之后我还没有收到包裹
差不多两周后我还没有收到包裹。我有 2 个追踪号码，但都不起作用。我没有从那些似乎不理解或可能不关心情况的人那里得到太多帮助。我需要维生素 D，所以现在我只会从其他地方订购，因为我不知道是否或何时会收到我的订单。快两周了没有更新
Viva Naturals 回复2019-10-30
Hi Samira, Thanks so much for your review! I am so sorry for this experience. There was a delay with your order but, unfortunately, when it's in the hands of the courier we can only do our best to contact them to see why there is a delay. We tried everything we could to speed up this process and again, we sincerely apologize. You have been provided with a complete refund for your order and I hope you can give us another chance in the future! Please feel free to contact us at [email protected] if there's anything else we may assist with. :) Viva Naturals Customer Care
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