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Accredited Appliance of Arizona, LLC

28 条评价

4.828 条评价
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关于 Accredited Appliance of Arizona, LLC

数据更新
网站
www.accreditedappliance.com
分类
家庭服务
所在地
United States · Scottsdale
状态
待认证
差评回复率
100%(1/1 条)
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Accredited Appliance of Arizona, LLC靠谱吗?

Accredited Appliance of Arizona, LLC(www.accreditedappliance.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 28 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
Tom J · 写过 1 条评价 ·

艾迪,一位优秀的维修技师。

我们有一台 LG 洗衣机,才用了 2 年,无法启动。 我妻子尝试联系 LG 支持但没有效果,他们说可以在 YouTube 上查找。 我们打电话给 Accredited Appliance,他们派埃迪去修理。 显然 LG 几乎没有提供支持,但埃迪能够自己解决这个问题。 洗衣机现在可以工作,我们希望它能继续工作几年而不再出现故障。 此外,埃迪还提出了一个可以延长洗衣机使用寿命的建议。 谢谢你,埃迪!

Accredited Appliance of Arizona, LLC 回复2022-06-27

Tom, Thank you for such an outstanding review of our technician Eddie. We appreciate the positive feedback and look forward to serving you again in the future. Michael Neely, CEO Accredited Appliance of Arizona

M
Margaret Fischer · 写过 1 条评价 ·

埃德检查了他的办公室作为我的......

当我的洗碗机在他第一次来访后开始工作时,埃德检查了他的办公室。他说板子又要坏了! 我希望他是对的。我决定购买一个新的主板和启动开关,花费了 488 美元。 埃德很令人愉快

Accredited Appliance of Arizona, LLC 回复2022-04-27

Hi Margaret, Thank you for your 5-star review of our appliance repair service with our technician, Edward. We appreciate your business, support, and feedback. Give us a call anytime you need appliance repair service in Scottsdale, AZ. From Our Family To Yours, The Accredited Appliance of Arizona Team

B
Barbara McCauley · 写过 1 条评价 ·

及时且有礼貌

格伦·C 在我打电话的同一天就出来了。他是个非常警察而且很友善的人。他竭尽全力,但不幸的是冰箱太旧了,无法恢复。

Accredited Appliance of Arizona, LLC 回复2022-01-26

Hi Barbara, Thank you for your 5-star review of our appliance repair service with our technician, Glenn. We appreciate your business, support, and feedback. Give us a call anytime that you need appliance repair service in Tempe, AZ. From Our Family To Yours, The Accredited Appliance of Arizona Team

E
Ed Bedwell · 写过 3 条评价 ·

我第二次给这家公司打电话

我第二次给这家公司打电话。他们迅速做出回应,并在通过电话交换一些信息后很快派遣了一名技术人员。我有两位不同的技术人员,知识渊博且专业。收费合理。这家公司是一流的!

Accredited Appliance of Arizona, LLC 回复2022-01-07

Hi Ed, Thank you for your 5-star review of our appliance repair service with our technician, Edward. We appreciate your business, support, and feedback. Give us a call anytime that you need appliance repair service in Scottsdale, AZ. rom Our Family To Yours, The Accredited Appliance of Arizona Team

S
Stan Phillips · 写过 1 条评价 ·

坏厨房辅助饮水机

格伦如期来到我们家。 立即知道我们的厨房辅助冰箱饮水机有什么问题。 30分钟后,他排除了所有可能的维修方法,最终解决了问题,并阻止了失控的持续滴水。 优质的服务电话,再次感谢格伦。

Accredited Appliance of Arizona, LLC 回复2021-12-28

Hi Stan, Thank you for your 5-star review of our appliance repair service with our technician, Glenn. We appreciate your business, support, and feedback. Give us a call anytime that you need appliance repair service in AZ. From Our Family To Yours, The Accredited Appliance of Arizona Team

A
Aelemo Maika · 写过 1 条评价 ·

知识新到底为什么......

