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旅游度假

Whimstay

70 条评价

4.570 条评价
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关于 Whimstay

数据更新
网站
whimstay.com
分类
旅游度假
所在地
United States · Wilmington, DE
状态
待认证
近 12 个月
70 条评价
差评回复率
86%(6/7 条)
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Whimstay靠谱吗?

Whimstay(whimstay.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 70 条用户评价,属于旅游度假分类,口碑优秀。88% 的评价为 4 星及以上,9% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Cynthia Burrows · 写过 2 条评价 · 已认证 · 体验于 2026-03-10 ·

位置很棒

位置很棒。位于剧院区中心,距 MOMA 几个街区。附近有很多餐馆和冰淇淋店。有我们需要的一切,有两间卧室,设备齐全的厨房。

Whimstay 回复2026-03-19

Sounds like the perfect setup! Glad you found a great spot in the middle of it all. Thanks for booking with Whimstay!

G
Gary Blake · 写过 1 条评价 · 已认证 · 体验于 2026-03-09 ·

通过 Whimstay 预订...

在 Whimstay 预订房间的过程非常简单。 沟通非常顺利,从我入住到退房的整个过程都很顺利。 我预订的空间维护得很好,可以在不在会议期间安静地工作。 我将通过 Whimstay 预订下一次旅行

Whimstay 回复2026-03-19

Glad we could help you find a quiet spot to get some work done between convention time! Thanks for booking with us!

K
Kaysha · 写过 1 条评价 · 已认证 · 体验于 2026-03-04 ·

我在 Whimstay 的经历是……

我在 Whimstay 的经历非常棒。网站、查找预订以及您的住宿信息都很容易浏览。客户服务非常好相处,与房东的沟通也很容易。价格无疑是无与伦比的。我很高兴我在他们的网站上总结了。我会再次使用它们。

Whimstay 回复2026-03-19

So glad everything fit what you needed! Thanks for giving us a try and we'll be here when you're ready for the next trip.

J
Jose Santiago · 写过 1 条评价 · 已认证 · 体验于 2026-02-21 ·

便于使用

易于使用,并且提供优质的客户服务。这是我第一次租用度假公寓,他们让这个过程非常顺利。超级用户友好,如果你愿意的话,他们甚至有分期付款的方法。 10/10 肯定会推荐。

Whimstay 回复2026-03-19

So glad your first vacation rental experience went smoothly and the payment options fit what you needed! Thanks for the recommendation and we'd love to help you book again!

T
Travis Burton · 写过 1 条评价 · 体验于 2026-02-03 ·

避免突发奇想

避免突发奇想——极其令人担忧的体验 根据我的经验,Whimstay 以一种让人感觉具有欺骗性和不可接受的方式处理我的取消预订。 他们的支持团队告诉我我的预订将被取消。我通过电子邮件多次跟进确认此事,但没有收到确认,后来发现实际上没有任何内容被取消。我最终被迫自己取消预订。 尽管如此,Whimstay 仍继续扣留我的钱,没有退款,并试图保留服务费,即使他们所代表的服务从未执行过。此时,我的资金实际上被扣为人质,而我却被反复告知“确认”应该已经完成​​的行动。 我已经等了好几天了,没有退款,没有解决方案,支持人员的解释也相互矛盾。缺乏问责制和责任转移令人震惊。我现在被迫通过我的信用卡公司对这笔费用提出异议。 我强烈建议避免“奇想”。如果出现问题,请准备好争取拿回自己的钱。 我仍然没有收到退款,我的行程也没有被取消。我可能会提起诉讼。

Whimstay 回复2026-02-06

Hi Travis, thank you for sharing your feedback. We understand this was a frustrating experience, and we want to provide some clarity. The communication and follow-ups you're referencing were with your host directly, not Whimstay. We were not contact by you or the host until you reached out to us on February 2. We responded immediately, processed your cancellation, and offered you resolution options right away. We're sorry your host didn't loop us in sooner, as we could have resolved this much faster. We think it's important for guests to know detail about their booking including any service fees. The host's cancellation policy details for every booking are shown on the listing page, in your booking information in your account, and sent via email. We're always here to help if you have any more questions.

