# Universaldrugstore 评价与评分

> 来源: OK.one — https://ok.one/review/universaldrugstore.com

- 域名: universaldrugstore.com
- 分类: 健康与医疗
- 综合评分: 4.1 / 5 (102 条评价)
- 评分分布 5→1 星: 73% / 3% / 5% / 3% / 17%
- 所在地: United States
- 数据更新: 2026-08-11

Universaldrugstore（universaldrugstore.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 102 条用户评价，属于健康与医疗分类，口碑良好。76% 的评价为 4 星及以上，17% 为 1 星；商家回复了 75% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-08-11。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ 不适用于美国公民
- Mark Corsa · 2026-05-05

我的医生于 2026 年 3 月中旬向 North Drugstore 发送了处方。这是在与 Universal Drugstore 合并后不久。有一些问题需要多次调用。客户服务很有礼貌，但没有解决所有问题，需要回电。我也遇到了该网站的问题。他们没有发送跟踪信息，美国客户在其网站上也找不到该信息。现在是 2026 年 5 月 5 日，我仍然没有处方。他们再次很有礼貌，但这一次根本没有帮助。他们的解决方案是让我去当地的邮局寻求帮助。对不起。在美国，情况并非如此。我告诉他们作为托运人，他们必须向 USPS 提出索赔。  有人告诉我他们不会这样做，而且他们也无能为力。这绝对是不可接受的，并且表现出对美国客户的偏见，我对此感到非常失望。

### ★☆☆☆☆ 客户服务很糟糕。
- Peter Farnbach · 2025-09-04

我已经使用环球药店好几年了，发现它很可靠。然而，在过去一年左右的时间里，它在组织和可靠性方面可与 Keystone Cops 相媲美。我有奇怪的电子邮件踪迹，其中有多个错误。服务太糟糕了，我考虑让我的一名员工代表我的病人来处理他们——他们都拒绝了！我要去别的地方了。

### ★☆☆☆☆ 客户服务差
- Libby Thigpen · 2025-03-18

客户服务很差。环球药店使用了错误的地址，我的药物被退回到环球药店。打电话给这家公司后，我被告知我必须再次等待药房配药并需要 2-4 周的运输！他们只运送 USPS。我作为客户已有大约 11 年了。我将更换药房，如果您及时订购所需的药物，我会建议不要使用这家公司。

### ★☆☆☆☆ 关闭 ？
- Simone Fumagalli · 2024-10-15

7月份下了订单（将运往意大利）。包裹尚未到达。他们没有提供任何追踪号码。我正在尝试联系客户服务，但号码似乎无法使用。而且网站也没有了。

### ★☆☆☆☆ 我本来想成为新客户，但是……
- Vicky Foteu · 2024-09-18

我想成为新客户，但它说我被云耀斑阻止了，而且似乎很多人都有这个问题。  这是为什么呢？  我已经通过电子邮件发送了云耀斑#，但尚未收到任何人的回复。

### ★☆☆☆☆ 该网站被 Cloudflare 屏蔽...
- Derril Thomas · 2024-02-29

该网站被 Cloudflare 屏蔽，不允许访问您的网站。这件事什么时候能澄清？

> 商家回复 (2024-03-20): Dear Derril,

Thank you for leaving us the review.

We are sorry to hear that you have had this experience with the website. We have sent you a request to locate your account.

Thank you for your business.

### ★☆☆☆☆ 管理层肯定已经彻底改变了
- Perry · 2023-07-08

管理层肯定已经彻底改变了。我已经使用这家药店很多年了。这里提供的 Rx 形式来自英国，与美国提供的形式不同。我一直在尝试与药剂师交谈，以了解我的医生发送的处方说明是什么，以及英国形式的药物是否允许我遵守这些说明。客服代表无法将顾客转给药剂师，但必须留言。我这样做了，48小时内没有收到任何回复。我再次打电话，收到药剂师发来的语音邮件，其中包含回拨电话号码。那里的一个电话进入了语音信箱，但“用户的邮箱无法接受进一步的消息。”我在东部时间晚上7点30分拨打总机，主管已经离开办公室，所以我的电话无法转接给他们。糟糕的客户服务，这是新的。

> 商家回复 (2023-07-12): Dear Perry,

Thank you for leaving us the review.

