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食品、饮料和烟草

UDARELY

61 条评价

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关于 UDARELY

数据更新
网站
udarely.com
分类
食品、饮料和烟草
所在地
United States
状态
待认证
近 12 个月
2 条评价
差评回复率
0%(0/1 条)
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UDARELY靠谱吗?

UDARELY(udarely.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 61 条用户评价,属于食品、饮料和烟草分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家尚未回复差评;近 12 个月新增 2 条。数据最后更新于 2026-08-10。

用户怎么说

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Tyler Anthony Greene-Watts · 写过 6 条评价 ·

我还能说什么呢! 10of10 客户服务!

我能说什么,喜欢这家公司,客户服务是首屈一指的。我为我男朋友订了一副眼镜作为生日礼物。不幸的是,两周后,他把一块冰块放进去,底部就碎了。我发邮件询问是否可以只订购其中 1 个,因为我们必须有两个,他们免费发送了 2 个新的。非常感谢你,UDARELY!继续这样下去,你将在这里待很多年。

UDARELY 回复2021-07-02

Dear Tyler Anthony, Thank you for your lovely feedback! It means a lot to us. We're happy that we were able to easily solve the issue so you can continue enjoying your favorite drinks into the most special glasses. Looking forward to having you as our customers once again in the future! Warm regards, UDARELY Team

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Rock Bonecutter · 写过 1 条评价 ·

客户服务是一流的

客户服务是一流的,产品与描述的一样并且包装非常仔细

UDARELY 回复2021-06-22

Dear Rock, Thank you for your kind words. It means a lot to us! Warm regards, UDARELY Team

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Lindsay · 写过 1 条评价 ·

令人惊叹的客户服务

客户服务团队非常有帮助!他们在几个小时内就我遇到的问题回复了我,并毫不犹豫地解决了它。我会再次从UDARELY购买!

UDARELY 回复2021-06-22

Dear Lindsay, Thank you for your feedback. We're really happy to hear that you are satisfied with both our products and our services. Definitely looking forward to having you as our customer once again in the future. Stay safe! Warm regards, UDARELY Team

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Essam · 写过 2 条评价 ·

令人惊叹的客户服务。

令人惊叹的客户服务。 当我的订单出现问题时,我对所提供的服务水平非常满意。这些产品太棒了,我每天都使用它们! 谢谢

UDARELY 回复2021-06-18

Hello Essam, Thank you for your feedback! We love hearing that you enjoy your new products & you're satisfied with our customer support team. Stay safe, UDARELY Team

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Jenine Jones · 写过 1 条评价 ·

出色的客户服务

我对这个产品和提供的客户服务感到非常兴奋。我订购了 4 个眼镜,但只收到了 2 个,当我联系 Udarely 时,他们直接就给我买了,并提供了出色的客户服务。强烈推荐并且肯定会订购更多。

UDARELY 回复2021-06-14

Dear Jenine, Thank you for your feedback! We are really happy to hear that you are satisfied with both our products and our services! 🥰 Definitely looking forward to having you as our customer once again in the future! Stay safe, UDARELY Team

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Jana Horton · 写过 5 条评价 ·

非常漂亮的产品和出色的客户服务

非常漂亮的产品!肯定会买更多! 但这里的客户服务是赢家!客户服务对我来说非常重要,现在很难找到真正好的客户服务。我伸出援手是因为我的玻璃有问题,该公司几乎立即做出了回应,并且很好地处理了情况!产品五颗星,客户服务五颗星,如果我能给予更多,我会的!

UDARELY 回复2021-06-14

Dear Jana, We're really happy to hear that you are satisfied with our customer service. It means a lot to us (especially because we're working on improving both our products and our services). We're looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team

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Mariah Hendriksen · 写过 2 条评价 ·

优秀的客户服务和令人惊叹的…

卓越的客户服务和令人惊叹的产品

UDARELY 回复2021-06-14

Dear Mariah, Thank you for your feedback! It means a lot to us. Best regards, UDARELY Team

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Simona Vinternatt · 写过 1 条评价 ·

两次收到玻璃损坏

我想订购透明眼镜,但当我收到订单时,除了一只损坏的眼镜外,所有眼镜都是黑色的。他们应该为您提供免费退货,但他们没有回复我的电子邮件,我告诉他们我收到了损坏的玻璃(附有照片)。 非常抱歉,我没有收到您寄给我的损坏玻璃的道歉。您还告诉我没有透明玻璃,但您确实给我寄了一块透明玻璃,但玻璃已经碎了。我在接收电子邮件时没有遇到任何其他问题。我可以尝试用我的其他电子邮件地址给您发送电子邮件。 更新:我终于通过电子邮件收到了道歉。我的其他电子邮件收件箱已满,这是我的错。他们还给我寄了一块新玻璃来代替破损的玻璃。不过他们还额外送了我一个玻璃杯,这很好,但不幸的是它也碎了。这违背了目的。我确实想从这个网站订购更多眼镜,但我确信我会的,因为我已经收到了两副损坏的眼镜,但尚未决定。我还认为网站上的图片具有误导性,因为我认为我可以从您的网站订购透明玻璃(没有金色边缘,因为您不能将它们放入洗碗机中)。不过,我仍然很感谢你给我额外送了一杯的举动!将我的等级从一星更改为三星。

