# vidaXL 评价与评分 > 来源: OK.one — https://ok.one/review/vidaxl.ro - 域名: vidaxl.ro - 分类: 家居与园艺 - 综合评分: 3.4 / 5 (103 条评价) - 评分分布 5→1 星: 45% / 12% / 9% / 11% / 24% - 所在地: United States - 数据更新: 2026-08-10 vidaXL（vidaxl.ro）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 103 条用户评价，属于家居与园艺分类，口碑一般。24% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 94 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 家具 - Gabriela Abur · 2026-08-06 家具，易于安装，信息清晰，设计精美，材料合适。 > 商家回复 (2026-08-06): Dear Customer, Thank you for your positive review! We are delighted to hear that you are satisfied with the easy installation, clear information, design, and materials of your furniture. We truly appreciate your support. Kind regards, Elyn vidaXL ### ★★★★★ 非常好！！！ - Daniela Cimpeanu · 2026-08-04 > 商家回复 (2026-08-05): Dear Customer, Thank you for your positive review! We're delighted to hear that you had a very good experience. We truly appreciate your support. Kind regards, Elyn vidaXL ### ★★★★★ 可靠的家具 - Roberto J · 2026-07-21 在他们家买了很多家具，质量好，价格公道。我想说的唯一缺点是组装说明可以更详细。 > 商家回复 (2026-07-22): Dear Customer, Thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality and fair pricing of our furniture. We are sorry that the assembly instructions were not detailed enough and would be happy to assist you. Please feel free to contact us at feedback@vidaxl.ro. Kind regards, Elyn vidaXL ### ★★★☆☆ 我的配置有问题... - Eduard Dimitriev · 2026-07-21 我的帐户配置出现问题，一个月后仍未解决 > 商家回复 (2026-07-22): Hello Eduard, Thank you for your review. We are sorry to hear that the issue with your account configuration has still not been resolved after such a long time. We understand how frustrating this situation must be. We have reviewed your case and are working to ensure it receives the necessary attention. We have also contacted you privately to assist further and provide updates. Andreea vidaXL ### ★☆☆☆☆ 包裹递送延迟 - Bogdan Sou · 2026-07-14 包裹递送晚了，这不是我创建订单时提到的时间，我要求vidaxl撤销合同机器人，让他们无论如何都递送它，并且退货费用是产品价值的10倍。我不推荐vidaxl > 商家回复 (2026-07-15): Hello Bogdan, Thank you for your review. We are sorry to hear that you were not fully satisfied with your experience. I have reviewed your order and can confirm that it was delivered on the 6th business day after it was placed. Nevertheless, I understand that the delivery took longer than you expected, and I apologize for the inconvenience caused. I have also contacted you privately to discuss the matter further. EDIT: I am glad I could be of help! Andreea vidaXL ### ★★★★★ 非常好的镜子 - Pătru Viorica · 2026-07-14 非常好的镜子。非常好的服务。我只会根据要求应用背部配件。 > 商家回复 (2026-07-14): Dear Customer, Thank you for your positive feedback. We're delighted to hear that you're happy with the mirrors and our service. We appreciate your suggestion regarding the back accessories, and if you would like to share more about your experience, please contact us at feedback@vidaxl.ro. Kind regards, Elyn vidaXL ### ★★★★★ 到目前为止合作非常好 - OANA M. · 2026-07-09 直接在他们网站上下的订单交付没有任何问题，但是通过ALTEX平台下的订单只是兑现而从未交付，我必须报告情况（仍在等待我的退款），所以我对他们的服务不太满意！ 7 月 13 日更新：非常感谢您的快速回复，我真的很感激（您的客户服务很棒）！我知道由于订单数量可能会出现问题，但是当它发生在你身上时仍然非常令人沮丧（一个月没有任何反应）:) ...关于产品，它们是根据网上提供的图片制作的，坚固且具有组装所需的所有说明，因此为您提供另一颗星！ > 商家回复 (2026-07-13): Hello Oana, Thank you for posting your review. We are sorry for the inconvenience you experienced. I have reviewed the situation and already contacted the Altex platform regarding your refund. I am pleased that we were able to identify the issue and resolve the blockage so quickly. The refunded amount will be visible in your account as soon as Altex completes the processing on their side. EDIT: Thank you kindly for editing your review. We are happy we could make a positive difference! Looking forward toa great collaboration! Andreea vidaXL ### ★★★☆☆ 交货如期进行 - Dima Andrei Florin · 2026-07-04 交货如期进行。质量很差。产品的价格很好。 > 商家回复 (2026-07-06): Hello Andrei, Thank you for your review. We are pleased to hear that your delivery arrived on schedule. At the same time, we are sorry to learn that the quality of the product did not meet your expectations. We have contacted you privately to gather some additional information and better understand your concerns so we can look into this matter further. EDIT: We are happy we could be of help! Andreea vidaXL ### ★☆☆☆☆ 这次不行！ - Silviu Popescu · 2026-07-03 使用vidaXL我总是有很棒的体验。这次我对产品的质量感到非常失望。