# Uclips 评价与评分 > 来源: OK.one — https://ok.one/review/uclips.co - 域名: uclips.co - 分类: 运动的 - 综合评分: 3.4 / 5 (61 条评价) - 评分分布 5→1 星: 52% / 5% / 3% / 5% / 34% - 所在地: United States · Casper - 数据更新: 2026-08-10 Uclips（uclips.co）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 61 条用户评价，属于运动的分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 这是我第二次从 Uclips 购买 - John Torjan · 2026-08-03 · 已验证 这是我第二次从 Uclips 购买。我之前订购了 Smile Handles，并且非常喜欢它的质量，所以最近我订购了 W Grip。我的订单发货很快，产品质量也很好。 > 商家回复 (2026-08-04): I love to hear that, thank you for sharing John! :) - Eliott ### ★★★★★ 令人难以置信的设备 - Steve · 2026-08-01 · 已验证 这件装备非常优秀。 我从十几岁起就需要这样的东西。现在已经 71 岁了，我终于找到了适合我的地雷和我的背部的完美设备 > 商家回复 (2026-08-04): I'm glad we could make something that works for you Steve, and thank you for sharing! - Eliott ### ★★★★★ 我来自英国，我点了微笑…… - Sean Royle · 2026-07-30 我来自英国，我订购了微笑手柄和 W 杆。对这些物品的质量非常满意。我做这篇评论的几个原因是因为在我下订单后，我在这里查看评论，我立即想到“哦不，我要等多久才能交货”好吧，这正好是一周......所以不是像有些人所说的三个月！另一个原因是材料的长度妨碍了绳索交叉...如果您将它们用于划船，那么长度越短越好...总是有利有弊...加上能够钩住三角肌后飞鸟、三头肌伸展或锤式弯举的末端比一次练习更重要...此外，谁的家庭健身房只有一对绳索手柄！ 谢谢 U 形夹。 > 商家回复 (2026-07-31): Hey Sean, I appreciate your extensive review sincerely. I tried my best to make the pre-orders clear that's why we had many negative reviews in that short period of time. I'm also glad you understand why I decided for the shorter straps. When designing the Smile handles they were initially to pair with the u clip for landmine rows. That's where the length come from aha Again I appreciate your review, thank you very much Sean! ### ★★★★★ 很棒的客户服务 - John Clinton · 2026-07-10 · 已验证 很棒的客户服务，他们支持他们的产品！ > 商家回复 (2026-08-04): That's how it should be! Thanks for sharing John :) - Eliott ### ★★★★★ 享受许多 Uclips 优质产品！ - Joaquin Mitchell · 2026-07-08 · 已验证 看来我的物品今天准时到达，这太棒了。这是我之前评论的修订版。我很享受微笑手柄和 W 杆，并从中受益匪浅。期待通过即将推出的 Back Bar 取得巨大收益！ > 商家回复 (2026-07-08): Hi Joaquin, I'm glad the you enjoy the Smile Handles and the W grip, and I'm excited for you to try the back bar! Best, Eliott ### ★★★★★ 很棒的产品 - Robert · 2026-07-02 · 已验证 很棒的产品。握把直径极佳，有助于完美瞄准三头肌 > 商家回复 (2026-07-02): Glad you like it, thanks for sharing! :) Eliott ### ★★★★★ 如预期到达。 - Christopher Stamm · 2026-07-02 · 已验证 如预期到达。我还没用过。 ### ★☆☆☆☆ 三月初订购了该商品... - Gary · 2026-06-10 三月初订购的商品六月到达。 > 商家回复 (2026-06-11): Hi Gary, We had pre-orders live in your market that is why the item arrived after so much time. My apologies if this was unclear. I hope you like your order! Kind regards, Eliott ### ★★★★★ 我购买的产品非常好… - Tracey Canady · 2026-06-08 · 已验证 我购买的产品质量非常好，做工精良。我购买了微笑手柄和 Wgrip。订单包装完好并按时交付。 > 商家回复 (2026-06-11): Hi Tracey, Glad you like it and thank you for sharing! Kind regards, Eliott ### ★☆☆☆☆ 3个月获得该装备 - STEVEN G · 2026-06-02 · 已验证 3个月获得这件装备。我的最后一个订单花了两个月的时间。他们也不回复电子邮件。 