# Unionfab 评价与评分

> 来源: OK.one — https://ok.one/review/unionfab.com

- 域名: unionfab.com
- 分类: 建筑与制造
- 综合评分: 4.6 / 5 (26 条评价)
- 评分分布 5→1 星: 81% / 8% / 4% / 8% / 0%
- 所在地: China · Shanghai
- 数据更新: 2026-10-24

Unionfab（unionfab.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 26 条用户评价，属于建筑与制造分类，口碑优秀。89% 的评价为 4 星及以上，0% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-10-24。

## 最新评价(第 1/2 页)

### ★★★☆☆ One order, endless spam
- Martin Gertsen · 2026-09-01

I used Unionfab's 3D printing service once. The print itself was a one-time transaction, but their marketing emails have continued ever since.
 
I have tried unsubscribing repeatedly, yet I continue to receive offers and promotional/news emails. In my experience, the unsubscribe process has simply not been respected.
 
For that reason alone, I would not do business with Unionfab again, and I cannot recommend them to others. Unless you enjoy receiving marketing emails indefinitely after placing a single order, I would suggest looking elsewhere for 3D printing and CNC services.
 
A company should respect its customers' unsubscribe requests. Mine have not been.

--------------

Edit: I am glad that Unionfab has now responded and is taking the issue seriously.

However, I am disappointed that it apparently took a public Trustpilot review before they reacted. Before posting this review, I had contacted them several times about the unwanted marketing emails, but those messages were ignored and the emails continued.

I therefore appreciate their response, but I do not feel there is any reason to change my rating.

> 商家回复 (2026-09-07): Dear Martin,

We’re truly sorry for this experience, and we sincerely apologize that your unsubscribe request was not respected.

We have confirmed that you had requested to unsubscribe after receiving our marketing email. Although your request was successfully processed in our new system, the unsubscribe status was not properly synchronized between our new and legacy systems, which meant that your email address remained on a subsequent marketing mailing list. We understand how frustrating this must have been, especially after you had already made your request clear.

We have now confirmed that you will no longer receive marketing emails from Unionfab. At the same time, our product and technical teams are investigating the issue and working on a permanent solution to prevent this from happening again.

We know that an apology alone does not undo the frustration this caused. We take your feedback seriously and will update you as soon as we have confirmed the solution.

We’re truly sorry that we let you down, and we hope we can have the opportunity to earn back your trust in the future.

Best regards, 
Unionfab Team

-----------------

Update (from our CEO, Allen Yang):

Dear Martin,

Following up on our previous response, our CEO, Allen Yang, has personally reviewed this issue and emailed you a formal apology.

You were entirely right to be frustrated that your earlier private requests went unanswered. Our internal review confirmed two breakdowns on our side: our team failed to reply and confirm receipt of your emails, and a database sync glitch during a system migration caused automated marketing sequences to continue.

We have fully resolved this issue:

1. Fixed the database sync bug and permanently purged outdated mailing lists.
2. Manually verified that your address is permanently suppressed from all marketing channels.
3. Updated our customer support SOP: every suppression request now requires mandatory written confirmation to the customer and direct system verification before closing.

Thank you for holding us accountable—your feedback directly drove these permanent system and workflow improvements.

Best regards,

Allen Yang & The Unionfab Team

### ★★★★★ Amazing Results
- Rob H. FWB · 2026-05-21

I am on my fifth order with this company.  I have had many bad experiences with other 3D Printers.  I had my first stainless steel piece printed.  Saved a mold charge and sped up my project by 3 weeks.  Amazing people, service and products.

### ★★★★★ Quick, efficient and high quality results.
- Joel · 2025-11-07

The company produced the correct materials in a high quality-precision manufactured and in a large quantity with amazing consistency.  Above those facts, they provided timely updates and communicated along the way.  