锁的两个螺丝太短了，我无法使用它们。他们只是在玻璃上贴了一条垂直的白色胶带，而不是水平放置的铝条。非常失望.. > 商家回复 (2026-07-06): Hello Silviu, Thank you for your feedback. We are sorry to hear that the product did not meet your expectations and that you experienced issues with the screws and the finish of the glass panel. We have reached out to you requesting some additional information so we can investigate this matter further and look into a suitable solution. We look forward to your reply. Andreea vidaXL ### ★★★★★ 产品 - Catalina · 2026-07-03 产品、质量、交期，一切都很完美 > 商家回复 (2026-07-06): Dear Customer, Thank you for your positive review. We are delighted to hear that everything—from the product and quality to the delivery—met your expectations. Thank you for your trust in vidaXL. Kind regards, Elyn vidaXL ### ★★☆☆☆ 交货期长、质量低 - Theo · 2026-06-26 我等了 10 天才收到包裹，而且产品质量低劣。 > 商家回复 (2026-06-29): Hello Theo, Thank you for your feedback. We’re sorry to hear about the longer delivery time and that the product did not meet your expectations in terms of quality. We have already reached out to you privately to review your situation, and we hope our interaction had a positive impact on your experience. Andreea vidaXL ### ★★★★★ 交货快捷 - Vasile Georgian Alin · 2026-06-23 交货快，质量好，价格实惠。 > 商家回复 (2026-06-23): Dear Customer, Thank you for your positive review. We are happy to hear that you are satisfied with the fast delivery, careful packaging, and the good quality for the price. We truly appreciate your feedback and your trust in vidaXL. Kind regards, JC vidaXL ### ★★★★★ 质量好价格好 - Norbert`s Detailing Garage · 2026-06-17 > 商家回复 (2026-06-18): Dear Customer, Thank you very much for your positive feedback. We are glad to hear that you find the product offers good quality for the price. We truly appreciate your support. Kind regards, JC vidaXL ### ★★★★★ 优质的产品，合理的价格 - DanP · 2026-06-11 优质的产品，合理的价格，合理的交货条件。 > 商家回复 (2026-06-12): Dear Customer, Thank you for your positive review. We are pleased to hear that you are satisfied with the quality of our products, our pricing, and the delivery service. Kind regards, Elyn vidaXL ### ★★★★★ 产品质量 - Iulian · 2026-06-06 产品质量、送货服务 > 商家回复 (2026-06-08): Dear Customer, Thank you for your feedback. We are pleased to hear that you are satisfied with the product quality and our delivery service. Your support is greatly appreciated. Kind regards, JC vidaXL ### ★★★★★ 产品很快就到了 - Cory · 2026-05-29 产品很快就到了，质量很好，正是我需要的。我推荐。 > 商家回复 (2026-06-01): Dear Customer, Thank you very much for your positive feedback. We are pleased to hear that your order arrived quickly and that the products met your expectations in terms of quality and needs. We truly appreciate your recommendation. Kind regards, JC vidaXL ### ★★★★★ 易于订购 - Corina · 2026-05-28 订购方便，交货快捷，产品与描述完全一致。只需点击几下，您的工作就完成了。 > 商家回复 (2026-05-28): Dear Customer, Thank you for your positive review. We are pleased to hear that you found the ordering process easy, the delivery fast, and the products exactly as described. Your feedback is greatly appreciated. Kind regards, JC vidaXL ### ★★☆☆☆ 不幸的是退货过程很复杂 - Raluca · 2026-05-28 不幸的是，退货过程非常复杂。如需退货，他们会向您收取每件产品 50 列伊的费用。 最糟糕的是你无法联系他们，他们不回复电子邮件或电话。 这些产品质量中等，我可以说对于这种质量来说有点贵。 总而言之，我不建议从卖家那里购买。 > 商家回复 (2026-05-29): Hello Raluca, Thank you for your feedback. We are sorry to hear about your experience regarding the return process and communication. We have requested additional information via the platform in order to review your case in detail and contact you directly with a suitable solution. EDIT: We are glad we could be of help. Andreea vidaXL ### ★★★★★ 出色的 - VladO · 2026-05-22 优秀的产品！谢谢你！ > 商家回复 (2026-05-25): Dear Customer, Thank you very much for your positive feedback. We are delighted to hear that you are happy with the product. Your satisfaction means a lot to us. Kind regards, JC vidaXL ### ★★★☆☆ 零件太多无法组装 - Ancuta Gabriela Dumitru Gaotă · 2026-05-19 组装起来花了太长时间。 > 商家回复 (2026-05-20): Hello Ancuța, Thank you for sharing your experience. I am really sorry to hear you struggled with the assembly process. This should not be happening. We contacted you directly to find out more and figure out a solution together. Awaiting your reply with many thanks. Andreea vidaXL --- - 全部评价与筛选: https://ok.one/review/vidaxl.ro - JSON 接口: https://ok.one/api/companies/vidaxl.ro - 评分口径与数据来源: https://ok.one/methodology/