Used Engines Inc（usedengines.us）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 62 条用户评价，属于车辆与交通分类，口碑良好。81% 的评价为 4 星及以上，18% 为 1 星；商家回复了 55% 的差评；近 12 个月新增 60 条。数据最后更新于 2026-08-10。
埃琳娜（Elena）拥有出色的客户服务引擎，状态良好，会推荐
Thank you for taking the time to share your feedback. We’re very pleased to hear that the transmission worked well and that your son’s van is back on the road again. We truly appreciate your trust in Used Engines Inc., and if you ever need assistance in the future, our team will be happy to help. Wishing you and your family many safe miles ahead.
这是最糟糕的公司，买了你保证能骑2周的发动机，他们给的借口很糟糕，我的机械师告诉他们，标签没有热，但他们用它来保住我的钱，听起来就像很多非法墨西哥人刚刚越过系统，让他们敲诈别人我保证你不会买狗屎，如果你这样做，你只是付钱在你的车里放一块垃圾，你得到的只是他们的谎言，现在你已经失去了购买发动机的钱和安装它的价格再加上我的机械师把启动水泵交流发电机全部换成了一个狗屎发动机，他们没有这样做，因为他们有美国的支持
We’re genuinely sorry to hear about your experience and understand how frustrating unexpected engine issues can be, especially after the time and money invested in installation and related repairs. That said, we want to clarify that our warranty decision was based strictly on documented physical evidence and the written warranty terms agreed to at the time of purchase. The heat tab shown in the photos you provided indicated an overheating event, which—per both the signed warranty agreement and the invoice—falls outside warranty coverage. This determination was made by our warranty team using standard industry guidelines, not as a means to withhold support. We respectfully disagree with the characterization of our company. Used Engines INC operates as a legally registered U.S. business and follows established warranty policies consistently for all customers. We regret that this situation did not have the outcome you were hoping for and appreciate you sharing your feedback. If you would like to discuss the matter further or need copies of the documentation reviewed, our support team remains available. — Used Engines INC
如果我能给 0000 颗星我会的。我在 2025 年 10 月 10 日购买了一台 2013 款丰田汉兰达发动机，行驶了约 49000 英里，当我的机械师收到发动机后（差不多一个月后），他打电话告诉我，从发动机的外观来看，它的行驶里程不少于 100,000 英里，并且存在漏油等问题，所以我联系了二手发动机处与我打交道的人（埃琳娜），她坚决表示我的机械师错了等等等等，我就想好吧，所以我用 DMV 和 Boom 检查了 VIN 号码！！！！！！该发动机有 189000 英里，基本上是整个发动机的历史，所以他们撒谎了！所以我联系了埃琳娜告诉她我的发现，起初她不相信我，直到我向她展示证据然后游戏开始。她试图玩弄我，说我得到的发动机是正确的，但由于在仓库混淆，所附的文件是错误的，所以基本上她会发送正确的文件，我想不，你会拿起你的发动机，并将我支付的发动机寄给我，否则我会采取合法途径，所以她“升级”到黛西，黛西更糟糕。此时我不再信任他们，所以要求退款并向 Galleria 地点办公室发送一封认证信，几天后，我接到 Daisy 的电话，恳求我接受带有正确发动机的新货物，因此我们同意他们用我订购的发动机更换发动机，上面有正确的里程数，Daisy 承诺在 11 月中旬向我的机械师提供正确的发动机，你猜怎么着？他们无法生产该引擎，因为要么他们没有它，要么他们会赔钱，因为我支付了近 4k。所以就在感恩节之前，我再次接到黛西的电话“对不起，但我们只会退还你的钱，我们很抱歉”我当时就像WTF？？？到现在我已经快两个月没买车了！！！！！！我非常生气和失望。 从那以后，我不再接听他们的电话或道歉电子邮件，并希望拿回我的钱，所以最终在 12 月初，也就是 10 天前，我收到了我的钱。即使他们赠送免费引擎，我也永远不会向任何人推荐它们。他们是最大的受骗者。请进行尽职调查，检查并确保他们向您出售的发动机是您实际支付的发动机！如果我的机械师是那些只是想获得工作报酬的机械师之一，他就会把引擎放进去，之后我将处理汽车问题，但幸运的是，我的机械师是一个诚实的人，并且已经与 hin 打交道超过 15 年了！等待时间、精力和金钱！
We’re truly sorry to hear about your experience and understand how frustrating an extended vehicle delay can be. That is never the outcome we want for our customers. After reviewing the situation and communicating with you, a full refund of USD $2,800.97 was issued on December 2, 2025, to the original method of payment. We regret that we were unable to meet your expectations and apologize for the inconvenience this caused. Thank you for sharing your feedback. We take reviews seriously and use them to improve our processes and customer experience. Used Engines Inc.