We are sorry to hear that you have had this experience with the order. We have sent you a request to locate your account to help you further. 

We hope that your next transaction would be better.

Thank you for your business.

### ★★★★★ 补充装
- Phyllis · 2023-03-06 · 已验证

无需麻烦的补充。

> 商家回复 (2023-03-07): Dear Phyllis,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★☆ 出色的工作和后续工作
- Robert · 2023-03-03 · 已验证

出色的工作和后续工作！我总是向朋友和家人推荐您。

> 商家回复 (2023-03-03): Dear Robert,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 我的订单终于从英国寄来了……
- Kathleen · 2023-02-21 · 已验证

我的普力马订单终于从英国寄来了。我给环球药店打了几次电话，总是保证我的订单会在 2 月 11 日之前到达。而且确实如此！  谢谢你❤️

> 商家回复 (2023-02-21): Dear Kathleen,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★☆☆☆☆ 如果您不想收到订单，那就太好了。
- Jim R · 2023-02-17

他们在我急需的订单上待了两周。我多次联系他们。他们一直告诉我它将发货，但从未发货。下订单后，我用于付款的信用卡也被盗了。这家公司曾经很棒，但现在似乎已经破败不堪，一文不值了。取消了订单和我的帐户。可怕。

> 商家回复 (2023-02-21): Dear Jim,

Thank you for leaving us the review.

We are sorry to hear that you have had this experience with the order. We have sent you a request to locate your account. 

We hope that your next transaction would be better.

Thank you for your business.

### ★★★★★ 我收到订单的时间早于...
- BOBBIE DATTILO · 2023-02-13 · 已验证

我收到订单的时间比预期早得多。

> 商家回复 (2023-02-14): Dear Bobbie,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 一流的客户服务
- M. Foster · 2023-02-13 · 已验证

在过去的 5 年里，我一直在使用 Universal Drugstore，并且对他们的及时性、专业性和卓越的客户服务始终感到非常满意。这些年来我将继续使用它们。

> 商家回复 (2023-02-14): Dear M. Foster,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 运送任何产品，包括……
- Mr. Jerome Smith · 2023-02-12 · 已验证

如果这些天因产品短缺和运输延误而感到沮丧，请运送任何产品，包括处方药。  但 UDS 非常擅长让您了解情况并配药

> 商家回复 (2023-02-14): Dear Jerome,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★☆☆☆☆ 从未收到过物品
- Cheryl Lora · 2023-02-12 · 已验证

从来没有收到过物品，得去找另一家药店。

> 商家回复 (2023-02-14): Dear Cheryl,

Thank you for leaving us the review.

We are sorry to hear that you have had this experience with the order. We have sent you an email to follow up, kindly check on it.

We hope that your next transaction will be better.

Thank you for your business.

### ★★★★★ 快速地
- Customer Bob · 2023-02-12 · 已验证

很棒的快速服务。比我第一次使用你们的服务时有了很大的进步！

> 商家回复 (2023-02-14): Dear Bob,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 快速发货
- Mag · 2023-02-12 · 已验证

> 商家回复 (2023-02-14): Dear Mag,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 礼貌及时的服务
- Richard · 2023-02-12 · 已验证

> 商家回复 (2023-02-14): Dear Richard,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 轻松从环球订购 Pezzy...
- Judi · 2023-02-12 · 已验证

轻松从 Universal Drug 订购 Pezzy！

> 商家回复 (2023-02-14): Dear Judi,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

### ★★★★★ 轻松下单，快速交货……
- Melinda Cross · 2023-02-12 · 已验证

订购很容易，我的药物也及时到达。

> 商家回复 (2023-02-14): Dear Melinda,

Thank you for leaving us a review. Your feedback is much appreciated.

We are happy to hear about your experience with our service.

Please do not hesitate to contact us if you have any questions. We are also available on chat.

Thank you for your business.

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