# VIPCars.com 评价与评分

> 来源: OK.one — https://ok.one/review/vipcars.com

- 域名: vipcars.com
- 分类: 车辆与交通
- 综合评分: 4.6 / 5 (222 条评价)
- 评分分布 5→1 星: 77% / 14% / 4% / 0% / 5%
- 所在地: United States · London
- 数据更新: 2026-08-10

VIPCars.com（vipcars.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 222 条用户评价，属于车辆与交通分类，口碑优秀。好评高度一致，91% 的评价为 4 星及以上；商家回复了 75% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/12 页)

### ★★★★★ 预订很容易
- Gregg S Schulz · 2026-08-07 · 已验证

预订很方便，价格也很棒

> 商家回复 (2026-08-07): Dear Gregg S Schulz,

Thank you for your fantastic feedback! We're delighted to hear you found the booking process easy and our pricing great. We appreciate you choosing VIPCars and look forward to serving you again.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 我在预订时弄错了电子邮件，然后…
- Kent Henderson · 2026-08-07

我在预订时弄错了电子邮件，找不到确认信息，只有信用卡对帐单。他们在午夜通过现场代理找到了我的预订。我非常感激

> 商家回复 (2026-08-07): Dear Kent Henderson,

Thank you for sharing your wonderful feedback! We're so pleased our live agent was able to assist you efficiently with your booking confirmation, even at midnight. It’s rewarding to know we could help you seamlessly.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 马蒂亚斯
- cassie jones · 2026-08-07 · 已验证

马蒂亚斯帮助我解决了一些有关保险的问题，合作非常愉快。他把一切都处理得井然有序，彬彬有礼。非常感谢！

> 商家回复 (2026-08-07): Dear Cassie Jones,

Thank you for your wonderful feedback! We're delighted to hear that Matias provided you with such a helpful and pleasant experience regarding your insurance questions. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 轻松预订
- Donna Clarke · 2026-08-07 · 已验证

> 商家回复 (2026-08-07): Dear Donna Clarke,

Thank you for your kind words! We're delighted to know you had a positive experience with our booking process. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 预订体验
- Alan Wong · 2026-08-07 · 已验证

预订快捷方便

> 商家回复 (2026-08-07): Dear Alan Wong,

Thank you for your fantastic feedback! We are thrilled to know you found the booking process so convenient with VIPCars. We appreciate you choosing us and hope to assist you again soon.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 简单快捷
- Roland Cupi · 2026-08-07 · 已验证

> 商家回复 (2026-08-07): Dear Roland Cupi,

Thank you so much for your wonderful feedback! We're thrilled to know you had such a positive experience with VIPCars. We appreciate you choosing us.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 轻松的预订体验。
- Gareth Bishop · 2026-08-07 · 已验证

> 商家回复 (2026-08-07): Dear Gareth Bishop,

Thank you for your positive feedback! We're delighted to know you found our booking process straightforward and pleasant. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 流程简单
- Ali Kittaneh · 2026-08-07 · 已验证

### ★★★★★ 非常快速和简单
- Tom Worrall · 2026-08-07 · 已验证

### ★☆☆☆☆ 租车不满意
- Philip · 2026-08-07

安排7月25日租车从佛罗伦萨接机，8月2日返回比萨乘飞机回家。从佛罗伦萨取车后，我们被告知我们无法再将车还回比萨，因为我们认为我们已经预订了。原因很模糊，租车公司的员工不确定是否是因为他们在比萨的办公室现在已经关闭。这不是一个好的开始。在相当不便的情况下，我们于 8 月 2 日将车返回佛罗伦萨。归还时已加满一箱汽油。车辆经租车公司检查确认无问题，押金7天内返还。同一天，我的信用卡被扣除了不到 400 英镑，没有任何原因、解释或明显的正当理由。我已向 VIP Cars 提出索赔，但尚未收到退款或对所发生情况的令人满意的解释。该公司表示，他们正在等待汽车供应商的回应。不幸的是，到目前为止，我使用这家汽车租赁公司的经历并不是特别令人满意。

