Walk-In Lab

Sabrina美国 · 写过 9 条评价 · 体验于 2025-12-04 · 发表于 2025-12-19

我与……的整个体验

我与这家公司打交道的整个体验都非常棒，从在线下单实验室检测，到完成所有检测，再到收到结果，整个过程都很顺利。

不再好了。不会为他们推荐广告背书。

I originally gave Walk In Lab a 5-star review based on their excellent sign-up process and seamless testing experience back in December 2025. However, I am reducing my overall evaluation to 3-stars because, while the testing/results process is good, they do not stand behind their referral advertising on their website, and they do not allow you to easily close your account online. Since I had a good prior experience, I wanted to recommend them to a friend in need of testing. I noticed a sidebar on their mobile website that said "Refer a Friend". When you click on it, it says 20% off for the friend and 100 points for me. When I clicked, it said I had to first log in to my account, but I was already logged in so it just took me back to where I was. There was no obvious way to make it work and my friend needed to order her tests and couldn't wait, so I told her to just create an account for now and add the tests to her cart and that I would email Walk in Lab for the referral code. But, Walk in Lab does not respond to emails but rather sends an automated email to call them. When you call them, instead of simply acknowledging the website error and giving my friend a one-time 20% referral code, they told me that she needed to re-create a new account using a different email address and that I would first need to join their rewards program to get the referral link; and then she would have to open her account from that link. None of this was stated on the sidebar. If it were, I would have done that. Now, they want me/her to jump through all these extra loops because of their misleading website. As they say in business, "If you don't take care of the customer, somebody else will." So, I googled their competitors and discovered Ulta Lab Tests, so I had my friend order her battery of tests there instead. If she has a good experience there then I, too, will follow her. I therefore emailed Walk in Lab to close my account since I won't be using them again, but there is no way to close an account online. Again, you get the automated response to call them. So, basically, they make it super easy to join and pay them, but very difficult should an error arise or you want to close your account. I no longer recommend Walk in Lab.

服务太棒了

服务太棒了。流程很顺畅。我第一次做，感觉超好。这是第二次了，期待一样的体验。

Walk-in Lab网站很易用……

Walk-in Lab 网站好用，导航也清晰。唯一的小毛病是预约附近门店的时候。我之前在 Walk-in Labs 买过检测项目，要是能把我的联系方式和偏好存下来，让检测地点自动填好我的信息，就省事多了。这也是这次体验没能打"满分"的唯一原因。

患者自主权

你想选什么检查就选什么，不用经过你的医生和医保（而且通常比走那条路便宜多了）。结果出来后只有你能看到，你可以先研究一下结果，做出明智的决定，然后再跟你的医生分享。

选择方便，预约简单

Pia Andersson美国 · 写过 1 条评价 · 体验于 2025-12-05 · 发表于 2025-12-06

体验很棒——非常简单……

体验很棒——非常简单方便——我喜欢每半年来这里做一次抽血检查。

自测需求的好网站

网站运行得很好。过往检查的历史记录让以后下单更方便。我去的那家Lab Corp门店效率很高。客服随时在线，帮我解决过至少两次下单问题。

会再次使用这家实验室。

实验室离我家近。停车方便。短信和签到都很快。两分钟就进候诊室了。设施干净。员工效率高。

几次交易后的体验……

和Walkinlab打交道几次下来，体验非常出色。在线流程很简单。

下单方便，能快速拿到检测单。

下单方便，检查单下得也快。

Laurie美国 · 写过 1 条评价 · 体验于 2025-11-03 · 发表于 2025-11-21

订购自己血液检测的唯一方式！

想自己下单抽血检查就靠这个了！超方便，比通过医生办公室便宜多了。

Johnny Li美国 · 写过 1 条评价 · 体验于 2025-11-04 · 发表于 2025-11-15

回复很快

响应快。非常满意。

抽血过程轻松舒适…

抽血过程轻松舒适，体验超棒！不用排队，技师友好又专业。十分钟搞定。

当时挺紧张的，因为这是…

刚开始有点紧张，毕竟是第一次用这种方式。不过既然试过一次，以后抽血肯定还这么办。

比实验室收费便宜

交易很顺利，不用等就能看医生。我以前用过Walk-In-Lab，打算继续用。我的抽血订单几乎马上就好了。 奇怪的是，通过Walk-In-Lab做检查比LabCorp官网还便宜，同样的项目。

按您的要求进行健康检测

如果你想监测健康状况，但保险不报销或者医生不开单，你可以自己申请检测，结果直接寄给你。

流程非常简单顺畅！

Jerzy Tyszkowski美国 · 写过 2 条评价 · 体验于 2025-10-01 · 发表于 2025-11-04

为什么礼品卡不能享受10%的新客折扣

我给朋友买了两张礼品卡，每张超过400美元，被告知开户时可以享受10%折扣。但他们后来告诉我，联系你们之后这个折扣就没有了。

Ben Mobley美国 · 写过 1 条评价 · 体验于 2025-10-27 · 发表于 2025-11-03

我是偶然发现Walk-In-Lab的

很高兴我这么做了。我没有保险，联系了LabCorp做血液检查，他们报价836美元。同样的检查，Walk-In-Labs报价385美元（还有一些在线折扣）。Walk-In-Lab最终还是把检测外包给LabCorp和Quest Diagnostics（我的是后者）。所以我预约了LabCorp。我收到了邮件，里面有特殊指示（我需要禁食）、实验室订单和预约信息。他们让我带上实验室订单，但LabCorp不需要，因为我已经在这个系统里了。我想签到时他们只问了怎么付款？我选择的是通过第三方付款。整个过程很简单。