We will use Unionfab in the future and recommend them to other companies too!
- Joel (PAWS Founder)

> 商家回复 (2025-11-13): We’re thrilled to hear that you were satisfied with our product quality, consistency, and communication throughout the process.
It was a pleasure working with PAWS, and we truly appreciate your trust in Unionfab.
We look forward to collaborating with you again in the future!

### ★★★★★ Personalised care and commitment to…
- Bes · 2024-07-14 · 已验证

Personalised care and commitment to getting your project done right.

### ★★★★★ Great customer care
- PiMa · 2024-06-18 · 已验证

Great customer care, Always on time

### ★★★★★ Very good ,.....,......
- customer · 2024-05-29 · 已验证

### ★★★★★ Reliable
- UK_customer · 2024-05-14 · 已验证

Multiple transactions - fast, reliable, great communication. 

### ★★★★★ Excellent quality and customer service
- Dan · 2024-04-04 · 已验证

Excellent quality and customer service, good prices and a wide variety of materials / processes. 

### ★★★★☆ It was almost perfect.
- customer · 2024-03-17 · 已验证

It was almost perfect and, didn't have any issues on products. It was absolutely perfect  if I can use OCS express to ship to Japan because their airfare cost is quite reasonable(cheap ship to Japan)   

### ★★★★★ Fast production and ship time
- Jack Reneau · 2024-03-01 · 已验证

### ★★★★★ VERY GOOD Quality
- customer · 2024-02-10 · 已验证

VERY GOOD Quality, and fast

### ★★★★★ Model Railway parts printed
- Ron · 2024-02-03 · 已验证

Fast printing time (items were printed in the 3 day time given) and delivery was quick to Australia. Model Railway parts printed and results were excellent and great value.

### ★★★★★ Fast production and shipping. Perfectly made part.
- AP · 2023-12-27 · 已验证

Part was made just as specced. Arrived extraordinarily fast. 2 days from China to the US. Total lead time of 9 days.

### ★★★★★ Metal printing
- customer · 2023-10-20 · 已验证

All the tolerances were exactly as needed

### ★★★★★ Trustworthy.
- Sean S. · 2023-09-20 · 已验证

The price of my 3d print was very competitive. Arrived about 10 days after submitting the 3d file (from China). The prints were high detail resin, and I'm very satisfied with the quality. Will definitely have them print more in the near future. Sent via UPS with tracking.

### ★★★★★ Parts came in quickly and were accurate…
- Anon · 2023-08-18 · 已验证

Parts came in quickly and were accurate to the design I provided.

### ★★★★★ First order.
- Terry Bradley · 2023-07-18 · 已验证

The service, the quality and the promptness of delivery.

### ★★★★★ Very friendly service and great print…
- customer · 2023-07-02 · 已验证

Very friendly service and great print quality.

Especially the finish on the corners is very good.

### ★★☆☆☆ Terrible Customer Service, Order Still Missing
- Britt · 2023-06-15

I placed my order three weeks ago through Craftcloud thinking I would have it about a week later. Their techs were very helpful in advising problematic parts of my print that I was able to fix with their guidance, and production was only set back a few days. All fine.

That is where my good experience ended. My package went missing for whatever reason, and they were very slow to give me any updates--only responding to one of my queries. I was last told they were reprinting my order, and have not heard any updates since despite multiple attempts to reach out.

Be very wary of ordering with them if you have a tight deadline, as the window for me needing these parts is closing rapidly and I am regretting my decision to choose Unionfab.

> 商家回复 (2023-06-16): Hi Britt, thanks for your review of our service. Please note that your order was placed through a 3rd party website where order management is relayed to them. We are very sorry to note your package got lost. We did contact the shipping courier to request a refund. We duly informed the 3rd party website to communicate with you. We do apologise for any inconvenience caused and hope you can try to order from us directly next time if given the chance.

### ★★★★★ I received exactly what I ordered
- Jonathan deWerd · 2023-05-16 · 已验证

I received exactly what I ordered, I am a happy customer!

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