Dear Tyler Anthony,
Thank you for your lovely feedback! It means a lot to us. We're happy that we were able to easily solve the issue so you can continue enjoying your favorite drinks into the most special glasses. Looking forward to having you as our customers once again in the future!
Warm regards,
UDARELY Team
R
Rock Bonecutter · 写过 1 条评价 ·
★★★★★
客户服务是一流的
客户服务是一流的,产品与描述的一样并且包装非常仔细
UDARELY 回复2021-06-22
Dear Rock,
Thank you for your kind words. It means a lot to us!
Warm regards,
UDARELY Team
Dear Lindsay,
Thank you for your feedback. We're really happy to hear that you are satisfied with both our products and our services.
Definitely looking forward to having you as our customer once again in the future. Stay safe!
Warm regards,
UDARELY Team
Hello Essam,
Thank you for your feedback! We love hearing that you enjoy your new products & you're satisfied with our customer support team.
Stay safe,
UDARELY Team
Dear Jenine,
Thank you for your feedback! We are really happy to hear that you are satisfied with both our products and our services! 🥰
Definitely looking forward to having you as our customer once again in the future!
Stay safe,
UDARELY Team
Dear Jana,
We're really happy to hear that you are satisfied with our customer service. It means a lot to us (especially because we're working on improving both our products and our services).
We're looking forward to having you as our customer once again in the future! ❤️
Warm regards,
UDARELY Team
M
Mariah Hendriksen · 写过 2 条评价 ·
★★★★★
优秀的客户服务和令人惊叹的…
卓越的客户服务和令人惊叹的产品
UDARELY 回复2021-06-14
Dear Mariah,
Thank you for your feedback! It means a lot to us.
Best regards,
UDARELY Team
UPDATE: As we said in the e-mail, the clear glass is a sample. As far as we can see, the issue was solved. Sorry again for the misunderstanding. 🙏 Hope everything is well now!
Dear Simona,
As far as we can see, you selected 'Haze' colored glasses, which are black (and not transparent! We don't have any transparent option for these glasses). You can see that in the pictures.
We did reply to your e-mail but this is the message we receive:
'Recipient inbox full
Your message couldn't be delivered to [email protected]. Their inbox is full, or it's getting too much mail right now.'
Is there any other way we can contact you?
Dear Samantha,
Your feedback means a lot to us! Really happy to hear how satisfied you are with our services. Looking forward to having you as our customer once again in the future.
Warm regards,
UDARELY Team
Dear Anna,
Really happy to hear that you are satisfied with both our services and our products! 🙏
Definitely looking forward to having you as our customer once again in the future!
Stay safe,
UDARELY Team
Dear Danielle,
Thank you for your kind words! Really happy that we were able to solve the issue so fast. ❤️
Looking forward to having you as our customer once again in the future!
Warm regards,
UDARELY Team
Dear Heather,
Thank you for your feedback! Really happy that we were able to solve the issue and your friend got new items. ❤️
Looking forward to having you as our customer once again in the future.
Warm regards,
UDARELY Team
Dear Linda,
Thank you for your kind words and for recommending us. It means a lot that you really enjoy the glasses.
Looking forward to having you as our customer once again in the future! ❤️
Warm regards,
UDARELY Team
Dear Анастасия,
Thank you for your understanding and your support! 🙏 We're really happy that we were able to solve the issue so fast and you are satisfied with our services.
Looking forward to having you as our customer once again in the future! ❤️
Warm regards,
UDARELY Team
Dear Monique,
We're sorry to hear that. Please keep in mind that our products are hand-made. However, we are happy that you agreed with replacing the faulted glasses and we're looking forward to hearing your feedback on them once you receive the package. 🙏 Thank you for your understanding and support, Monique!
Warm regards,
UDARELY Team
Dear David,
Thank you for your support, trust, and kind words! It means a lot to us to have you as part of the UDARELY family.
Definitely looking forward to having you as our customer once again in the future! ❤️
Warm regards,
UDARELY Team
Dear Stephen,
Thank you for your kind words! We're happy to hear that we were able to solve the issue so fast and you're satisfied with both our products and our services! ❤️
Definitely looking forward to having you as our customer once again in the future!
Warm regards,
UDARELY Team
Dear TJ,
Thank you so much for your kind words! We're really happy to hear that you love the Aquamarine Flutes so much. ❤️
Looking forward to having you as our customer once again in the future!
Warm regards,
UDARELY Team
Hello Moodle,
Thank you for your feedback. It means a lot to us, as it's helping us become better!
We're glad to hear that you're both satisfied with our products and our service. Looking forward to having you as our customer once again in the future! 🙏
Warm regards,
UDARELY Tea,
Dear Lady Jenk,
Thank you for taking the time to write your feedback on us. We're really happy to hear that you love your glasses and you're satisfied with the quality. ❤️
Definitely looking forward to having you as our customer once again in the future!
Warm regards,
UDARELY Team