# A1 SolarStore 评价与评分 > 来源: OK.one — https://ok.one/review/www.a1solarstore.com - 域名: www.a1solarstore.com - 分类: 家居与园艺 - 综合评分: 4.6 / 5 (60 条评价) - 评分分布 5→1 星: 83% / 8% / 2% / 0% / 7% - 所在地: United States · Coral Springs - 数据更新: 2026-08-10 A1 SolarStore（www.a1solarstore.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 60 条用户评价，属于家居与园艺分类，口碑优秀。好评高度一致，91% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 29 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/3 页) ### ★★★★★ 我花了更多时间比较运输...... - Christina Miles · 2026-08-05 我花更多时间比较发货日期而不是价格。很多地方都列出了该部分，但当我结账时，送货速度却越来越慢。在这里，估计值从开始到结束都保持不变，而这正是它出现的时间。 > 商家回复 (2026-08-05): Christina, Thank you for taking the time to share your experience with us. We're glad to hear that our estimated delivery timeline remained accurate throughout your purchase and that your order arrived as expected. We understand how frustrating it can be when delivery dates change during checkout, so we're pleased we were able to provide a reliable shipping estimate from start to finish. We truly appreciate your feedback and thank you for choosing A1 SolarStore. We look forward to serving you again in the future! ### ★★★★★ 我本来期待至少一个…… - Don · 2026-07-22 我预计至少会有一件缺货的商品，因为这是我最近的运气。相反，整个订单一起发货。一次不错的改变。 > 商家回复 (2026-07-29): Don, thank you for sharing your experience! We're happy to hear your order shipped together without any unexpected backorders. We work hard to keep our inventory up to date and fulfill orders as efficiently as possible, so it's great to know everything went smoothly. We appreciate your trust in A1 SolarStore and hope to serve you again on your next project! ### ★★★★★ 跟踪一天没有更新或者... - Dan · 2026-07-15 跟踪信息大约一天左右没有更新，我认为包裹还没有移动。然后它突然出现在我的本地终端上。我猜航母就在后面。不管怎样，它到达这里没有任何问题。 > 商家回复 (2026-07-15): Dan, thank you for sharing your experience! We're glad to hear your order arrived safely and without any issues. Tracking updates can occasionally lag behind the shipment's actual progress, but we're happy everything worked out in the end. We appreciate your patience and thank you for choosing A1 SolarStore! ### ★★★★★ 是本地取货而不是运送吗 - James York · 2026-06-20 是本地取货而不是运送。当天就拿到了所有东西，节省了几块钱，没有人在取货时给我带来困难。这就是所有要说的了 > 商家回复 (2026-06-22): Thank you for your review, James! We're glad to hear that the local pickup process went smoothly, that you were able to get your order the same day, and save a bit on shipping costs. We strive to make pickups as simple and hassle-free as possible, so it's great to know our team delivered that experience. We appreciate your business and hope to serve you again in the future! ### ★☆☆☆☆ 这个地方太糟糕了 - Nick Hatfield · 2026-06-17 这个地方的客户服务、订单和运输流程都很糟糕。 1.订单：我下了10块面板的订单。我收到了 4 块我没有订购的品牌的面板。我订购的品牌的 6 块面板。 2. 运输：面板甚至没有固定在托盘上。没有带子，没有保鲜膜，没有纸板，只有松散的面板四处滑动，其中两个到达时完全破损和粉碎。 3. 客户服务：几天来我一直在尝试与某人联系以解决此问题。他们不会回电话，也几乎不回复电子邮件。他们告诉我，他们会赔偿我损坏的 2 个面板，但对于其中 4 个面板甚至不是我订购的产品这一事实却没有任何回应。 这应该是 5s2p 设置，但我不能再这样做，因为我没有 10 个面板，我有 8 个。此外，我无法进行平行，因为 4 个面板与其他 4 个不同，并且它们已停止响应。 这是对金钱和时间的最大浪费。不要从 a1solarstore.com 购买 编辑： 由于我们无法直接回复来自供应商 (a1solarstore) 的消息，我将发布开头的电子邮件线程，以便清楚地表明您没有承认 4 个不正确的面板。当我抱怨我收到的面板不是新的时，你们还改变了我收到的面板的质量。每块面板都有凹痕、划痕和碎片。整个托盘中的 10 块面板中，只有 1 块面板的光伏电线仍用扎带固定在其原始服务环路中。所有其他的都伸出来，用售后衣架夹在框架上，或者用拉链扭到框架上。正如我在原来的帖子中所说，您只承认面板损坏并表示将退款。