我在提交申请时被扣除了 7542.70 卢比。我多次要求立即取消并全额退还从我的签证申请卡中扣除的 7,542.70 卢比。我被要求分享我的卡详细信息,在我提交申请的那一刻,我的申请金额被扣除。作为印度护照持有者,斯里兰卡电子旅行授权 (ETA) 在官方政府门户网站上完全免费。你们的平台没有透明地表明在处理付款之前,它对零成本政府服务收取巨额加价。如果这笔退款未在 24 小时内处理,我将立即向我的银行提出异议,作为
VisaSyst 回复2026-08-04Hello,
We’re sorry to hear that you had concerns about the service, and we appreciate you taking the time to share your feedback. At VisaSyst, we are committed to providing a secure and professional experience for all users managing their visa applications with confidence.
Our platform is designed to simplify the process, offering a range of services, including personalized guidance, a step-by-step application assistant, expert document review, status tracking, and ongoing customer support. We are not a government entity, but a private service that helps ensure accuracy, completeness, and peace of mind throughout the application process.
If you have any questions or would like us to review your case, we encourage you to reach out to us at [email protected]. We are here to help and clarify anything you may need.
Sincerely,
VisaSyst Team