WowVendor

Hello, and thank you for bringing this to our attention! Your feedback helps us get better. We're very sorry that this order didn't live up to your expectations. We'd like to reassure you that Standard orders are never intentionally delayed to encourage Express purchases. In this case, the assigned booster experienced unexpected power outages, which significantly affected the ETA, and we sincerely apologize for the delay. We're also sorry that the communication from our support team left you feeling ignored. While our agents need to contact the booster before providing ETA updates, we understand that you should have received better communication throughout the process. As requested, we've already issued a partial refund for your order. We appreciate your honest feedback and hope you'll consider giving us another chance in the future. Feel free to reach out in Discord (https://discord.gg/eDgd5z5) at any time if you have any further questions or concerns. Regards, Mary

Hello, and thank you for bringing this to our attention! Your feedback helps us get better. We would greatly appreciate the opportunity to investigate this issue further, so we could make things right. You didn't leave an order number for us to reach out to you, and we would appreciate it if you could provide it or message us yourself. Feel free to reach out in Discord (https://discord.gg/eDgd5z5) at any time, our service team will be more than happy to assist with this problem. Regards, Mary