# UnaliWear 评价与评分

> 来源: OK.one — https://ok.one/review/unaliwear.com

- 域名: unaliwear.com
- 分类: 健康与医疗
- 综合评分: 4.5 / 5 (61 条评价)
- 评分分布 5→1 星: 79% / 11% / 0% / 2% / 8%
- 所在地: United States · Austin
- 数据更新: 2026-08-10

UnaliWear（unaliwear.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 61 条用户评价，属于健康与医疗分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 53 条。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 令人惊叹的客户服务
- Gayle G Burns · 2026-08-03 · 已验证

客户服务专业且响应迅速。几分钟内接听了我的电话，并在 5 分钟内解决了我的问题。  产品与客户服务一样好，我从未从任何其他公司获得过如此完美的服务。强烈推荐。

> 商家回复 (2026-08-04): Thank you so much for your thoughtful review. Providing prompt, knowledgeable support is something we take great pride in, and we're thrilled to hear we were able to resolve your issue so quickly. We'll be sure to share your kind words with our team!

### ★★★★☆ 你的手表很棒
- Charles Durst · 2026-08-02 · 已验证

你的手表很棒。你们的服务很棒。但是，我只收到两块电池，我不知道这两块要更换吗？

> 商家回复 (2026-08-04): Thank you for your kind words! We're glad you're enjoying both the watch and our service. We're also happy we were able to reach out and help clarify the battery replacement process. As always, if you ever have questions, we're just a phone call away.

### ★★★★★ 早期干预效果显着
- Jay · 2026-07-30 · 已验证

当我父亲中风时，手表检测到跌倒。及时的后续行动挽救了他的生命，并通过早期干预将影响降到最低/

> 商家回复 (2026-07-31): Thank you for sharing your family's experience. We're so sorry your father suffered a stroke, but we're grateful the Kanega Watch was able to help get him the attention he needed quickly. We wish him a continued recovery and appreciate your trust in UnaliWear.

### ★★★★★ 到目前为止，新用户非常满意
- Brian Atkinson · 2026-07-30 · 已验证

我们仍然是早期用户，但到目前为止，我对支持小组、他们快速全面的响应以及手表的整体功能无法说得太多。尤其是我们处理过的个人非常棒！

> 商家回复 (2026-07-31): Thank you for your kind words! We're delighted to hear your experience has been positive so far. We'll be sure to share your compliments with our support team, they'll truly appreciate the recognition.

### ★★★★★ 艰难的启动后
- Helen · 2026-07-17 · 已验证

经过一番艰难的启动后，问题得到了充分的解决和解决。

> 商家回复 (2026-07-31): Thank you for giving us the opportunity to make things right. We're glad we were able to resolve the issues and appreciate your trust in UnaliWear.

### ★★★★★ 完美的结合
- Karen Hirsch · 2026-07-08

UnaliWear 客户服务代表的高品质、耐心和响应能力给我留下了深刻的印象。  

特别是，我和艾迪谈过几次话，我对他知识渊博、思路清晰和友善感到非常支持。

> 商家回复 (2026-07-09): Thank you for your thoughtful review. We're delighted to hear that our team provided the patience, responsiveness, and support you deserved. We'll be sure to share your kind words with Eddie, he'll truly appreciate the recognition.

### ★★★★☆ 我对手表的唯一问题是……
- RHETA · 2026-07-03 · 已验证

我对这款手表的唯一问题是，当我没有跌倒时，它会检测到跌倒。  这种情况可能会发生在不方便的时刻，例如当我开车或双手忙着时。  很难及时做出反应。

> 商家回复 (2026-07-09): Thank you for your honest feedback. Everyone's activity level is different, which is why the Kanega Watch allows the fall detection sensitivity to be adjusted. If you haven't already, we'd be happy to work with you to find settings that better fit your daily routine.

### ★★★★★ 我当时正在园艺，没有注意到……
- Toni Paris · 2026-06-19 · 已验证

我当时正在做园艺，没有注意到手表的一块电池脱落了。  我找不到它。  我致电支持人员并立即接通。  电池已发出，并附有在电池到达之前应采取的措施的说明。  我翻遍了垃圾、园艺碎屑，仍然没有找到它，但新电池很快就到了。

> 商家回复 (2026-06-22): Thank you for sharing your experience! We're glad our team was able to help quickly and get a replacement battery on its way. Hopefully that original battery turns up someday, but we're happy you didn't have to wait long to get back up and running.