现在，在我发表评论后，您声称甚至可以退还损坏的面板，直到您进行另一项调查。 ”“” 6 月 15 日星期一下午 4:06（3 天前） 对我来说 尼克， 感谢您提请我们注意此事。 在查看了所提供的信息和照片后，我们可以对在运输过程中损坏的两块完全破碎的面板进行退款。 对于造成损坏的包装问题，我们深表歉意。我们将向仓库和履行团队升级此事，以便他们能够审查包装程序并帮助防止将来出现类似情况。 也就是说，我们还想向您保证，随您订单提供的面板是 100% 新产品。损坏似乎是在搬运或运输过程中发生的，与装运前模块的状况无关。 对于给您带来的不便，我们再次表示歉意，并感谢您在我们解决此问题期间的耐心等待。请告知我们您首选的退款方式，我们将很乐意采取相应措施。 最好的问候， ”“” 我的回复，当天 ”“” 2026 年 6 月 15 日 下午 5:35（3 天前） 梅丽莎 谢谢梅丽莎！ 对于不匹配的面板我们该怎么办？其中 4 个是我没有订购的序列号，也没有规格，所以我什至不知道我的太阳能控制器是否可以串联或并联处理它们。与其他 4 个。 另外，我预计有 10 个面板，其中 2 个被打碎，我需要更换它们，以便字符串正确 ”“” 该电子邮件线程中的下一个回复直接与此评论有关。昨天发布。因此，连续几天对 4 个面板和收到的面板质量都保持沉默和 0 确认。 ”“” 6 月 17 日星期三下午 1:44（1 天前） 对我来说 尼古拉斯， 感谢您的电子邮件。 坦白说，我们很惊讶地看到一条一星评论，而我们从第一天起就一直在积极尝试协助您解决此事。事实上，我们的团队最初就案例#306 与您联系，虽然我们收到了您的电子邮件回复，但我们从未接到过客户服务热线的电话来进一步讨论或解决该情况。 我们认为，鉴于我们从报告问题的那一刻起就一直在努力寻求解决方案，因此此次审查是不公平的。 关于不匹配的面板和损坏的模块，我们确实需要额外的文档才能继续进行： 您认为您收到的面板照片与最初订购的型号不符。 这些面板上的产品标签/规格标签的清晰照片显示型号和序列号。 交货收据的副本或照片，表明按照装运前确认电话中的指示，在交货时已注意到损坏情况。 一旦我们收到此信息，我们将能够详细审查此事并确定下一步可用的步骤。 我们感谢您的合作，并期待收到所需的文件，以便我们可以继续处理您的案件。 最好的问候， ”” > 商家回复 (2026-06-18): Nick. We're genuinely disappointed to read this review, especially because it was posted while your case is still actively being investigated and before we were given the opportunity to reach a final resolution. From the moment your initial report was received, our team reached out to you and has remained in communication via both email and phone calls. We certainly understand your frustration regarding the condition of the shipment and the concerns about the panel models received, but we feel it is unfair to suggest that we have ignored the issue when we have been actively working on it since day one. At this very moment, our team is reviewing the photos and documentation you provided regarding the alleged mismatched panels. This process requires coordination between the warehouse and the manufacturer to verify exactly what was shipped and determine the appropriate resolution. We are working to complete this review as quickly as possible. We remain committed to resolving this matter and will continue communicating with you directly as we finalize our findings. Our goal is to provide an accurate and fair resolution based on the evidence currently under review. ### ★★★★★ 一直在慢慢地整理… - Joy Broggi · 2026-06-12 慢慢地组装一个离网系统，A1 SolarStore 已经出现了不止一次。很好的选择，我在那里找到了我在其他地方找不到的东西，除非付出更多的钱。运输速度很快，在第二次订单后我不再四处寻找更好的价格。 > 商家回复 (2026-06-12): Joy, thank you for your review and for choosing A1 SolarStore for your off-grid project! We're glad to hear you've been able to find the products you need at competitive prices and that our shipping met your expectations. Building an off-grid system is a significant undertaking, and we're honored to have been a part of it through multiple orders. We truly appreciate your continued business and look forward to supporting you as your project progresses. If there's ever anything we can help with, our team is always here to assist. ### ★★★★★ 为我的太阳能订购了一些东西…… - Galvan · 2026-06-10 为我的太阳能装置订购了一些东西。一切都比我预期的要快，而且价格也很公平。几乎正是我想要的。 ### ★☆☆☆☆ A1 Solar Store 是一个骗局 - Arthur · 2026-06-06 A1 Solar Store 是一个骗局。我给他们寄了 1000 美元，他们甚至懒得让我知道有关我的订单的任何信息，也从不接听电话。 我在网上下了订单，并通过 Zelle 寄了 1000 美元。我想支付订单余额，但我需要知道您是否已收到我通过 Zelle 寄出的 1000 美元。你从未回复过我的许多电子邮件，也从未接过电话。每次我打电话时，录音信息总是说“下班后”。