# VideoProc Converter AI 评价与评分 > 来源: OK.one — https://ok.one/review/videoproc.com - 域名: videoproc.com - 分类: 电子与科技 - 综合评分: 4.2 / 5 (293 条评价) - 评分分布 5→1 星: 68% / 12% / 3% / 2% / 15% - 所在地: China - 数据更新: 2026-10-25 VideoProc Converter AI（videoproc.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 293 条用户评价，属于电子与科技分类，口碑良好。80% 的评价为 4 星及以上，15% 为 1 星；商家回复了 54% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-25。 ## 最新评价(第 1/15 页) ### ★★★★★ Excellent Customer Service - JG · 2026-10-17 It's rare that you come across a customer service department that is genuiunely interested in solving your problem. Even when the problem is the user. Adam's troubleshooting efforts were simple to follow and made all the difference. VideoProc Converter AI is a extremly useful tool. I'm glad I found it. ### ★★★★★ Not only is the VideoProc Converter… - Javier Torres · 2026-10-16 Not only is the VideoProc Converter program amazing, but the two times I’ve had to contact them, the response was incredibly fast and the solution to my problem was immediate... Perfect! ### ★★★★★ I had a problem with my graphic processor - Jean-Michel Cohen-Namia · 2026-10-15 I had a problem with my graphic processor, and I did not know how to solve it. I've got a very fast answer from the support team and the problem got the right solution. I can resume that by prompt, effective and kind support ! ### ★★★★★ Working program update after failing to download a video file - Leonard Zane · 2026-09-24 I attempted to download a video file that first required a lot of time to review a whole series for possible downloading. Then trying to download the selected file failed. So I emailed the video link to the VideoProc support team, they promptly sent a programming update link that I used, and then downloading the selected file was quick and everything worked fine! ### ★★★★★ Had a problem with downloads not… - Paul44 · 2026-09-20 Had a problem with downloads not working,contacted support team who recommended fresh install from the website installed and was immediately notified a later version is available installed that and now working,the support team was very patient and fixed the problem. ### ★★★★★ Great support - Carlos Gonzalez · 2026-09-16 Great support. Quick and efficient assistance. Five stars!!! ### ★★★★★ The tech team were extremely helpful - Mrs anne Brookfield · 2026-09-04 The tech team were extremely helpful. They wouldn't let my problem go until it was solved. I had a problem with failed analysis and even though my version said it had the latest - apparently it hadn't, so they sent me a link for the latest one. My problem was solved. Well done! ### ★★★★★ Technology changes everyday and you are… - Manuel C Barrón · 2026-08-31 Technology changes everyday and you are on top of it... Besides, you have excellent customer service. ### ★★★★★ Great product and Support - todd reed · 2026-08-29 Excellent for downloading podcasts ### ★★★★★ Great product and great support - leopold zyka · 2026-08-24 Great product and great support! I even got a response over the weekend. ### ★★★★★ VideoProc Converter AI is one of the… - Gerry Fonzi · 2026-08-22 VideoProc Converter AI is one of the most powerful (if not, the most powerful) video enhacer & processor I've known and used since a very long time, before the Covid pandemic. As a product, it contains many useful tools which I have not yet tried out, due to its enormous versatility and potential. Especially, when some sites change their configuration or the app needs an update, the VideoProc customer service personnel are always enthusiastic to help me on any endeavour I may find. I have not seen this level of professionalism in any other app website. I only have to offer my warmest and deepest thanks to everyone at VideoProc, being you all the solution we users have been looking for in a long time. Blessedness to everyone and keep up the extraordinary work!! ### ★★★★★ This company has uber fast support - Jon Shimamoto · 2026-08-20 This company has uber fast support, if i report a problem, they will usually fix it in 24 hours although there has been times it takes a bit longer. The product works as claimed, Best app purchase in a while. ### ★★★★★ Excellent product support - Eugene · 2026-08-20 Excellent product and technical support when needed. Highly recommended by a long term user. ### ★★★★★ Very good support for Videoproc - Rien · 2026-08-19 I use Videoproc for quite some time and especially the support is outstanding. When I send an e-mail for issues in the software the response of the supportteam is fast and to the point. When there is more information needed the supportteam gives detailed tips how to act. In most cases the communication with the supportteam is pleasant en accurate. Problems will be solved in no time, so that's what anyone wants from a supportive team. ### ★★★★★ First Rate App. - English Language? · 2026-08-19 First rate app, second to none, and an excellent and very helpful tech team! ### ★★★★★ Have the correct hardware this program works - Gene · 2026-07-10 I am floored by the results of this product. It is what I have been waiting for so long. i use this to upscale from bluray 1080p to 4k. I am also mad now I see how the industry has been ripping off the consumer. I have amassed a 4k collection of over 200 4k titles and was never satisfied with the image quality. After investing just a couple of dollars in this program I am amazed. I have taken cheap bluray disk 1080p and converted them to 4k with this program and they look 3x better than my 4k original disk. All the money I have invested in 4k disk and 95% of them just look average. The only exception is a few 4k disk, mostly nature disk with great images with no up conversion. The three bluray disk I have converted from 1080p took (3 hours each) My settings MKV,HEVC,ACC and High Quality are the best looking 4k disk in my collection. It proves what I always suspected the industry has been and is still ripping us off with these poor quality, noisy, grainy 4k disk. Get the right PC hardware and create your own 4k disk from 1080p bluray. I do not know if I should be happy or mad! After all the money I have spent on 4k disk. Excellent results on my system. From what I can tell this program needs better than average hardware to properly upscale video to 4k. My hardware OS Name Microsoft Windows 11 Pro Version 10.0.26200 Build 26200 System Model X570S AORUS MASTER (MB) System Type x64-based PC Processor AMD Ryzen 9 5900X 12-Core Processor, 4600 Mhz(OC), 12 Core(s), 24 Logical Processor(s) Installed Physical Memory (RAM)64.0 GB Video Card Aorus RTX 4090 ### ★★★★★ Good response from a trouble ticket - BobB · 2026-07-08 In attempting to backup a DVD, VideoProc consistently hung, eventually giving an error and suggesting filing a report with them. I did so. Within 24 hours, got a response. I provided some more details and they pointed me to a 'safe mode' that fixed the problem. Kudos! ### ★★★★★ Great Soft and Support - Gerard Lentz · 2026-06-29 Using Videoproc since 2020 mainly for trimming and converting videos. Nice and fast, a lot of options. Today I needed support, which is fast and very helpful. problem solved in minutes ### ★★★★★ Fast and perfect service and I… - William Rice · 2026-06-19 Fast and perfect service and I appreciate the individual who helped ### ★★★★★ Minor problem - Wally Argus · 2026-06-18 I had a minor problem getting the program to do what I wanted. Support gave valuable suggestions which worked perfectly. --- - 全部评价与筛选: https://ok.one/review/videoproc.com - JSON 接口: https://ok.one/api/companies/videoproc.com - 评分口径与数据来源: https://ok.one/methodology/