UDARELY 回复2021-05-05

UPDATE: As we said in the e-mail, the clear glass is a sample. As far as we can see, the issue was solved. Sorry again for the misunderstanding. 🙏 Hope everything is well now! Dear Simona, As far as we can see, you selected 'Haze' colored glasses, which are black (and not transparent! We don't have any transparent option for these glasses). You can see that in the pictures. We did reply to your e-mail but this is the message we receive: 'Recipient inbox full Your message couldn't be delivered to [email protected]. Their inbox is full, or it's getting too much mail right now.' Is there any other way we can contact you?

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samantha · 写过 1 条评价 ·

包容且非常简单的过程

- 买了 6lg 骷髅眼镜套装 + 骷髅小酒杯套装作为礼物。 - 12 件中,有 1 件在抵达时被芯片损坏。 - 解释了情况并给他们发了一张照片 - 他们的反应非常包容和迅速。 - 已发出 2 个替换品,其中 1 个用于替换有缺口的杯子,另一个作为赠品以弥补初始杯子有缺口的事实 - 迄今为止最好的客户服务! 给我一个额外的杯子只是为了表明他们有多么重视他们的客户,而不仅仅是以销售为中心。 前言:我在零售业工作,我已经在网上就我购买的商品进行了交流,所以我认为我有足够的基础来发表我的评论 一定会回来购买未来的礼物!

UDARELY 回复2021-04-30

Dear Samantha, Your feedback means a lot to us! Really happy to hear how satisfied you are with our services. Looking forward to having you as our customer once again in the future. Warm regards, UDARELY Team

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Anna Z · 写过 1 条评价 ·

非常满意的顾客!!!谢谢你!

UDARELY 不仅拥有令人惊叹的产品,而且他们真正关心客户。最近,由于特殊原因,我不得不联系客户服务,与我交谈的代表史蒂文非常细心,反应迅速,他竭尽全力为我提供帮助。我很高兴,我迫不及待地想从这家伟大的公司购买更多东西!

UDARELY 回复2021-04-30

Dear Anna, Really happy to hear that you are satisfied with both our services and our products! 🙏 Definitely looking forward to having you as our customer once again in the future! Stay safe, UDARELY Team

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Danielle Ellis · 写过 1 条评价 ·

很棒的玻璃器皿和更好的客户服务!

去年圣诞节前订购了一个醒酒器和一对咖啡杯,我很喜欢它们。不幸的是其中一个眼镜坏了,但我给支持人员发了电子邮件,他们立即给我寄了一副新眼镜。很棒的客户服务!

UDARELY 回复2021-04-30

Dear Danielle, Thank you for your kind words! Really happy that we were able to solve the issue so fast. ❤️ Looking forward to having you as our customer once again in the future! Warm regards, UDARELY Team

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Heather · 写过 2 条评价 ·

很棒的客户服务!

我给朋友寄了一份礼物,但在运输途中损坏了。当我转述发生的事情时,立即向我的朋友发送了替代品。非常感谢!

UDARELY 回复2021-04-08

Dear Heather, Thank you for your feedback! Really happy that we were able to solve the issue and your friend got new items. ❤️ Looking forward to having you as our customer once again in the future. Warm regards, UDARELY Team

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Linda · 写过 3 条评价 ·

这些眼镜不仅非常独特......

这些眼镜不仅非常独特,而且还是艺术品。 真的很喜欢香槟杯! 迫不及待地想尝试其他类型! 客户服务也很棒。 完全推荐,特别是如果您正在寻找一份人人都会喜欢的非常特别的礼物!

UDARELY 回复2021-04-08

Dear Linda, Thank you for your kind words and for recommending us. It means a lot that you really enjoy the glasses. Looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team

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Анастасия Кучеренко · 写过 1 条评价 ·

对不便的反应

我买了 4 副眼镜作为生日礼物送给一位一直梦想着拥有这副眼镜的朋友。 眼镜准时到达,玻璃包装的质量不存在损坏的可能性 运输过程中的眼镜。 然而,结果发现4副眼镜中有3副有缺陷……( 我联系了 Udarely 团队,并得到了快速回复,并提出了解决此问题的建议,这让我非常满意。 附言。再次感谢 Udarely 团队提供的优质服务

UDARELY 回复2021-04-06

Dear Анастасия, Thank you for your understanding and your support! 🙏 We're really happy that we were able to solve the issue so fast and you are satisfied with our services. Looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team