我从上午 9:00 到下午 5:00 每小时打一次电话，录音的信息总是一样的：“下班后”你让我别无选择，只能向当局报告你的诈骗行为。我已经通过 Zelle 汇了 1000 美元，而你甚至没有回复告诉我你是否收到了我的钱。我将首先向 BBB 报告您的诈骗行为，但我还必须向所有当局报告您的诈骗行为。 > 商家回复 (2026-06-08): We are sorry to hear about your frustration, Arthur. Our records indicate that the $1,000 Zelle payment was successfully received and that multiple email and SMS communications were sent regarding the remaining balance due on the order. We were also unable to locate any missed calls from the phone number associated with the order. When we spoke by phone, our team attempted to review the status of the payment and order with you and provide assistance. Given your dissatisfaction with the overall experience, we agreed that the best course of action would be to cancel the order and issue a full refund of the $1,000 payment via Zelle. We take customer concerns seriously and strive to maintain professional and respectful communication with every customer. We wish you the best with your project and have processed the cancellation in accordance with your request. ### ★★★★★ 有一个 - Patrick Ewans · 2026-05-14 心里有一个特定的逆变器，但在任何地方都找不到合适的价格。最终来到这里，支付的费用比我预期的要少，两天后我出现了。完毕。 > 商家回复 (2026-05-19): Patrick, we’re glad we could help you find the inverter you were looking for at a competitive price. It’s great to hear the process was straightforward and that pickup went smoothly and quickly. We appreciate your business and hope to assist you again on future projects! ### ★★★★★ 我曾经在 3-4 个站点之间跳转 - Margherita · 2026-05-07 我曾经在 3-4 个站点之间跳转。现在我坚持使用 A1 SolarStore。他们有我需要的一切——面板、电池、支架，甚至屋顶设备。让我的生活变得轻松。 > 商家回复 (2026-05-07): Thank you for your feedback and continued support. We’re glad to hear A1 SolarStore has become your go-to source for panels, batteries, mounting equipment, and roofing products. Making the process easier for our customers is exactly what we strive for. We appreciate your business! ### ★★★★★ 人们很有帮助 - CHARLES PETRIE · 2026-05-06 人们很乐于助人。 在我打电话后，他们在装货码头等我。两个人和一辆叉车帮我搬运面板。体验非常好。 > 商家回复 (2026-05-07): Thank you for your feedback. We’re glad to hear the pickup process went smoothly and that our warehouse team was ready to assist you upon arrival. We appreciate your kind words and are happy you had a positive experience with us! ### ★★★★★ 好吧，我真的一无所知…… - Roger · 2026-04-29 好吧，在此之前我对太阳能电池板一无所知。就像什么都没有一样。我只知道我的电费太高了，我的朋友让我调查一下。经过大约一个小时的谷歌搜索后找到了 A1，他们的网站实际上解释了一些东西，而不是居高临下地对你说话。打电话给他们，电话里的人花了大约 20 分钟和我一起了解我实际需要的东西和我要超额购买的东西。与我原来的购物车相比，最终节省了 400 美元。 > 商家回复 (2026-05-07): Thank you for sharing your experience, Roger. We’re really glad our team could help guide you through the process and make things easier to understand without overcomplicating it. Helping customers find the right solution—not just the biggest order—is something we truly value. We appreciate your trust and are happy we could help you save money along the way! ### ★★★★★ 为小型花园设置订购了两块 Qcells 面板 - William Hayes · 2026-04-20 订购了两个 Qcells 面板用于小型花园设置。网站清晰，产品规格准确。运输需要 12 天，虽然时间较长，但与当地商店相比的价格差异使其值得。客户服务在一天之内回答了我的逆变器问题。会再次订购。 > 商家回复 (2026-04-20): William, thank you for your detailed feedback. We’re glad the website made it easy to find the right panels and that our team could assist with your inverter question promptly. We appreciate your patience with the shipping time and are happy to hear the overall value made it worthwhile. We look forward to assisting you again! ### ★★★★★ 面板准时且完美地到达…… - Bredi Matson · 2026-04-16 面板准时到达且状况良好，没有任何投诉。