# Wotofo 评价与评分 > 来源: OK.one — https://ok.one/review/wotofo.com - 域名: wotofo.com - 分类: 食品、饮料和烟草 - 综合评分: 1.9 / 5 (20 条评价) - 评分分布 5→1 星: 15% / 5% / 5% / 0% / 75% - 所在地: China · Shenzhen Shi - 数据更新: 2026-10-24 Wotofo（wotofo.com）在 OK.one 的综合评分为 1.9 分（满分 5 分），基于本站收录的 20 条用户评价，属于食品、饮料和烟草分类，口碑较差。75% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Worst online shopping experience ever! - Tijn · 2025-01-30 Worst online shopping experience ever! Seller couldn’t be bothered to send my order with the correctly submitted address, so DHL decided not to ship it. Buyer cannot correct sellers mistake and Wotofo is too lazy to do anything. 100% write-off of $42,= STAY AWAY FROM THIS SHOP!!! ### ★☆☆☆☆ Badly made & no customer service. - Londan · 2024-02-10 I bought a Troll X RTA. The first time I filled it with liquid it leaked the whole contents. I had to use the PTFE tape trick which helps but by the end of the day my mod is still swimming in liquid in the 510 screw connection. No matter what I do it still leaks. Also the rubber gasket around the fill hole ripped within a week. I contacted Wotofo 3 times to ask where I could get another gasket from. All 3 messages were ignored with no reply. As their products are badly machined so they leak and absolutely no customer service to my 3 requests for assistance I can't give them more 1 star. ### ★☆☆☆☆ I spend about 120 dollars every two… - Muli Gamer · 2023-09-25 I spend about 120 dollars every two weeks on these vapes, and last week i purchase 5 vapes and 3 of them where perfectly find the other two was completely didnt not work and the other leeking vap juice after 2 days of using it personally i quite mad consedering how much they costed me and how much i spend on your products ### ★☆☆☆☆ Bad return policy - Kyle Biddle · 2023-07-12 Computer support refused a simple return of an item I ended up not needing. I ordered their vape case, saw that it was way to big for what I needed it for and they refused to return it despite it being completely unused they said they can't resell it. ### ★★★★★ This company mostly has a lot of mostly… - Joe Miller · 2023-07-01 This company mostly has a lot of mostly bad reviews alot of angry customers well I think something is up with that somebody trying to hurt the company so here's my experience I ordered my product then read the reviews witch had me concerned so anyway I ordered Thursday June 29th and gave them the benefit of don't cause the postal service has alot of issues so going buy the reviews I didn't expect to see my product for a while especially around the 4th of july and low and behold I got an email from them with usps delivery tracking info saying I would receive my package buy 9pm Saturday the 1st and I had things to do witch meant I had to hang around a wait for the delivery cause I live on a street we're. Y package would be stolen on a hot minute so I prepared to wait watching usps tracking witch the truck didn't move for an hour so my mail man comes 1030 every day so gauss what he delivered my package and my product was not damaged and I don't need to speak on there product it speaks for itself so to wrap this up wotofo gets a 10 plus from me and I will be doing more business with them and buy the way the message they sent was there concerns on me getting my product in time they wanted to know right away if it was not delivered that day way to go wotofo thanks. ### ★☆☆☆☆ Wotofo horrible customer service - bass hed-pe · 2023-04-08 I bought the Wotofo profile X rta. It came in the package with broken glass. I used the form on their website to make a claim, and after 3 months, I still have not heard back from them. I sent a second request and after a month, still haven't heard anything back. Love their product, but their customer service, or lack thereof is horrible. ### ★★★★★ Great so far - Stephanie Burayi · 2022-08-18 I placed an order with this company and they shipped it out the next day so far things have been great with them I'll update once it comes in. If you read further on the website under I believe FAQ it says that if ordering in the US they will send your order through the warehouse in Cali but if it isn't in stock there than they will have to ship it from overseas where the main company is. UPDATE: Received my package today and it was perfect and eve arrived early. Thanks Wotofo for the quick shipping and for