notifications after duplicating a form and the subsequent loss of customer inquiries and business. We recognize how crucial reliable notification systems are for our users, and we regret that our system did not provide a clear alert in your situation.

We also acknowledge your difficulties with the complexity of setting up basic email notifications and your feedback on the support you received. Please be assured that we are taking your comments seriously. We are actively reviewing our notification processes and user interface to ensure such oversights are prevented in the future, and we are also looking into how we can make our features more accessible. We appreciate you bringing these critical issues to our attention.

### ★★★★★ 它非常适合我的市场研究。
- Itzel Jurado · 2026-07-02 · 已验证

> 商家回复 (2026-07-03): We are so happy to hear that our service was perfect for your market study. We appreciate your positive feedback!

### ★★★★☆ 字体很好，但是……
- MMW · 2026-06-28 · 已验证

Typeform 很好，但无法再下载对开放问题的答复，甚至无法在摘要中在线阅读它们，这非常烦人

> 商家回复 (2026-06-29): Hi there! We're glad to hear you've had a good experience with Typeform. You should still be able to do both: 
1. You can read the responses online if you click on Results, then Responses. 
2. You can download all your responses in Excel (XLS) or CSV file formats while in the Responses section. Please check out this Help Center article for more specific instructions: https://help.typeform.com/hc/en-us/articles/360029253572-Export-your-responses 

Hope this is helpful!

### ★★★★★ 绝对是有史以来最好的工具！
- Ksenia Naranovich · 2026-06-27 · 已验证

> 商家回复 (2026-06-29): We're glad you have had a great experience with Typeform!

### ★☆☆☆☆ 尽管每月费用很高，但基本功能仍然缺失
- K.V. · 2026-06-25

我每月支付 41.65 欧元，对此我深感失望。以下基本功能不包含在我的计划中：
电子邮件通知：当有人提交我的表单时，我不会收到任何通知 - 除非我另外注册 Zapier 或购买其他附加组件。这对于付费工具来说是不可接受的。

品牌删除：Typeform 自己的品牌和促销信息（包括鼓励客户创建自己的 Typeform 的号召性用语）出现在我的表单上。在向我的客户提供优质体验时，这是非常不专业和令人尴尬的。删除它需要升级到更昂贵的计划。我已经按月付款了——这是不可接受的。

文件上传仅限一个文件：文件上传字段默认每次提交仅允许一个文件。我的公司要求每次提交多张照片——购买前没有明确传达这一点。

不退款：当我尝试取消时，我被告知 Typeform 在任何情况下都不会退款。对于没有明确传达其功能限制的产品，这是不可接受的。

我正在转向另一种选择。不推荐。
克里斯蒂娜·W.，德国

> 商家回复 (2026-06-25): Hi Krisztina,

Thank you for your honest feedback. We are very sorry to hear that our plan structures didn't align with your business needs and that you are leaving disappointed.

We completely understand your frustration regarding how features like email notifications, branding removal, and file uploads are packaged, as well as our refund policy. Your feedback is incredibly valuable as we continuously evaluate our pricing tiers to ensure they make sense for our users and to ensure that we are better at communicating plan limits upfront. 

We wish you and your business all the best. 

Best regards,
The Typeform Team

### ★★☆☆☆ 与我的相比，价格超级过高。
- Customer · 2026-06-25 · 已验证

与我需要的相比，价格超级过高

> 商家回复 (2026-06-26): Thank you for your honest feedback. It is very valuable as we continuously evaluate our pricing tiers to ensure they align with our users' needs.

Best regards,

The Typeform Team

### ★☆☆☆☆ 取消请求未满足
- Lo · 2026-06-25

我在大约两个月前要求取消，并被告知我会收到一封确认电子邮件，但从未发生过。 
在看到我又被收取了两次费用，总计近 300 欧元后，我要求退款并告诉他们我已要求取消。他们告诉我没有取消请求，为了获得退款，我需要发送取消确认电子邮件，而我一开始从未收到过该电子邮件。非常令人失望和浪费

> 商家回复 (2026-06-26): We are truly sorry to hear about the difficulties you've experienced with your cancellation request and subsequent charges. We understand how frustrating this situation must be, and your feedback is incredibly important as we look into these procedures to prevent similar issues from happening in the future.

Best regards,

The Typeform Team

### ★★★★☆ 人们的视觉效果和易用性……
- Rick Holter · 2026-06-25 · 已验证

对于接受调查的人来说，视觉效果和易用性都很棒。但价格太高了，尤其是你必须提高订阅级别才能获得多个部分提交积分。这对我来说是一个致命的缺陷

> 商家回复 (2026-06-26): Thanks for your feedback! We're glad to hear that you find the visuals and user experience great.

Your points on pricing and subscription tiers have been noted and are incredibly valuable to us as we continuously evaluate our plans.

Best regards,
The Typeform Team

### ★☆☆☆☆ 他们不回复
- Filip Helminen · 2026-06-24

他们根本不回复，已经尝试了10次

> 商家回复 (2026-07-03): Hi Filip, were you trying to reach our support team? It's unusual for them not to reply so I wonder if there was an issue with messages coming through. If you still need help please feel free to contact us at vip@typeform.com with any questions.

### ★★★★★ 很棒的服务
- Umkumbe Bush Lodge Umkumbe Bus · 2026-06-22 · 已验证

我们很快就得到了帮助，谢谢

> 商家回复 (2026-06-22): Thank you for your review! We're glad to hear you had a good experience with our Support team.

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