但解答售前问题却是一件令人头疼的事。发了两次电子邮件，总共等了四天，最终根据我自己的研究进行了订购。当支持人员最终回复时，他们很乐于助人，并且了解自己的知识 - 他们只是需要团队中更多的人或更快的响应目标。该业务的产品方面很扎实。沟通方面需要迎头赶上。 > 商家回复 (2026-04-20): Thank you for your detailed feedback. We’re glad to hear the panels arrived on time and in perfect condition, and that once connected, our team was able to assist you effectively. We sincerely apologize for the delay in responding to your pre-sale inquiries. Your comments are well noted, and we are actively working on improving our response times to provide a smoother experience from the very beginning. We appreciate your honesty and your business, and we hope to serve you again with an even better experience. ### ★★★★★ 订购了一块电池和两个面板 - A.Essary · 2026-04-16 为小型离网装置订购了一块电池和两个面板。网站过滤器可以轻松缩小选项范围。运送大约需要10天，还好。一封电子邮件两天都没有得到答复，但他们很快就解决了。总体而言对购买感到满意。 > 商家回复 (2026-04-20): Thank you for your feedback. We’re glad the website made it easy to find the right components for your off-grid setup and that you’re happy with your purchase overall. We appreciate your patience regarding the delayed email response and are pleased it was resolved quickly. Thank you for your business. ### ★★★★★ 在寻找时发现了 A1 SolarStore... - Kevin · 2026-04-07 在为我的小屋寻找面板时偶然发现了 A1 SolarStore。价格是我在检查了十几个网站后发现的最好价格。取货很简单，工作人员帮我装载了所有东西，并在我离开之前检查了每个面板。已经把这件事告诉了两个邻居。 > 商家回复 (2026-04-07): Kevin, thank you for your review. We’re glad you found our pricing competitive and that the pickup process was smooth and well supported by our team. We appreciate your recommendation and your business. ### ★★★★★ 当天取板 - Brent Naylor · 2026-04-05 当天就取了面板。工作人员很棒。完毕。 > 商家回复 (2026-04-06): Thank you for your review. We’re glad to hear the same-day pickup worked well and that our team provided a great experience. We appreciate your business. ### ★★★★★ 为我父母买了太阳能电池板...... - ROCCI · 2026-03-29 几年前为我父母的房子购买了太阳能电池板，所以我知道 A1Solarstore。然后出现了一个推销他们的空调装置的广告，老实说，我几乎翻过了它——甚至不知道他们有暖通空调。最后点击了一下，浏览了一下，比较了几个迷你分体，然后就买了一个。选材好，过程顺利。现在一家商店涵盖了所有这些，这真是太酷了。 > 商家回复 (2026-04-02): Thank you for your review. We’re glad to hear you returned to us for your recent purchase and found our expanded product selection useful. It’s great that the process was smooth and that you were able to find the right mini-split for your needs. We appreciate your continued business. ### ★★★★☆ 该电子邮件最终出现在我的垃圾文件夹中： - Gilbert.M · 2026-03-26 该电子邮件最初进入了我的垃圾文件夹，但支持人员帮助我解决了这个问题。 A1 Solarstore 修复它！我的面板完好无损且全新。我对此很满意！ > 商家回复 (2026-04-02): Thank you for your review. We’re glad our team was able to help resolve the email issue and that your panels arrived in perfect condition. We appreciate your business and your feedback helps us continue improving! ### ★★★★★ 我真的很喜欢我可以开车去取我的 2 个面板 - Juan Carlos · 2026-03-26 我真的很喜欢我可以开车去取我的 2 个面板，没有人愿意支付这个金额的运费 > 商家回复 (2026-04-02): Thank you for your review. We’re glad the pickup option was convenient for your order and helped you avoid delivery costs. We appreciate your business! --- - 全部评价与筛选: https://ok.one/review/www.a1solarstore.com - JSON 接口: https://ok.one/api/companies/www.a1solarstore.com - 评分口径与数据来源: https://ok.one/methodology/