愿意尽一切努力让我的发动机让客户满意
Thank you so much for sharing your experience! We’re really glad to hear that our team was able to help in every way possible and get you the engine you needed. Knowing you’re a satisfied customer truly means a lot to us. Thank you for choosing Used Engines INC — we’re always here if you ever need anything! — Team Used Engines INC
约翰·马丁（John Martin）在帮助我找到一份出色的引擎工作方面非常有帮助，我强烈推荐他帮助其他人。谢谢
Thank you so much for your wonderful review! We're thrilled to hear that John Martin was able to help you get the engine you needed. He truly cares about our customers, and your recommendation will mean a lot to him. Thank you for choosing Used Engines INC — we’re always here if you need anything! — Team Used Engines INC
Thank you so much for your wonderful feedback! If you ever need our help again, we’re always here for you. Thank you for choosing Used Engines INC!
二手发动机帮助我为吉普牧马人购买了低里程发动机。 我买了吉普车，没有保修，发动机用了两个月。资金紧张，但二手发动机为我们提供了资金，并很快运出了发动机。再次感谢使用过的引擎。
Thank you so much for sharing your experience! We’re really glad we could help you get a reliable, low-mileage engine for your Jeep Wrangler—especially during a tough time. It means a lot to know that our financing options and fast shipping made things easier for you. If you ever need anything in the future, we’re always here to help. Thank you again for trusting Used Engines INC!
美妙的客户服务体验。从订单、包装、到交付。一切都在点上；团队共同努力，让一切顺利进行。
Thank you so much for your wonderful feedback! We're really happy to hear that your experience—from ordering to packaging and delivery—was smooth and on point. Our team truly appreciates your kind words, and we're glad the constant updates made the process even easier for you. If you ever need our help again, we’re always here for you. Thank you for choosing Used Engines INC!
我终于在周五（2025 年 11 月 7 日）收到了我的引擎，感谢黛西见证了这场严重的事故。然而，由于向我发送了错误的电机而造成的错误，我没有获得任何折扣或调整，而且我最初支付的电机里程为 62k 英里。希望我有一台好的发动机，尽管它比我最初购买的发动机多行驶了 5000 英里。 我确实接受了68k电机。 由于这次严重的事故，我相信我应该获得折扣或其他一些调整。一旦电机安装完毕，我希望所犯的所有错误都能减轻我的失望。此外，截至撰写本文时，尚未收到所交付的错误电机。这次延误给我带来了金钱损失，并导致我的机械师产生了信任问题。如果没有黛西，我对这次经历的耐心不会持续这么久。祝我这个引擎好运，不再有问题。
Thank you for taking the time to share your experience with us. We’re truly grateful for your patience throughout this process, and we’re glad that Daisy was able to support you and guide everything to completion. That said, we sincerely apologize for the inconvenience caused by the initial incorrect engine, the mileage difference, and the delays that impacted your time, costs, and communication with your mechanic. Your concerns are completely understandable, and we take them seriously. Thank you again for your patience and for giving us the opportunity to make things right. We truly wish you the best with the installation and hope the new engine brings a smooth and reliable experience. — Team Used Engines INC
到目前为止，体验很好，收到零件后我会感觉更好 但客户服务很棒
Thank you so much for your kind words! We’re glad to hear you had a great experience with our customer service. 😊 We’ll make sure your part arrives smoothly, and we’re here for you every step of the way. Please don’t hesitate to reach out once it’s delivered — we’d love to know how everything goes!