onlt 他们的 Instagram 页面 > 商家回复 (2026-06-02): Hi Steven, Thank you for being a returning customer, it genuinely means a lot. Looking at your order history, both of your orders happened to fall during pre-order windows: your first was when we were initially opening our Australian warehouse, and your second covered our new attachment range before stock arrived. I completely understand the wait has been frustrating, and I appreciate your patience through both of them. The good news is that stock is now fully available in Australia, orders are being picked and dispatched next day, with delivery typically within 2–5 business days from here on out. I also want to make sure we haven't missed any messages from you. Could you confirm the email address you've been writing in from? We've worked through all inquiries to support@uclips.co up to yesterday and want to make sure you're covered. Best, Eliott, Founder ### ★★☆☆☆ 如果您居住在英国/欧盟，请避免 - Buyer · 2026-06-01 编辑2：我在六月中旬收到了W Grip，在正确测试之前我故意不发布任何更新。 使用了一段时间后，我可以诚实地说，不幸的是，它既不值得花钱，也不值得等待。在我看来，它本质上是一个标准的 V 形杆，做了一些小的修改。 我注意到的一件事是坚韧的机制。它一点也不光滑，所以我最终将其拆开并涂上工业级润滑脂以使其运行平稳。我还非常惊讶地发现手柄与中央部件连接的地方没有使用垫圈。旋转机构也依赖于非常便宜的塑料衬套！ ，根本没有滚珠轴承。 另一个意想不到的失望是旋转手柄。我最初认为这将是一个很棒的功能，但在使用它们之后，我实际上发现带有旋转转环或枢轴的固定手柄的附件感觉更自然。当然，这可能只是取决于个人喜好。 总体而言，我已将评分从 1 星更改为 2 星。多加一星的原因是材质本身其实相当不错。然而，考虑到所支付的价格和漫长的等待时间，我期望有更好的设计和更好的成品。 ———— 编辑 1（6 月 2 日）：今天早上我收到了客户服务的回复，确认我的订单将在接下来的两周内处理，因为库存正在重新进货。将继续相应更新。 原评论： 如果您住在英国，请避免。 4 月 25 日，我花了不少钱买了一个 W Grip 和一个 Smile Handle。该网站并不清楚这些是否是预订单，特别是有一个大的“添加到购物车”按钮表明这些商品有货。 一个多月过去了，仍然没有发货更新。当我之前联系客户服务时，我收到的回复似乎很笼统，没有任何有意义的信息。老实说，我开始怀疑自己是否被骗了，尽管我仍然希望订单最终能够发送，无论何时。 事后看来，我应该在订购之前查看 Trustpilot 的评论。现在这样做了，我的经历似乎与许多其他人是一致的。 我还注意到该网站的美国版本似乎没有显示相同的预购日期。我不确定中东冲突如何影响英国/欧盟市场，但不会影响美国市场。也许英国客户只是被认为不太重要。 根据我的经验，我建议人们避免订购。为自己省去金钱、挫败感和头痛。 > 商家回复 (2026-06-01): Hello, Thank you for taking the time to share your experience, I'm sorry it hasn't met your expectations. To clarify on the pre-order visibility: we do display the estimated dispatch date in bold above the add to cart button, and it's also included in your order confirmation email. That said, I understand the button itself can still create confusion, and it's something we're actively working to improve. Regarding the difference between the US and UK/EU: we've had stock in the US for three years as our original market, which is why there's no pre-order there. We set up UK and EU fulfillment centres specifically to offer customers in those markets fast and affordable shipping once stock arrives — the alternative would be shipping from the US at $75–$100 per order, which isn't a reasonable ask. UK and EU customers matter just as much to us. I'm sorry our customer service response felt generic. I don't have your order details here, but if you share your order number I'll look into it personally. The good news: your shipment is on track to arrive at our warehouse end of this week, and we expect to fulfil your order by Friday or Monday at the latest. Best, Eliott, Founder ### ★★★★★ 快速可靠的服务 - Andrew · 2026-06-01 · 已验证 我现在已经重新订购了两次，并且两次都在规定的供货日期后几天收到了物品 > 商家回复 (2026-06-01): That's great to hear, thank you very much for sharing Andrew! :) Eliott, Founder ### ★☆☆☆☆ 我 2 月 15 日下了订单，现在 6 月 16 日…… - tariq nazzal · 2026-05-16 我在 2 月 15 日下了订单，现在是 6 月 16 日，但仍然没有收到任何东西。 > 商家回复 (2026-05-18): Hi Tariq, I believe we spoke on instagram, I apologize for the pre-order being delayed and we sent you a full refund for the order. Best, Eliott, founder ### ★☆☆☆☆ 订单未发货想要退款 - Toni · 2026-05-13 ***5 月 15 日收到退款***5 月 13 日关于退款请求的更新：向他们的客户支持发送了多封电子邮件，并与 Trust Pilot 的创始人进行了接触。我只收到了不清楚的承诺，要求检查包裹在哪里或退款。我明确的退款请求被完全忽略。我知道每一美元都很重要，每个客户也一样，因为客户将资金与投资者聚集在一起，而投资者首先会评估公司的声誉。我在第一天就结束了，没有退款，而且公司无法找到包裹，也不必承认他们没有发货或缺货。 请注意：我将继续更新此评论，以便每个人都可以在购买前设定适当的期望，并显示需要多长时间才能获得未发货商品的退款。请阅读评论直到最后，并确保了解所有更新。 我于 2026 年 5 月 3 日订购了 2 个微笑手柄。 5 月 12 日，货运代理尚未收到我的订单，无法计划合适的交货日期。 当我下订单时，该商品并未处于延期交货状态，并且没有任何与延期交货商品相关的信息。 Uclips 不提供任何支持，只是保持沉默。我通过多种渠道联系他们，但我所有的信息请求都被忽略了。今天是 2026 年 5 月 12 日。我不知道我的订单状态如何，所有证据都表明订单后的第二天没有按照公司的发货承诺发货。我想要回我的钱，并且再也不会从这家公司购买东西。对这次运输经历非常不满意，现在我只希望拿回我的钱。 2026 年 5 月 13 日更新 1# 就在 Trust Pilot 审查之后，在我多次尝试联系他们之后，他们的客户服务开始回复我（过去 2 天都被忽略）。事实#1：他们无法找到我的订单。事实#2：即使在我明确要求取消订单并退款后，退款仍未启动。事实#3：我只收到一些温和的回击，例如“我们理解您的担忧”、“我们对发生的事情感到抱歉”、“一旦收到团队的回复，我们将处理您的请求”。 这一切确实有问题，甚至像退款这样简单的事情也会变成一场噩梦。 更新#2：5 月 13 日，在我完成 Trust Pilot 审核后，我在这个公共平台上收到了 Uclips 创始人 Elliot 的答复。我在这里感受到的不仅是一次糟糕经历带来的所有不适，还有一些个人细节，例如公开披露的目的地国家/地区。这需要艾略特进一步澄清。已确认 Uclips 无法检测到包裹，如果包裹在 5 月 15 日至 5 月 19 日期间未送达，Uclips 将提供退款。无论如何，包裹将被拒绝，一旦包裹返回美国，Uclips 将必须承担退货运费以及关税，因为我已经在其他地方购买了另一对手柄。正如我所说，一切都非常不清楚，以及我应该收到的这个新的跟踪号码。在我没有收到退款之前我不会感到满意。 更新＃3：经过 10 天的沉默，该公司现在只提供跟踪包裹并提供信息或退款。在正常情况下，在拿了我的钱后，除了退款之外，别无选择，因为我已经在其他地方购买了其他手柄，而且我不想处理 UClips 的任何东西。主动寻找包裹并提供更多信息不应该是一种选择，而是对已经付款的人的一种义务，并且必须应对这种缺乏支持和考虑的情况。我很惊讶公司的条款和条件中没有提到这样的基本义务。 > 商家回复 (2026-05-13): Hi Toni, Your order was fulfilled on May 4th and the tracking link was sent to your email. I did not include the tracking number here for privacy. Your smile handles are expected to arrive between May 15 and May 19 because you're outside the US. The 1 to 4 business days shipping time applies to the US, I will specify that on the website. Apologies for the confusion. However, I do see that the tracking has not updated in a while, I told the staff to either locate the package or send you a refund. The reason you're receiving soft push backs is because until we pinpoint the status of the package we can't execute the right action. It could well be in your home country about to arrive or lost in transit. Once we figure that out we'll either send you a refund or the package will get delivered. Hope that helps, and again I apologize for the bad experience. However, our policy states that we do not cover return shipping costs: https://uclips.co/policies/refund-policy I have urged the warehouse to update us on the status of the package and will send the refund or status of the package asap. Update: we confirmed the order was fulfilled by our warehouse on the 4th, but the carrier has lost the package in transit. I initiated the refund to the same payment method used, it will show in your account in a couple business days. My sincere apologies for your experience. For the record, I answered your review a few hours after you posting on May 12, figured out the issue today (May 13), and initiated the refund immediately after that. So I would not say your request has been ignored. Best, Eliott, founder ### ★☆☆☆☆ 物品未在合理的时间内发货 - Firefly · 2026-05-12 订购了一个前臂锻炼装置，被告知它正在预订，预计将在“四月下旬”到达仓库。