the great products!! ### ★★★★☆ experience wasnt bad - Shane K · 2022-07-01 experience wasnt bad, got everything I ordered just took about 25 days from when I placed the order, and they took a long time to respond to my email so it was worrying but all ended up good.. ### ★☆☆☆☆ Constant Bank Issues - Hugh jass · 2021-09-01 Why have a Webshop if all you do is not honor credit card orders? Maybe that's why most stores have problems stocking up on your products. ### ★☆☆☆☆ Wotofo website is one big joke not a legit shop - Adrian Żaczek · 2021-06-28 Ordered a maura pro kit everything was ok to peyment there issue start. On last page there was no payment button and my order have status "pending" and dnt know what next. Sending a message via "contact us" dont bring ny relust no replay. Dont know what they do but this is joke not a big vape brand. I'm stuck at point that dont know if they charge me or not ! ### ★☆☆☆☆ Wotofo.com Are Legit Scammers - Midhat Amireh · 2021-03-05 hi...i did order SMRT PNP POD with some other stuff from the 9 days ago First...the total charge on ther website are 98.75$...but on my credit card they took 102.50$ Second...i got massage from them on the first hour that my address is wrong...by the way i did order more than 100 times online on the same address Third...after all my messages in 9 days i send last message requesting a full refund also i did not seen or hear anything from them if any one can help me with this topic i will be thankful...thanks ### ★☆☆☆☆ DO NOT buy from the Wotofo website - Greg Lemin ukcrazyace · 2020-12-14 Do not buy from the Wotofo website, you have been warned!!! I put an order in on Wednesday, 3 days later they emailed to say part of my order (a tool kit) was out of stock, yet it still showed 93 in stock on their website as it did on the day I ordered. I checked my bank and they had taken $106.51 out when my total was only $102.61. I immediately emailed them and asked for my order to be cancelled and all of my money to be refunded. I am still waiting for my money. How a company with such great products can have such poor customer service and complete disregard for its customers, AND get away with it in this day and age is completely beyond me. ### ★☆☆☆☆ I ordered 9 items from wotofo.com - Michael Shaffer · 2020-11-11 I ordered 9 items from wotofo.com. After waiting about 20 days I get a DHL tracking number. Item shows up in 6 days and I quote "1" item out of 9 showed up. Yet all the items show the same tracking number and show up as fulfilled on their website. Even the package says 1 item with a weight of 0.3g I don't know if they are trying to rip me off but I spent close to 200 dollars on their website and them sending me an item worth 49 is not going to cut it. They take forever to respond to any emails. And I cant tell you how many times they lie about your order being shipped. Give fake tracking numbers, you name it they do it. This is worse then buying from a scammer on facebook. Hell I pretty much did get scammed. They made off with 150 dollars and still have not responded to my complaint. If they dont' fix this asap I will never purchase another wotofo item no matter what website it comes from. ### ★★★☆☆ Great product, very poor customer service and fulfillment. - John Parttridg · 2020-06-05 I will just start out by saying I have received my products, and the ones that I did get are fantastic. Wotofo makes great stuff. That being said. I Placed my order on April 22nd, they gave me a tracking number, and that said that my order had shipped 4 days later and was awaiting drop off at a USPS facility. After a couple of days I am concerned as it hasn't arrived at that facility yet. So I sent in a ticket, and was told that I needed to be patient, and that the product ships from China and that typically I should allow 20 days for delivery. No big deal, right? I mean, they should put that on the order page, but that is what it is. I was OK with 20 days. Fast forward to June 5th, which is a few days longer than 20 days I should think. My package finally arrives, and out of the 3 tubes of mesh strips I ordered 2 are beautifully packaged, well put together and altogether a good value in my opinion. While perhaps not quite worth the wait. The third tube was.. well it was beautifully packaged as well, the problem was there was nothing inside of it. I have put in a