H
Happy Customer · 写过 46 条评价 · 体验于 2026-02-01 ·

到处都是危险信号

整个过程简直就是一场噩梦。对于紧急情况,没有实时援助。这家酒店发生了一件又一件的事情,有这么多危险信号而没有追索权! 该酒店的广告非常具有误导性,我们预订的酒店只是一座大型派对塔,对此我们一无所知。一旦到了这处房产,才发现整个地方都散发着大麻的臭味。你祖母的香水味是用来掩盖它的,但它不能也没有。然后你就会闻到“除臭剂”的强烈化学气味以及强烈的锅味。 业主/经理大多无法联系。到达时,单位敞开着,没有任何解释。阳台的门没有锁,然后男人在早上未经通知就出现在阳台上。顾名思义,就是站在阳台上。 前台“礼宾”服务对 AirB 的租客进行筛选,并要求提供带照片的身份证件,但允许其他 10 个人直接走进去而无需通知自己。 联系不到任何人……哦,我有没有提到大楼里发生了一起谋杀案,但他们在租赁页面上没有提到?有人从街上走开,谋杀了一个孩子,但物业仍然犯着导致孩子被谋杀的同样错误——让街上随机的人乘电梯上去。 当然,还有蟑螂。

Whimstay 回复2026-02-09

We're very sorry to hear about your experience. The issues you described are completely unacceptable, and we understand how stressful this must have been. From speaking with you directly, we do know that the issues you mentioned here (urgent assistance delays, property noise and smell, owner availability, maintenance, front desk, building history) are issues with the host and the property. Each property is independently managed by its host, and we're glad you brought these concerns to our attention so they can be addressed. We have already been in contact with the host about your concerns and will be following up thoroughly. Hosts on our platform are expected to accurately represent their properties and maintain safe, clean accommodations. We'll continue to work with you directly and want to thank you for speaking with us as we work toward a resolution.

B
BERNICE SEYLHOWER · 写过 5 条评价 · 已认证 · 体验于 2026-01-12 ·

WHIMSTAY=5⭐️⭐️⭐️⭐️⭐️

WHIMSTAY 的体验非常棒。轻松预订,优质的客户服务,最重要的是......优惠的价格和很棒的地方。我们在亚利桑那州钱德勒的住宿是一流的。从现在开始,我们肯定会使用 WHIMSTAY,而不是其他度假网站!

Whimstay 回复2026-01-16

This made our day! So glad you had an awesome experience in Chandler. We'll be here whenever you're ready for the next trip!

Y
Yang You · 写过 1 条评价 · 体验于 2025-12-11 ·

我们在小屋里发现了很多优惠……

我们通过 Whimstay 找到了超值优惠的小屋。在我们旅行的那一周,发生了 100 年一遇的洪水,导致停电和山体滑坡,Whimstay 与业主合作,向我们全额退款。很棒的客户服务,将来肯定会再次与他们预订。

Whimstay 回复2026-01-06

Wow, that's quite a situation! We're really glad we could help make things right during such a crazy circumstance. Thanks for understanding and we hope your next trip is much less eventful. Looking forward to finding you a booking again!

J
Jessica O’Brien · 写过 1 条评价 · 已认证 · 体验于 2025-10-22 ·

我们的住宿体验非常棒

我们的住宿体验非常棒! Whimstay 为我们节省了住宿费用,这总是很好的,尤其是在最后一刻。他们也很快解决了我们遇到的任何问题,并很快回答了我们遇到的任何问题。我真的无法充分推荐他们的客户服务。每当我需要最后一刻度假时,我肯定会再次通过他们预订。

E
Emile · 写过 1 条评价 · 体验于 2025-09-13 ·

预订后最后一刻取消行程

我在“whimstay”上预订了最后一分钟的蒙特利尔之旅,但预订后就被取消了。我立即联系了 Whimstay,我必须赞扬泰勒,因为他对我的问题的反馈和处理是 A+。他立即联系我并指导我需要做什么以及如何避免受到惩罚。如果泰勒是一个例子,说明了whimstay员工的主动性和支持性,那么作为一名常旅客,我只会在whimstay上进行预订。

Whimstay 回复2025-09-16

Thank you so much for this! We're thrilled that Tyler was able to help you navigate everything smoothly. We can't wait to help you book your next adventure!