现在已经是五月中旬了，还没有发货日期的更新。要求退款。 > 商家回复 (2026-05-13): Hello, I don't have access to your order number so I can't tell in which market (i'm guessing outside the US) and where in the pre-order queue you are but I apologize for the long wait. Supply chain has been delayed by a few weeks because of recent conflicts in the middle east. We'll send you the refund asap, would you like us to send you an email once the inventory arrives? We ship using 2 to 4 business days carrier services. Kind regards, Eliott, founder ### ★☆☆☆☆ 远离 - Julien Bissonnette · 2026-05-08 我很想给予积极的评价，但我从未收到过该产品。我想将订单更改为其他产品，但现在看到评论，我正在寻找取消订单的方法，但在网站上无法做到这一点，甚至他们的支持电子邮件也不再有效。非常令人失望，因为他们的产品看起来很有前途。远离，直到看到积极的评论...... > 商家回复 (2026-05-11): Hi Julien, Did you contact support@uclips.co? We will cancel your order if you want, you'll notice all the bad reviews are coming from outside the US as we get our stock in. Once we have our inventory in stock our logistics will finally catch up. For context, our back bars arrived in Canada on the 8th, they're being shipped from Vancouver to our 3PL in Toronto. The original ETA was the 15th of May but the forwarder is now saying they will arrive on the 27th. Let us know what you would prefer, we'll accomodate. We' can send an email out when stock has arrived, we'll just ship the pre-orders in priority. Best, Eliott - Founder ### ★☆☆☆☆ 保持畅通无阻 - Jason Konten · 2026-05-08 保持清醒，客户服务很糟糕，他们显然不处理任何库存，现在要我等待进一步的安装，让他们收到它。我已经申请退款，他们鞠躬说我有 10 天的时间等待退款。绝对是耻辱，不要浪费你的时间 > 商家回复 (2026-05-11): Hi Jason, Apologies for the confusion, we try to make the pre-order clear on the website. It should not take 10 days for the refund to reach your account, I see it has already been initiated so you should get it within three business days. For the UK our next batch is arriving on the 24th, I can have the team email you when they in stock and they'll be shipped to you within two days after you order. Best, Eliott, founder ### ★★★★★ 它准时到来了。 - David Gonzalez · 2026-05-08 · 已验证 > 商家回复 (2026-05-13): Thanks for sharing David! Eliott, founder ### ★☆☆☆☆ 从未发货 - TJ · 2026-05-07 > 商家回复 (2026-05-08): Hi Joshua, Our pre-order inventory for your order is arriving on the 13th of May. We can ship your order then or have it cancelled and you can re-order if you like. My apologies for the confusion here. Kind regards, Eliott, founder ### ★☆☆☆☆ 糟糕的 - Pat · 2026-05-05 我三月订的。几周后，我被告知物品将于四月底交付。当我再次追赶时，我被告知六月交货，但没有给出固定日期。 如果无法交付全部订单，我要求发送当前库存的商品。然后我被要求支付额外的送货费。不能评价不够低。我想要全额退款。 > 商家回复 (2026-05-05): Hi Pat, I'm sorry about this, what's your order number? I'll have the team send you what is in stock without extra charge. If you would rather have a refund I understand. If you can't answer here, please send a screenshot to support@uclips.co and the team will take care of it. Best, Eliott, founder --- - 全部评价与筛选: https://ok.one/review/uclips.co - JSON 接口: https://ok.one/api/companies/uclips.co - 评分口径与数据来源: https://ok.one/methodology/