### ★★★★★ 我很感谢没有…的电话
- Richard · 2026-06-17 · 已验证

我很欣赏这些电话，但对于紧急联系人来说，这些电话并不属于实际紧急电话的一部分。生命警报未检测到跌倒。用户可能会忘记他们已经打开了警报按钮。

> 商家回复 (2026-06-18): Thank you for sharing your experience. We're glad you appreciate the additional peace of mind that comes from keeping emergency contacts informed. Helping both wearers and their families stay connected during an emergency is incredibly important to us.

### ★★★★★ 很容易获得帮助。
- Peter · 2026-06-11 · 已验证

> 商家回复 (2026-06-15): Thank you! Knowing help is just a button press or voice command away can make all the difference.

### ★★★★★ 很棒的员工
- Judith · 2026-06-09 · 已验证

> 商家回复 (2026-06-09): Thank you for your kind words! We'll be sure to share them with the team.

### ★★★★★ 对我来说，这是最好的选择
- Michael · 2026-06-06 · 已验证

因此我的经历非常好。我们发现其中一个初始电池存在充电问题，并及时发送了新电池进行更换。我不太确定橡皮筋比其他橡皮筋有优势。我想尝试一下其他的来进行比较。由于剧烈的活动，我曾有过几次误报——汽车工作、庭院工作、撞墙或健身房的机器。轻松取消。电池电量超过24小时且更换方便。到目前为止，我没有发现它打扰我的睡眠或活动。我们还没有去过手枪靶场。我用两只手射击，所以我们拭目以待。我确实发现时间下方的日期和日期有点太小，无法轻松阅读。我对我的选择非常满意。

> 商家回复 (2026-06-09): Thank you for taking the time to share such a detailed review. We're glad the battery issue was resolved quickly and that you've found the watch comfortable to wear throughout your daily activities. We especially appreciate your comments about the false alarms being easy to cancel and the battery life exceeding your expectations.

We'll also pass along your feedback about the date display and band options to our team. Thank you for choosing the Kanega Watch, and we're delighted to hear you're very satisfied with your decision.

### ★★★★★ 儿媳妇在家时摔倒了
- Barbara · 2026-06-04 · 已验证

我儿媳妇在家时摔倒了。当她帮助我时，Watch 联系了 911，这让整个情况变得更容易

> 商家回复 (2026-06-05): Thank you for sharing your experience. We're sorry you experienced a fall, but we're glad the Kanega Watch was able to quickly connect you to help. Even when family is nearby, having emergency assistance available can provide valuable peace of mind. We wish you a continued recovery.

### ★★★★☆ 如果这就是你想要的。
- Beatrice · 2026-06-03 · 已验证

如果这就是您想要的..那就去买吧..但是如果您的手腕像我一样很小，那么这不适合您。
为了使这个项目对我的动作不太敏感，进行了多次调整。它一直说我摔倒了。如果您久坐不动，可能没问题。

> 商家回复 (2026-06-05): Thank you for sharing your experience. The Kanega Watch is designed with safety and continuous wearability as the priority, which means it may not be the perfect fit for every wrist size. We're glad our team was able to work with you to adjust the sensitivity and improve your experience.

### ★★★★☆ 我不喜欢这样，我需要这款手表
- customer · 2026-06-02 · 已验证

我不喜欢我需要这款手表，我不喜欢它的外观，但我确实喜欢它的功能。

在设置过程中，个人的关注（通过电话）非常宝贵，并且在最初几天我调整灵敏度并需要回答其他问题时需要帮助。谢谢。

> 商家回复 (2026-06-05): Thank you for the honest feedback. While nobody likes needing a medical alert device, we're glad the Kanega Watch is providing the protection you need and that our team was able to help you get comfortable with it. We truly appreciate your kind words about our support staff.