Thank you so much for your kind words!
很快就找到了一个与我的日程安排相匹配的引擎，并且非常灵活，以推动整个过程。
We’re so glad to hear that you found the right engine quickly and that our team could work around your schedule to get things moving smoothly. Thank you for choosing Used Engines INC — we truly appreciate your trust and look forward to helping you again in the future!
这家公司甚至可能不存在。他们没有提供与高层管理人员交谈的方式。他们只有一个 800 号码，而且与我交谈过的人都没有给出合乎逻辑的答复。看来是一个骗局。证明我错了。 好吧，黛西介入并挽回了我对二手发动机的信心。我不知道事情是否按照原计划进行，但在黛西介入后，我的发动机的固定和运输都完美无缺。与埃琳娜不同，埃琳娜不会回电话并回答简单的问题，黛西确保我的发动机立即被拉动、测试、包装和运输。虽然知道有时物品在运输过程中会发生可怕的事情，但以平静的方式解释情况的能力对于做好生意至关重要。黛西这样做是为了解释，虽然我最初应该从埃琳娜那里收到的发动机从卡车上掉下来并被毁坏了，但黛西立即跳进去找到了替代品，并立即将其送上路。从那时起，发动机在收到并安装时出现了一些小问题，对于已经行驶了 118000 英里的发动机来说，这是应该预料到的，但考虑到价格和黛西接手我的订单后所花费的时间，这是值得的，此时我充满信心地再次驾驶我的卡车，我将从我的购买中获得良好的结果。 再次感谢黛西证明我的观点是错误的，二手发动机公司确实存在，并且有像黛西这样有爱心的人在情况恶化时照顾客户，他们将继续成为一家伟大的公司，在需要时产生结果。
Thank you for taking the time to share your detailed experience. We truly appreciate your honesty and are glad that Daisy was able to turn things around for you. We’re happy to hear that once she stepped in, the process—from locating a replacement engine to getting it shipped and installed—went smoothly and restored your confidence in us. Your patience during the unexpected challenges means a lot, and we’re grateful you gave us the opportunity to make things right. We’re thrilled to know you’re back on the road and satisfied with your engine. Thank you again for your trust and kind words. We’re always here if you need anything in the future. — Team Used Engines INC
这是一次很棒的经历。我感觉他们真的很关心。
Thank you so much for your kind feedback! We’re delighted to hear you had a great experience and felt cared for — that’s exactly what we strive for with every customer. We truly appreciate your trust in Used Engines INC, and we’re always here whenever you need us again.
当我订购我需要的零件时，琼斯夫人告诉我，我需要的零件售价为 216 美元，但当我收到发票时，显示您向我收取了 290 美元的零件费用，因此我通知我的银行可能存在欺诈行为，请向我收取报价或将我的资金退回我的银行卡，谢谢！
我从 Thrifty Engines/UsedEngines.us 购买了替换引擎，并经历了我职业生涯中最令人沮丧和不专业的交易之一。 在支付了 3,000 多美元购买了一台经过测试、有保修的发动机后，我的机械师（一位有执照的店主）在到达时发现该装置有缺陷——内部生锈，曲轴锁住。我立即提供了照片、文档和多份书面更新，但 Thrifty Engines 的沟通缓慢、不一致且含糊其辞。 由于运输文件上的标签错误，导致安装延迟并花费了我额外的车间人工和租金，因此浪费了数周的时间。尽管存在内部错误，他们还是一再制定任意的“最后期限”和程序要求，而这些要求在原始保修中没有任何说明，显然是为了逃避对自己的缺陷产品承担责任。 我的机械师仍然可以验证发动机的状况，并且我自始至终都保持沟通。该公司最后的“否认”信不准确且轻蔑，忽略了已经提供的事实。 简而言之：我为一个无法正常工作的引擎支付了数千美元，但收到的只是阻碍和空洞的承诺作为回报。 买家应记录所有内容，避免通过直接电汇或现金应用程序付款，并使用当地可验证的供应商。我现在正在多个州（加利福尼亚州、德克萨斯州、阿拉巴马州）寻求正式投诉和小额索赔诉讼。
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. After reviewing this case, we’d like to clarify that we did our best to assist at every step. When you first reported the issue, the information provided was incomplete, and after several follow-ups, we didn’t hear back for nearly two months. Despite this delay, our team still took an exception and approved a full refund once the engine was returned. Unfortunately, we never received the required photos of the engine prepared on a pallet for pickup — a standard step in our warranty and return process. We understand how frustrating this situation must have been and genuinely regret that it didn’t reach a smoother resolution. We remain committed to fair and transparent service and encourage you to contact our support team directly if you’d like to revisit the matter or provide the necessary documentation so we can assist further. Thanks!
