Julia thanks for your feedback! First off, we’re really sorry about the late delivery and not calling ahead — that’s definitely something we’ll work on improving. We’re glad to hear everything else went smoothly, though! We really appreciate you sharing this with us and hope to make your next experience even better.
Tressie, thank you so much for the kind words! We’re so happy to hear that your panels arrived in perfect condition and that our team was able to help make your experience a great one. It really means a lot that you chose A1 Solar Store, and we’re grateful for your recommendation! If you ever need anything else or have more questions, don’t hesitate to reach out. Thanks again for being awesome!
J
Joshua Mellody · 写过 1 条评价 · 体验于 2025-03-27 ·
★★★★★
很棒的全方位体验...
从网上订购到在西米谷当地取货的全方位体验。
100%会再次使用
A1 SolarStore 回复2025-03-28
Joshua, we’re thrilled to hear that you had a great experience from ordering online to pick up at our Simi Valley location. We’re glad to know we met your expectations!
We truly appreciate your support and look forward to serving you again in the future.
Carmen, we're so glad the pickup process worked well for you and that our team could help. We really appreciate the recommendation and can’t wait to have you back!
Lashay, we really appreciate you taking the time to share your experience! It’s great to hear that the system is performing well and delivering impressive results for your factory. Thanks for your patience during the installation process, and it was a pleasure doing business with you. Looking forward to working together again!
D
Don Mcleod · 写过 1 条评价 · 体验于 2025-03-21 ·
★★★★★
优秀的购买体验,物有所值。
优秀的采购体验,A1 Solar 员工非常高效、良好的沟通和非常快的响应。仓库工作人员很友好,乐于助人装载订单。
A1 SolarStore 回复2025-03-21
Thank you so much for your awesome review! We’re so glad to hear you had a great experience with us. It’s fantastic to know that our team was able to provide efficient service and great communication, and that the warehouse associates were helpful during the loading process.
We really appreciate your kind words and your business. Looking forward to working with you again!
D
Denis Dennison · 写过 1 条评价 · 体验于 2025-03-17 ·
★★★★★
面板品质优良
面板质量优良。有一些到达时已损坏,但公司立即更换了它们。他们的客户服务非常出色。
A1 SolarStore 回复2025-03-21
Denis hi! We're so glad to hear that you're happy with the quality of the panels, and we're sorry for the damage to a few of them. We’re glad we could get that sorted for you quickly.
It means a lot to us that you had a great experience with our customer service. If you need anything else, just let us know—we're here to help. Thanks again for your business, and we hope to work with you again soon!
John, thank you so much for your thoughtful review! We’re really happy to hear you’re pleased with the quality of the Hyundai solar panels and the black color option. We’re sure you’ll be even more impressed once you get everything set up. If you need any help or have any questions along the way, don't hesitate to reach out. We really appreciate you choosing A1 Solarstore, and we hope you enjoy your new panels!
O
Octavio Corwin · 写过 2 条评价 · 体验于 2025-03-06 ·
★★★★★
当我缺货时收到一封电子邮件...
当我的缺货商品有货时,我收到了一封电子邮件。运输速度太快了!对服务真的很满意。
A1 SolarStore 回复2025-03-17
Octavio, thank you so much for your kind review! We're thrilled to hear that you were pleased with our fast shipping and timely notification when your item came back in stock. We always strive to provide the best service possible, and it’s great to know that we met your expectations!
If you need anything else, don’t hesitate to reach out. We appreciate your business very much, until next time!
Ali thank you for your kind feedback! We’re so glad to hear that our website was easy to use and that it worked smoothly on your laptop. We appreciate your suggestion about adding a filter for voltage – that’s a great idea, and we’ll definitely consider it as we work on improving the site.
We’re happy you found the right panels in the end, and we’re thrilled to hear you’ll be bookmarking us for future purchases. Thanks again for sharing your thoughts with us!
Estelle, thank you for your feedback! We’re so glad to hear that you're happy with the product and the app's features. We sincerely apologize for the shipping delay – we understand how frustrating that must have been, especially with your cabin project on the line. We're constantly working to improve our shipping times, and your input helps us a lot in that process. Thanks again for your patience and for the 4-star review! We truly appreciate your support.
J
Jessenia Knapp · 写过 1 条评价 · 体验于 2025-03-04 ·
★★★★★
他们知道自己的东西
他们了解自己的业务,渴望提供帮助,并且不会对销售施加压力。我的产品得到了最优惠的价格!
A1 SolarStore 回复2025-03-10
Dear Jessenia,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that they were able to assist you without any pressure. We strive to provide knowledgeable service and ensure our customers find the best deals for their needs. Your satisfaction is our priority, and we look forward to serving you again in the future!
Tom! Thank you for sharing your positive experience with the support team regarding your lithium battery issue.It's always reassuring to know that we can count on prompt support when we need it. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Looking forward to your next visit!
M
Marina Bell · 写过 1 条评价 · 体验于 2025-02-24 ·
★★★★★
很棒的经历
很棒的经历!没有压力,没有问题,我所有的问题都得到了解答!
A1 SolarStore 回复2025-03-02
Hi Marina,
Thanks for your review! We're glad you had a smooth and hassle-free experience.
Best,
A1 SolarStore Team
Hey Kirby,
Thank you for your kind words! We're thrilled to hear that Melanie provided you with such helpful support. We’ll be sure to pass along your appreciation. If you ever need anything else, we’re here to help!
Best,
A1 SolarStore Team
Hello Freddie,
Thank you for your feedback! We're glad to hear you had a smooth ordering experience and that your Meyer Burger panel arrived in perfect condition. We appreciate your patience and take your comments about response time and delivery scheduling seriously—we’re always working to improve. Looking forward to serving you again!
Best,
A1 SolarStore Team
Hi Maksim,
Thank you for your review! We're glad you found a great deal on Axitec panels and had a smooth experience with our site. Enjoy your solar setup, and let us know if you need anything else!
Best,
A1 SolarStore Team
Hello Frederick,
Thanks for your feedback! We’re glad you liked the service and pricing, but we hear you on the shipping delay. We’re always working to improve delivery times and appreciate your patience. Glad your panels arrived in great shape—let us know if we can help with anything else!
Best,
A1 SolarStore Team
T
Tatiana Ulanova · 写过 1 条评价 · 体验于 2025-02-11 ·
★★★★★
我得到了我想要的!
你好!我确实喜欢 A1solarstore 专业的客户支持和顺利的交付。我收到的产品没有任何损坏!
A1 SolarStore 回复2025-02-14
Hi Tatiana,
Thanks for your feedback! We're happy to know you're satisfied with your purchase.
Best,
A1 SolarStore Team