Hi David,
Thank you for your recent order. I'm sorry we were unable to get your order shipped to you in a timely manner. We are happy to either give you a refund or reship the package to you. Even though Christmas is a busy time for us and FedEx, we strive for excellent customer service and we would like an opportunity to make it right. We look forward to hearing from you.
All the best in the upcoming New Year!
Wild Idea Buffalo
866-658-6137
Hello Cora,
Thank you for your support and sustainable great taste! I'm sorry you are disappointed with one package that was recently sent to you. I can assure you that you received 100% buffalo and not beef. We only harvest and process buffalo and welcome you to visit our complete operation of the ranch and plant anytime.
It's hard to say why one package of ground buffalo was not the same dense dark meat you are used to. It could be the package in question came from an animal that is a bit fattier, or the batch didn't get mixed as well prior to being packaged. Nonetheless, I have made note on your account to send a replacement package with your next order.
Cheers to healthy eating in 2016!
Melissa
S
Shari Evans · 写过 1 条评价 · 已认证 ·
★★★★★
很高兴
服务很好。 在线订购非常简单,产品发货很快,并且与承诺的一样。 我们还没吃过,但看起来不错。 我从另一家公司订购的肉用干冰包装。 我不喜欢处理这个问题,更喜欢 Wild Idea 使用的冰块。 我很满意。
A
Alfred Fyock · 写过 1 条评价 · 已认证 ·
★★★★★
很高兴!!!!
运输比预期的要快。包裹比描述的要好。我会 100% 向我的朋友和家人推荐 Wild Idea Buffalo Co。我会再次订购。
我最近第一次从 Wild Idea Buffalo Co 订购了水牛香肠和肉干。盒子到达得很及时,而且包装得很好。太令人印象深刻了!肉制品装在一个内衬泡沫板的盒子里,里面有冰袋。
我们还没有尝试所有的产品,因为它们是圣诞礼物,但我们确实尝试了一包香肠和一袋肉干。两者都很美味!不太凝灰岩,不太咸,调味完美。