# WebHostSG 评价与评分 > 来源: OK.one — https://ok.one/review/webhostsg.net - 域名: webhostsg.net - 分类: 电子与科技 - 综合评分: 4.6 / 5 (39 条评价) - 评分分布 5→1 星: 74% / 21% / 0% / 3% / 3% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 WebHostSG（webhostsg.net）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 39 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/2 页) ### ★☆☆☆☆ Disgraceful Service for Singapore - Rene · 2026-07-30 1. Extremely poor service and possibly the worst in Singapore. A few months ago the forwarding on my domain was down causing me to lose important mail. It has been down for months and it took them ages to resolve. The end solution was to forward to a different address as they were unable to figure out why their system was faulty. No apology.. Only excuses.( The original forward address is hosted by them). I pay for two email services both of which were not working. Nothing is free other than forwarding with is part of the domain package. The two paid acounts have not worked since Feb. 2. Domain was up for renewal. Auto Renew was turned on. Tried to pay the $49 fee and CC was not an option. Messaged them and was sent a new invoice with an additional $10. This should have auto renewed or the normal price honored. These guys used to be good a 5-6 years ago when I first signed up with them. Now I would recommend totally avoiding them. To Clarify: Both my accounts hosted stopped receiving email 12th Feb and they were contacted via email with no response received. I assumed at some point things were fixed but realised in June when I had to access some airline accounts that the issue was ongoing. Again no apology or explanation and they dragged it on fr over a week. As for the domain renewal, it was not about the 10 bucks, but the fact that when I first logged in it showed the corrent amount but after I requested to pay by credit card, the price was increased. Shortly after I paid the amount they requested, they shut all my accounts. Why take my money for the Domain renewal and shut my accounts 10 minutes later? Seems very dishonest ? If you have an issue with a customer complaining about disruption or a charge (which is your duty to explain to a customer and not tell them they should be aware) ..why take their money and shut their accounts minutes after? Is this how a legit business is run? Further my domain is on auto renew and I do this with other host. It renews automatically on the specific date. This was not and the response was they did not keep my card data. Why have auto renew when you do not keep data that lets you auto renew? Again.. this is not about 10 bucks but a matter of principle and extremly dishonest and poor service which is quite surprising for a Singapore based company. > 商家回复 (2026-07-30): We appreciate that this experience was frustrating for you, and we'd like to clarify the circumstances for the benefit of other readers. You have been our customer for approximately five years, and the issue that led to this review relates to your domain renewal. We sent three renewal reminders on 7 July 2026, 21 July 2026, and again on the domain's expiry date, 29 July 2026. Although you expected the domain to renew automatically, no valid payment method was saved in your account, so the renewal could not be processed. The domain was renewed on 30 July 2026, one day after its expiry, which incurred a standard $10 Grace Period restoration fee. Grace Period and Redemption Period fees are standard industry practices imposed once a domain has expired and requires restoration. Regarding the email forwarding issue, our records show that your support ticket was opened on 12 June 2026, and we responded on the same day. We then received your follow-up on 8 July 2026, and the issue was resolved on 11 July 2026. While your review states that the problem had existed for months, it was only brought to our attention when the support ticket was submitted, and we worked to resolve it promptly once notified. Our email forwarding service is provided at no additional cost with eligible domain registrations and is offered on a best-effort basis. As such, it is not covered by a Service Level Agreement. These terms, along with our domain renewal policies, have been in place since before your account was created. We understand that the additional $10 fee was disappointing. However, it was incurred because the domain was renewed after its expiry date rather than before it. We remain committed to providing timely support and transparent policies, and we're always happy to assist customers in avoiding these situations in the future. ### ★★★★☆ The experience with WebHostSG has been… - Ian Morris · 2021-11-23 · 已验证 The experience with WebHostSG has been great. Perhaps