我对我的订单非常满意。
Thank you for sharing your feedback — we’re thrilled to hear that you’re satisfied with your engine and overall order experience! Your satisfaction means a lot to us, and we truly appreciate your trust in Used Engines INC. If you ever need assistance or future orders, our team is always here to help. Wishing you many smooth miles ahead!
我拥有一家汽车修理店，已经经营了 28 年。这段时间我在购买二手发动机和变速箱方面有过一些不好的经历。二手发动机公司似乎是一股新鲜空气，直到您遇到问题为止！我从这些人那里购买了多个引擎。最后购买的发动机是福特 3.5 Ecoboost。莎拉·威廉姆斯（Sarah Williams）对这款发动机的报价为 4000 美元，所以我购买了它。一周后，我接到一个电话，说我购买的发动机不可用，但他们找到了一个替换品，价格为 6,500 美元，减少了 3 万英里（但没有人能给我里程）。我同意让他们向我的卡收费，但我要求发动机提供 5 年保修，他们同意了。我们安装了发动机，它运行了大约 6 个月，运行良好。当时检查发动机灯亮起，表示涡轮增压较低，正时链条在启动时发出过多的嘎嘎声。我打电话给莎拉提出索赔，她告诉我正时皮带没有被覆盖，应该在安装前更换。经过几个月的反复讨论，莎拉同意链条是内部的，而不是外部的同步带。莎拉四次寄出价值 2,800 美元的更换正时链条和相位器的估价后，她的老板艾伦·盖斯勒 (Alan Gessler) 同意支付 600 美元的维修费用。我的客户非常愤怒，同意让我修理卡车，他会考虑如何处理二手发动机公司的卡车。卡车修好了，回到路上运行得很好。我联系了 Sarah Williams，告诉她我的客户已经安顿下来，并希望按照承诺获得 600 美元的退款。莎拉没有回应，但埃琳娜·威尔逊回应了。她表示，她需要联系艾伦以获得退款批准。几天后，她告诉我退款已获批准，我将在 48 小时内收到退款。好吧，那已经是两个多月前的事了，仍然没有退款。埃琳娜想出了世界上所有的借口，但上个月她甚至没有回复电子邮件。我已将电子邮件抄送给艾伦·盖斯勒 (Alan Gessler)、布拉德·沃尔 (Brad Wall) 和瑞安·史密斯 (Ryan Smith)，但仍然没有人回复。幸运的是，我在电子邮件中保存了所有内容，如果需要，我将继续使用其他报销方法。我强烈建议您不要与这家公司做生意。一切都很好，直到出现问题为止，请阅读有相同问题的客户的其他评论。 西湖汽车中心 希斯·费菲尔德 业主
伟大的公司，我最近在本月初从他们那里购买了一台发动机，他们的服务是 A1
Thank you for your kind words! We’re glad to hear you’re satisfied with your engine purchase and our service. Your feedback means a lot to our team, and we look forward to serving you again. Best regards, The Used Engines Team
共 62 条符合条件的评价