# Whiskery - Independent Online Retailer For Specialty Bottles 评价与评分 > 来源: OK.one — https://ok.one/review/whiskery.com.my - 域名: whiskery.com.my - 分类: 食品、饮料和烟草 - 综合评分: 4.8 / 5 (20 条评价) - 评分分布 5→1 星: 90% / 5% / 0% / 0% / 5% - 所在地: Malaysia · Kuala Lumpur - 数据更新: 2026-10-25 Whiskery - Independent Online Retailer For Specialty Bottles（whiskery.com.my）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 20 条用户评价，属于食品、饮料和烟草分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★★★★★ Stock and Delivery time - George Singam · 2026-09-23 · 已验证 ### ★★★★★ Reputable Seller - Hari Krishan · 2026-06-19 · 已验证 Very helpful and authentic products, fast delivery. Tq ### ★☆☆☆☆ UNRELIABLE, BAIT AND SWITCH, DISHONEST SERVICE - Robert · 2026-05-05 AVOID WISKERY – EXTREMELY UNRELIABLE EXPERIENCE Based on my personal experience, I would not trust Wiskery with your money or your reputation. While they appear to be a local business, they have moved 100% online with no physical address and a disconnected phone number, communicating only via WhatsApp—a setup that I find highly concerning for high-value transactions. My experience was a classic bait-and-switch encounter that nearly jeopardized a high-importance event: The Request: I ordered a limited edition 25yo Arran single malt (3380RM) for a prized auction. I requested guaranteed availability three times, which they confirmed, stating the bottle was in their "warehouse." It was to be the centerpiece of our event. The Sudden Change: One day before pickup, they hit me with a 1,000RM price increase over the advertised price, claiming it was originally listed "below cost." Why would you list on your website below your purchase price??? They then followed up by stating it was "no longer available" and attempted to push a different bottle on me. The Inconsistency: When I expressed my outrage at their non-compliance with repeated GUARANTEES and said I would take my business elsewhere, the bottle magically "became available" again. I find this behavior to be unacceptable and unprofessional. Because of these shifting stories, I lost all confidence in their ability to deliver and was forced to cancel and redo time-sensitive marketing materials (banners, posters, etc.). I personally would not gamble 3,300–4,300RM with an entity that has no physical presence and provides conflicting information about stock. Save your money and your sanity—deal with a transparent, reputable retailer instead. > 商家回复 (2026-07-26): We are sorry to hear that this experience caused frustration, particularly given the importance of the occasion mentioned. However, we would like to clarify several important points for accuracy. At no point was a completed order placed or payment made for this bottle. Throughout our communication, we consistently maintained that the Arran Limited Edition Single Cask 25 Years Old, 1996 Cask No. #892 remained available. The issue arose due to a pricing discrepancy, which was a mistake on our part and had immediately and transparently communicated immediately as soon as it was identified before any purchase was completed. We also did not attempt to “push” the customer toward a different bottle. During the discussion, we simply informed the customer that we also had the Arran 25 Year Old core range bottling available at a lower price point as a possible alternative option, while the limited-edition bottle itself remained available. As an online-focused retailer, we primarily communicate via WhatsApp for efficiency and written order accuracy, which many of our customers prefer. We remain committed to transparency, responsiveness, and responsible service. We understand the disappointment caused by this misunderstanding and respect the customer’s decision. However, we respectfully disagree with the characterisation of our business practices in this review. ### ★★★★★ Fabulous service and great wine… - sueD · 2025-12-14 · 已验证 Fabulous service and great wine selection. ### ★★★★★ Trusted supplier - Kathleen Yap · 2025-09-04 · 已验证 Good service, reasonable prices. Will repeat for sure. ### ★★★★★ Great and honest seller provide great… - Richard · 2025-05-06 · 已验证 Great and honest seller provide great service! Variety of choices too! ### ★★★★★ Friendly - FULTON, COLIN · 2024-12-01 · 已验证 Friendly, responsive service. ### ★★★★★ Always a good experience in service and… - Keith Pereira · 2024-09-14 · 已验证 Always a good experience in service and great selection of liquor/liqueur. I noticed however that the website indicated stock availability for my preferred bottle but when contacted it was not available. Some misaligment? ### ★★★★★ Highly recommend - Judd Labarthe · 2024-07-17 · 已验证 First, great whisky selection, including a number of malts I can't get at home. Second, great personalized service - I was traveling to KL and ordered my stuff to be delivered to my hotel. All fuss-free. Highly recommend. ### ★★★★★ Love their service - Elaine Lim · 2024-05-02 · 已验证 Love their service. Super efficient and their pricing is also very good ### ★★★★★ Great service - Feras · 2024-02-22 · 已验证 Great service - I was on a tight schedule and the team managed to get the beverages to me right on time :) ### ★★★★★ Very friendly and helpful staff - Koh · 2024-01-26 · 已验证 Very friendly and helpful staff. Flexible and great delivery service. But the respond time (during enquiry and payment) can be further improved ### ★★★★★ Fabulous Service - Natalie B · 2023-12-14 · 已验证 From the moment I engaged with Whiskery they were super helpful, insightful and engaging in their knowledge. They WhatsApp me or rang me with answers to any questions I had. They informed me when item was being picked up to when it was delivered. I would totally recommend and this was the first time I used them. Great service. > 商家回复 (2023-12-16): Thank you! <3 ### ★★★★★ Amazing - Alegaintheran Suppiah · 2023-11-02 · 已验证 Delivered on time. Bottles came well packed and good. ### ★★★★★ Excellent customer service - Kenneth Leong · 2022-07-20 · 已验证 Excellent customer service, 5-star packing and delivery. Will continue for next purchase. ### ★★★★★ Excellent Service - Mr. Li Shen Chng · 2022-03-07 · 已验证 Brilliant customer service and support. Definitely will buy more alcohol with this company. Speedy, Efficient service. Highly Recommended. > 商家回复 (2022-03-22): Thank you so much!! ### ★★★★★ great - Eng Beng Seow · 2022-03-04 · 已验证 great in good condition > 商家回复 (2022-03-22): Thank you! ### ★★★★☆ Whiskery Platform - Rajkumar · 2022-01-17 · 已验证 Whiskery has good selection of bottles for one to choose from. However, the ordering platform can be more user friendly especially when comes to checkout and payment using online banking features like FPX instead of QR payment. Thank you > 商家回复 (2022-01-19): Thank you for your feedback. We will try to improve! ### ★★★★★ Great personalised service :) - Jasmin Thum · 2021-11-30 · 已验证 > 商家回复 (2021-12-02): Thank you, Jasmin!! ### ★★★★★ Amazing bespoke spirit offerings - Thea Lea · 2021-11-29 · 已验证 Excellent Service provided, delivery at speed of lightning. would buy again > 商家回复 (2021-12-02): Thank you so much, Thea!! <3 --- - 全部评价与筛选: https://ok.one/review/whiskery.com.my - JSON 接口: https://ok.one/api/companies/whiskery.com.my - 评分口径与数据来源: https://ok.one/methodology/