additional incentives or rewards to regular customers who be rewarding. > 商家回复 (2021-11-23): Hi, thank you for the kind review. We really appreciate your loyalty to our service. We are working on a loyalty program for customers and we hope to implement it by the first half of 2022. ### ★★★★★ I have been using WebHostSG for the 2nd… - freyaluv · 2021-06-09 · 已验证 I have been using WebHostSG for the 2nd year now! WebHostSG has went above and beyond to solve issues really timely and quickly~! I really appreciate this. The service is excellent, trustworthy and the customer service is swift and responsive. Highly recommended! > 商家回复 (2021-06-21): Thank you so much for the review! Highly appreciated! ### ★★★★★ Good & fast response from the folks - Alvin Liu · 2021-04-24 · 已验证 Good & fast response from the folks. Technical help resolves the issues quickly > 商家回复 (2021-06-09): Thank you! Affordable Fast and Secure has been our company motto. ### ★★☆☆☆ No proper directions on registration of… - customer · 2021-04-22 · 已验证 No proper directions on registration of email account, abit complicated to use. for new user who may not be IT savy. > 商家回复 (2021-04-22): Hi, we're sorry that you find it complicated. Our staff did chat with you and guide you and had your email accounts up and running within 30 min of your purchase. We also have help articles and video tutorials online ### ★★★★★ Very Fast response - Edwald Neo · 2021-04-22 · 已验证 Very Fast response. Thanks > 商家回复 (2021-06-09): Thank you for the review! ### ★★★★★ Exceeded Expectations - Vernon Lim · 2021-03-03 · 已验证 Easy to use, cost-effective and competitive pricing, and online support is just fantastic! Great job guys! > 商家回复 (2021-04-15): Thanks for the review. ### ★★★★☆ Aftersale service is excellent - Kumar · 2021-01-10 · 已验证 Aftersale service is excellent. Some of the workflows need attention. > 商家回复 (2021-04-15): Thank you for your honest review. We are always working to improve. ### ★★★★★ very good service! - Kevin · 2020-11-05 · 已验证 ### ★★★★★ Excellent service - Alfred · 2020-10-19 · 已验证 Excellent service. They were patient in answering all my queries with clear explanation that had helped me made an informed decision to take up their email hosting. The emails were migrated smoothly. Thank you. > 商家回复 (2020-10-20): Thank you for the feedback. ### ★★★★★ good - customer · 2020-10-13 · 已验证 good webhoster > 商家回复 (2020-10-20): Thank you for the feedback. ### ★★★★★ Very helpful post sales support… - Kelvin Lim · 2020-10-06 · 已验证 Very helpful post sales support compared to my previous host. > 商家回复 (2020-10-20): Thank you. ### ★★★★★ very responsive and helpful - SHIRLEY CHONG · 2020-09-21 · 已验证 very responsive and helpful. Excellent technical service team. > 商家回复 (2020-10-20): Thank you for the review. ### ★★★★★ Extra Mile Help - Ian Morris · 2020-09-14 · 已验证 I am a novice with many IT matters so I had initial issues navigating my way with some new stuff, but the tech support was excellent when I approached, and even when the extra mile to assist me, going beyond just telling me what to do. Good show! > 商家回复 (2020-10-20): Thank you ### ★★★★★ Fantastic service support and turn… - Adrian (Singapore) · 2020-08-04 · 已验证 Fantastic service support and turn around time! > 商家回复 (2020-10-20): Thank you for the feedback. ### ★★★★★ Professional - Fred · 2020-08-04 · 已验证 Professional, responsive and tech helpful > 商家回复 (2020-10-20): Thank you for the review. ### ★★★★★ Fast and efficiency replies. - Kelvin Tan · 2020-07-01 · 已验证 Fast and efficiency replies.. initially was not pleased that I could'nt get through their phone line. However, the ticket side has more than sufficiently made up for the response as they are professional and good. > 商家回复 (2020-10-20): Thank you for the review. ### ★★★★★ Excellent support despite a small purchase - Keith Chern from Alignite Solutions · 2020-06-13 · 已验证 Excellent service from WebHostSG despite that my purchase was for a small item. However, I would recommend my clients to use them in the future, hope that would encourage and support them to continue their good work. Affordable and value for money. Thank! > 商家回复 (2020-10-20): Thank you for the feedback. ### ★★★★★ Getting the SSL cert was painless and… - customer · 2020-06-03 · 已验证 Getting the SSL cert was painless and straight forward. Response was also timely. It worked first time so really pleased. > 商家回复 (2020-10-20): Thank you for the review. ### ★★★★☆ Fast response - Mike, Aye Lwin Oo · 2020-05-31 · 已验证 Fast response, understand user requests and friendly. > 商家回复 (2020-10-20): Thank you for the review. --- - 全部评价与筛选: https://ok.one/review/webhostsg.net - JSON 接口: https://ok.one/api/companies/webhostsg.net - 评分口径与数据来源: https://ok.one/methodology/