### ★★★☆☆ 又快又简单
- Reja · 2026-08-07 · 已验证

快速取车流程

### ★★★☆☆ 贵宾专车服务
- Ricardo Mesquita · 2026-08-06

通过Vipcars租的车还可以，价格也不错，但是我在greenmotion租赁方面遇到的问题是个问题，我不会从Vipcars租，当然也不会从greenmotion租。我向 VIP 汽车报告了我遇到的问题，但他们从未给出解决方案。服务水平不好，甚至不好。我有额外的费用，但从未得到支持。客户服务提供的支持起步良好，但从未取得进展。他们不提供答案。

> 商家回复 (2026-08-07): Dear Ricardo Mesquita,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for the experience you had and regret the inconvenience caused. Your feedback is extremely valuable to us and has been noted as we continue to improve our services and overall customer experience.

Thank you for your patience and understanding.

Best Regards,

Namrita
Customer Experience Manager, VIPCars.com

### ★★★★★ 一切都解决了
- Irena · 2026-08-06

一切都解决了；与客户服务代理的一次非常好的体验。

> 商家回复 (2026-08-06): Dear Irena,

Thank you so much for your positive feedback! We are delighted to hear everything was resolved to your satisfaction and that you had such a good experience with our team.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 是完美的汽车
- Yusuf Ortanca · 2026-08-06

> 商家回复 (2026-08-06): Dear Yusuf Ortanca,

Thank you so much for your positive feedback! We are delighted to hear you had such a perfect experience. We truly appreciate you choosing VIPCars and look forward to serving you again.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 很好的体验
- Srinivas Karthik Muddu · 2026-08-06 · 已验证

> 商家回复 (2026-08-06): Dear Srinivas Karthik Muddu,

Thank you for your positive feedback! We are delighted to hear you had a good experience with our service. We appreciate your words and look forward to assisting you again.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 超级容易预订，而且竞争非常激烈……
- Vin · 2026-08-06 · 已验证

超级容易预订且价格极具竞争力

> 商家回复 (2026-08-06): Dear Vin,

Thank you for your kind words! We're delighted you found our booking process easy and our rates competitive.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★☆☆☆☆ 非常糟糕的经历
- José Coimbra · 2026-08-06

在经历了一次不太愉快的经历之后——因为他们试图给我们一辆只有两个可打开的前窗的汽车，其中一个前窗坏了——他们给我们换了一辆状况更好的汽车，尽管最初声称他们没有另一辆车可用。租赁结束时，他们给出的退还 2,500 欧元押金的期限为三到四个星期，但不保证实际能满足四个星期的期限。我指的是预订 G92383109

> 商家回复 (2026-08-07): Dear José Coimbra,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for the experience you had and regret the inconvenience caused. Please be assured that our team has already reached out to you regarding the matter . Your feedback is extremely important to us and has been noted as we continue to improve our services and overall customer experience.

Thank you for your patience and understanding.

Best Regards,

Namrita
Customer Experience Manager, VIPCars.com

### ★★★★★ 快速轻松的预订
- Italy car renter · 2026-08-06 · 已验证

> 商家回复 (2026-08-06): Dear Italy Car Renter,

Thank you so much for your kind feedback! We're delighted to hear you had such a smooth and effortless booking experience. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 容易对付
- Jane · 2026-08-06 · 已验证

> 商家回复 (2026-08-06): Dear Jane,

Thank you for your kind feedback! We're delighted to hear you had such a positive experience with us. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

### ★★★★★ 轻松预订
- Manny Canada · 2026-08-06 · 已验证

轻松预订。价格很合理。

> 商家回复 (2026-08-06): Dear Manny Canada,

Thank you for your kind feedback regarding your recent experience. We are delighted to hear you found our service convenient and our pricing satisfactory. We appreciate you choosing VIPCars.

Best Regards,
Namrita
Customer Experience Manager – VIPCars

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