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Monique · 写过 4 条评价 ·

希望你的经历比我的好

我很遗憾不得不说我对最近购买的产品感到非常失望。我订购了 4 个“高品质”酒杯,其中 3 个有缺陷。我耐心地等待了一个多月才等到它们到达,所以当我打开盒子发现它们是一元店品质时,你可以想象我的失望。 更新:Udare 向我提供全额退款或换货。我选择更换是因为我喜欢眼镜的设计。新的今天到了,我对它们很满意。 最初的挫败感来自于 Udarely 所代表的自己与我收到的信息之间的脱节。 他们的使命宣言谈到使用他们的豪华玻璃器皿将您的体验提升到新的水平。 此外,他们的质量控制声明指出,他们不允许图像/视频与您收到的内容之间存在任何差异。他们表示,他们的质量控制会在发货前检查物品,以便您只收到您期望的东西,而这根本不是我的经验。 由于优质的客户服务,我将我的星级从 1 提高到 3。

UDARELY 回复2021-04-06

Dear Monique, We're sorry to hear that. Please keep in mind that our products are hand-made. However, we are happy that you agreed with replacing the faulted glasses and we're looking forward to hearing your feedback on them once you receive the package. 🙏 Thank you for your understanding and support, Monique! Warm regards, UDARELY Team

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David · 写过 4 条评价 ·

绝对棒极了

绝对是精美而古怪的眼镜。我买了不锈钢酒杯、金顶平底玻璃杯、铜制莫斯科骡子烧杯和不锈钢香槟长笛——但我还没有完成,因为这些产品太棒了。我已向朋友和家人推荐 Udarely。售后服务也非常好。

UDARELY 回复2021-03-23

Dear David, Thank you for your support, trust, and kind words! It means a lot to us to have you as part of the UDARELY family. Definitely looking forward to having you as our customer once again in the future! ❤️ Warm regards, UDARELY Team

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Stephen Lawn · 写过 1 条评价 ·

优质的客户服务

Udare 送错了一套杯子,但很快就纠正了这个问题,立即送出了正确的杯子,让我保留其他的。 他们很快就把事情处理好了,并把事情做好了。 Udare 的优质客户服务让我有信心再次购买!

UDARELY 回复2021-03-18

Dear Stephen, Thank you for your kind words! We're happy to hear that we were able to solve the issue so fast and you're satisfied with both our products and our services! ❤️ Definitely looking forward to having you as our customer once again in the future! Warm regards, UDARELY Team

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T J · 写过 1 条评价 ·

香槟杯

我非常喜欢这些玻璃杯,它们是我想要的香槟杯中的一切!我花了一年的时间寻找适合我的香槟杯,当我遇到这些时,我立刻就爱上了!我对这些包装得很好很满意,所以我毫不怀疑它们到达时会破损。总的来说,我对我的购买完全满意。

UDARELY 回复2021-03-11

Dear TJ, Thank you so much for your kind words! We're really happy to hear that you love the Aquamarine Flutes so much. ❤️ Looking forward to having you as our customer once again in the future! Warm regards, UDARELY Team

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Moodle · 写过 1 条评价 ·

比我想象的要小

玻璃比我想象的更小更薄,但看起来仍然很棒。有过一段奇怪的经历;买了 4 个玻璃杯,但只到了 2 个,其中 1 个玻璃杯到货时就碎了。没问题,Udare 修好了它,甚至还给了我一个额外的玻璃杯作为礼物!谢谢大家

UDARELY 回复2021-03-04

Hello Moodle, Thank you for your feedback. It means a lot to us, as it's helping us become better! We're glad to hear that you're both satisfied with our products and our service. Looking forward to having you as our customer once again in the future! 🙏 Warm regards, UDARELY Tea,

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Lady jenk · 写过 1 条评价 ·

骷髅眼镜和茶杯

我们最初爱上了骷髅眼镜,但当我们进入网站时,我们发现了更酷的东西,简直无法抗拒!他们的产品质量很好,一开始我们很犹豫是否要订购,因为我们从未听说过这家公司,但事实证明它们是完全正品的!我们遇到了一个问题,送出了错误的眼镜,只需要一封电子邮件,他们就纠正了错误,作为善意的表示,让我们保留了错误的物品,这是一个额外的好处。我们收到的服务以及他们纠正这个错误的速度给我留下了深刻的印象。我可以自信地说这是一家多么伟大的公司,独特的产品,如此专业,而且非常令人愉快的合作。 1000%会一次又一次从udarely购买!

UDARELY 回复2021-03-04

Dear Lady Jenk, Thank you for taking the time to write your feedback on us. We're really happy to hear that you love your glasses and you're satisfied with the quality. ❤️ Definitely looking forward to having you as our customer once again in the future! Warm regards, UDARELY Team