### ★★★★★ 强烈推荐 UnaliWear 的 Kanega 手表
- LAWK · 2026-05-27 · 已验证

我为父亲购买了 UnaliWear 的 Kanega 手表。他今年 89 岁，患有晚期帕金森症，因此很有可能摔倒。他喜欢他的公寓，远离喧嚣的辅助生活设施，我们（他的孩子）真的很担心他摔倒并在几个小时内无人帮助。 Kanega 手表与公寓摄像头一起提供了自信的和平！我们知道，当爸爸跌倒时，我们可以很快为他提供所需的帮助。 UnaliWear 的客户服务是无与伦比的！太感谢了！！！

> 商家回复 (2026-06-01): Thank you so much for sharing your experience. We're honored to play a small role in helping your father maintain his independence while giving your family greater peace of mind. Knowing that help can be reached quickly when it's needed most is exactly why we do what we do. We truly appreciate your kind words about our customer service team.

### ★☆☆☆☆ 巨大的错误
- Victoria · 2026-05-19

经过彻底的研究，我说服了 82 岁的父亲同意购买 Kangega 手表。我很遗憾我这么做了。这给他带来的只是麻烦：反复出现误报（坐着、吃饭、甚至小睡时），但当他仰面倒在人行道上时却无法注册任何东西，语音激活故障，几乎无法关闭误报，电池坏了（他需要更换电池）。当他终于受够了并被告知将手表寄回时，该公司并没有停用手表，并且记录了手表在途中摔倒的情况。我们联系了邻居和警察，半夜他被他们敲门的声音吵醒了！雪上加霜的是，因为他才用了不到一个月，公司告诉他也许他会得到部分退款。他已经退休了，靠社会保障生活！他花了大约 1200 美元买了这块手表，并免费享受了一整年的服务。可耻。不要被这家公司及其承诺所欺骗。

> 商家回复 (2026-05-22): We’re sorry this experience did not meet expectations, but we do want to clarify several points.

Fall detection technology is not 100% perfect across any device or manufacturer, which is why the Kanega Watch includes adjustable sensitivity settings and multiple ways to request help. In this case, the wearer remained extremely active, including still working and regularly riding his bicycle. Some of the alerts referenced here occurred while biking. After the reported fall, our team discussed adjusting the sensitivity level to better match his activity level, but those adjustments were declined before service was ended.

We also want to clarify that the replacement batteries referenced here were physically damaged. Based on his specific situation, he was not charged replacement cost for those batteries and was only charged shipping for the second replacement battery.

Regarding the shipment return alert, customers are instructed to power down the watch before mailing it back specifically to prevent emergency alerts during transit. In this case, the device was shipped while still active, which triggered the response. The wearer later acknowledged this oversight directly to our team.

When issues were reported, our support team responded, troubleshooting steps were provided, sensitivity adjustments were discussed, replacement components were sent, and a full refund was already approved despite the account being active beyond the standard 30-day return window.

We understand that every medical alert device may not be the right fit for every individual situation, and we genuinely wish your father the very best moving forward and hope he finds a solution better suited to his needs.

### ★★★★★ 客户支持非常好
- Lori Huff · 2026-05-19 · 已验证

客户支持非常出色，回答了我所有的问题，让我对佩戴新手表充满信心。

> 商家回复 (2026-05-22): Thank you for your kind words. We’re so glad our team was able to answer your questions and help you feel confident wearing your new Kanega Watch.

### ★☆☆☆☆ 乐队第一周就解散了
- Twylla Nelson · 2026-05-12

乐队第一周就坏了。手表已退回并由公司收到 - 2 月份的信用 - 仍在等待退款。沮丧的！

> 商家回复 (2026-05-12): We’re sorry for the frustration, but we do want to clarify the timeline for anyone reading this review.

Your return was received and processed for refund. However, after the return was initiated, a payment dispute/chargeback was also filed with the card issuer. When a dispute is active, refunds are temporarily paused because the disputed funds are already being reviewed through the banking system, and issuing both a refund and losing the dispute could result in duplicate reimbursement.

This was discussed by phone earlier today, and now that the dispute process has been adjudicated, your refund was processed and the details were communicated to you during that call. 

We understand delays are frustrating and appreciate your patience now that the banking process is resolved.

### ★★★★★ 艾迪非常乐于助人
- Candace · 2026-05-05 · 已验证

艾迪非常乐于助人！他了解我的电池问题，并引导我拍照并发短信给他。他正在寄一块新电池。艾迪是贵公司的最佳代表。

> 商家回复 (2026-05-06): Thank you so much for your kind words. We’ll be sure to share this, he’ll truly appreciate hearing it. We’re glad he was able to help resolve the battery issue and make the process easy for you.

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