UNIQSO

Product is great and exactly as…

Product is great and exactly as described and arrived within the timeframe given. They’re a bit difficult to use for someone who has never used contacts before, but I believe that’s user error and not a fault with the product. I just recommend having help if you’ve never done contacts before.

Good contacts, extremely late

Theyre Good contacts uniqso usually has fairly good contacts but they were a month late. I needed them for Halloween, it’s December now

The contact lenses were good and they…

The contact lenses were good and they arrived in time. They had a super cute package. However, since last time I ordered something from uniqso I received so many spam Mails from unknown websites! Even when I "unsubscribe" they still send me those spam Mails, it's annoying....

Cosplay photography contacts

Took a little longer than I expected but that’s okay since we’re in pandemic hell. A little uncomfortable for long-term wearing but PERFECT for photoshoots

ari美国 · 写过 1 条评价 · 已认证 · 发表于 2021-12-01

was great for my first contacts

was great for my first contacts, they looked fantastic. there was a lot of swiveling though with the hearts. since it was my first time, i didn’t expect them to make me cry but the look over beauty i guess. the shipping was a bit concerning and i felt like i was missing info on it.

Good item for price

I love the contacts

I love the contacts. They look exactly as pictured. They took quite a bit of time to get to me though.

Shipping hasn’t updated in over a week

Shipping hasn’t updated in over a week, and I kinda need my contacts for a convention and I ordered these a month in advance. So. Disappointed tbh.

The lenses are okay

The lenses are okay. But they arrived the day after the convention. Left a sour taste but the service was great even received a goodie!

very good service

very good service. Took some time to arrive but besides that no problems.

My package got here in tact with…

My package got here in tact with everything I ordered. My only problem was I paid for the express shipping which was $20 extra. It said it would be here within 10days of the order being placed but I didn’t get it until 20days after.

The products are fine but...

The products are fine, however the shipping times are unreliable. Paying for express shipping I thought things would come sooner but at the moment, I'm still waiting. It's taken almost as long as regular shipping would have.

Missing items

Did not receive one of the set of contacts that I ordered. Customer service response times were slow. The pair I received worked well.

It was delayed to hell and back

It was delayed to hell and back, then I kept getting info about leaving a review and such before the product even arrived.

The product is the one I ordered a…

The product is the one I ordered a couple of months ago. The problem is that my lenses have arrived almost 1 month late!

I could’ve sworn that I ordered early…

I could’ve sworn that I ordered early enough to have by Halloween and I literally got almost 2 weeks later. Not happy at all. It’s due to being shipped from a different location but I didn’t know that till DAYS after I’d already ordered, and emailed asking about it. 3 stars because of shipping so if you need make sure you consider time. Quality though for wigs and contacts is amazing.

Products are good, but customer service needs major improvement.

I am here to write an honest review on my experience with this site. 2 Stars because the quality of the contacts were nice. I bought a pair of contacts in hopes of getting them before Halloween. Now mind you, I read the shipping description very closely and calculated that my delivery was within the estimated deadline. I paid expedited delivery ($18USD) in hopes to receive this on time. As you may already assume from the title, I received the contacts late. They were 7 days late from the latest estimated delivery time, and even if you minus the weekends they would still be 3 days late from the latest possible delivery. I'm not here to be that person to write an angry review, but instead would like to warn people who are thinking of buying from this site, and it's inadequate customer service. The 2 stars was not because I received the contacts late (because unexpected things happen and I can understand that), but with the lack of compromise and empathy on the company's side. I paid for a service (expedited shipping) that was not delivered, and this resulted with contacts that I no longer needed. I reached out to the company and explained my situation. I asked that I be only charged for a 'portion' of the shipping (standard) and not the ($18 expedite) as a fair compromise. To my disappointment I only received a 'robot-like' automated message that followed a few minutes after my email, saying that the company was overwhelmed, with no attempt to a solution for my problem. I am convinced that this was an automated message because of the fast response time, no solution offered, and no follow up email after that. Acting on empathy, I only asked for a partial refund on just the 'shipping', yet was left hanging. I hope that this company realizes how valuable it is to ensure the customers have a good experience, even as simple as an email reassuring that my problem be assessed in the future. Instead it felt like I was being blamed for their stressful situation. You can do better UNIQSO.

The contacts were great

The contacts were great, I just wish that I got more alerts or information in terms of the transport. The waiting time was very long especially without frequent updates. All together the contacts were amazing .. a tip would be to maybe read the description of the size of the lenses because they might be too small or big for you .

Great!

I had a wonderful experience using Uniqso. My contacts arrived intact, on time and they look great! The only complaint I have is that they provide you with a track your package option, but it doesn't update you. Even when you provide your email to the tracking service.

Kept there word on the refund for quick delivery... but even still.

I highly respect that they kept there word and gave me a refund on the extra money I spent for the quick delivery, and I'm also found the quality of the contacts to look wonderful!... however, still arriving later then the promised arrival date when paying extra, esp for such an important holiday when (and I order a little extra in advance... not by much tho tbf), was a bummer. I'll order again fs, tho this time, I'll leave a larger window for the delivery.