ticket requesting they either refund or replace in a timely fashion, I will update when they get it resolved. Update 6/8 - Customer service reached out and refunded shipping plus promised to send a replacement. Long story short, I will continue to buy their products, but maybe not from them directly. The shipping time was absurd, the response to my concerns was basically a "be patient" and then a long silence, and I only got 2/3 of my order. ### ★☆☆☆☆ 4/27 Order - Jershon Jimenez · 2020-05-21 DO NOT ORDER DIRECT EVER! You will probably be better off waiting for your regular online vape store to have item. If you feel the urge to order direct expect to wait a month or longer. Wotofo is in China not California. They have terrible customer service that has a obvious language barrier. They take DAYS to reply to email. When they do there are no help. All they can tell me is to be patient. Gave me a tracking number that says is coming from California that has not update in 20 days. Tracking number says California they said China. At this point I'm wondering when and if my items got mailed at all. DO NOT ORDER DIRECT!!!!!!! ### ★☆☆☆☆ 4 weeks later and no product. - Gary Reen · 2020-05-13 4 weeks later and no product.. NO PRODUCT .. shipping still not here.. starting to think these guys are scammers ### ★☆☆☆☆ Waste of time - MissMouse · 2020-04-27 For real don’t order from wotofo.com. They are in China not California like your tracking information says so expect waiting a good 20 days for an order, I’m getting close to a month now. They have a poorly stocked warehouse in the US and use that to bait people in with an English website. Elementvapes has way more selection, better customer service and fast shipping, tracking is also accurate and updated regularly. They also list things as out of stock when they aren’t available. Wotofo is like, i don’t know where your package is, I have your money and that’s what counts. Why are my grow lights from China that are being drop shipped by a random girl are getting here faster then my RDAs? ### ★☆☆☆☆ DO NOT purchase from Wotofo.com - Sohpeak chhean · 2019-12-07 DO NOT purchase from Wotofo.com. Order at your own risk.. #14989 I recently purchased some item from their website. I had contacted customer service about my products about 6 times through email. 6 days, after purchase still didn’t receive any information about my orders. I was at my last patience with this company and gave them an issue for a full refund. 7 days later, They replied back saying... “ Hello fam, Sorry for the late response Cuz we got too many orders for Profile 1.5 RDA, there are some delay on arrange the shipment and tracking info updates. So sorry for the inconvenience “ First of all, I am not your “FAM”... and taking 7 days later to reply back is not professional at all. They DID NOT get my package shipped out as promised. Secondly, I am not sure... if customer service have a problem with proper English grammar. But you need to correct yourself before sending out emails to your customers. Third, I was highly frustrated when I didn’t receive any information about my package from this company. If you have delays or not you should always give your customers a notice. It is not our fault as customers that you’re short staffed. No rooms for any mistakes nor excuses. But I took a chance with Wotofo.com thinking they are legit. I am not sure, if I am the only one with this issue. But I WILL NOT be purchasing from Wotofo.com ever again. This was my first and last purchase with them. Yes, I did in fact got my full refund back from this company. It took the next day for customers service to contact me through email me. To issue me the refund. I hope this review will help you guys make your decision. At the end of the day, it is your choice on whom you want to spend your money on. Peace “FAM” ### ★☆☆☆☆ Ordered a profile 1.5 rda 7 days ago - Scott Zimmerman · 2019-12-05 Ordered a profile 1.5 rda 7 days ago. Has never shipped. Sent 3 emails. 2 have been read, I track them. No response, just read and ignored ### ★★★★★ Im very happy with the profile rda that… - Lee Baxter · 2019-09-03 Im very happy with the profile rda that i bought. the flavours are immense, would defo recommend --- - 全部评价与筛选: https://ok.one/review/wotofo.com - JSON 接口: https://ok.one/api/companies/wotofo.com - 评分口径与数据来源: https://ok.one/methodology/