了解了洗碗机不排水的确切原因后,不到 5 分钟就修复了它

Accredited Appliance of Arizona, LLC 回复2021-11-02

Hi Aelemo, Thank you for your 5-star review of our appliance repair service with our technician, Drew. We appreciate your business, support, and feedback. Give us a call anytime that you need appliance repair service in Scottsdale, AZ. From Our Family To Yours, The Accredited Appliance of Arizona Team

C
C R · 写过 1 条评价 ·

优质的服务

这是格伦第二次来这里修理电器。他知识渊博、善于沟通、友善。我强烈推荐认可设备。如果将来有任何维修需求,我们将再次致电。

Accredited Appliance of Arizona, LLC 回复2021-11-02

Thank you for your 5-star review of our appliance repair service with our technician, Glenn. We appreciate your business, support, and feedback. Give us a call anytime that you need appliance repair service. From Our Family To Yours, The Accredited Appliance of Arizona Team

D
David K · 写过 1 条评价 ·

粗鲁的

丽贝卡接了电话。我询问了报价。她坚持要求技术人员出来检查。我知道他们想赚钱,但当我告诉她我需要报价并可以给她冰箱的型号和零件号时,她仍然坚持必须有技术人员出来查看以确保这是零件号。抱歉,我不会支付 79.95 美元让人检查我是否可以阅读。我想要一份报价,看看我是否会使用它们。当我要求她检查零件编号并给出报价时,她断然拒绝了。所以,我要求找一位主管。随后她迅速挂断了电话。我试图回拨电话,但电话转到了语音信箱。有史以来最不专业的维修服务体验。我打电话的唯一原因是我没有氟利昂抽空机。我自己可以做到这一点。 经理回复更新:我们要求找主管,但电话没电了。高度怀疑。向我提供查找零件的方法并不能让我估算您的费用。我询问了更换压缩机的报价。我有零件号。不难。你的公司只想快速赚到 80 美元,因为大多数人不想把钱花在维修上。我知道这可能要花多少钱。至于我和我妻子如何与你们的 CSR 交谈,询问报价,并试图提供零件号,却被打断并告诉服务技术人员必须确定零件号,这是一种侮辱,因此要求主管是正常的。然后挂断电话,或者正如你所说的断开连接,那就是糟糕的事情。是的,当线路接通并要求留言时,这是语音邮件,而不是自动应答服务。说实话,告诉我我的妻子很粗鲁,关于与顾客交谈,你有很多东西需要学习。你是对的,我们最好不做生意,我一定会让我认识的每个人都知道我的经历。

Accredited Appliance of Arizona, LLC 回复2020-12-09

Hi David, I am the manager here at the company. I just spoke with you on the phone. I listened to the recorded call and spoke with the CSR, I am aware of the situation. I would happy to share the recordings of the calls with you as well. There are a few things that I addressed with you on the phone today: The CSR did not hang up the phone on you, the phone was disconnected. We are not sure why this happened. I did promptly call you back to discuss the situation and to clarify any misunderstandings. You called back and thought it was the voicemail and hung up on us, even though it was during our automated call recording message. Our CSR is accurate in stating that we don't do quotes over the phone. The reason that we don't do that is that the technician has to physically diagnose the unit in person with his testing equipment, there is no way for us to do this over the phone. You wanted part availability based on the part numbers that you thought were needed on the unit. I offered the local parts vendor's information to you so that you could access this information. You refused to take the information. When a customer claims to know exactly what is going on with a unit, it is our company policy to confirm the diagnosis by having our technician physically diagnose the unit so that way we are not ordering parts or confirming a repair that may or may not be needed. We are not denying or discounting your intelligence by wanting to confirm the issue of the unit by diagnosing it with our own technician. Repairing the unit is always our goal! No need to worry about a service call fee if repairing the unit is your goal as well, seeing as the service call fee is waived with every repair. The way that you and your wife spoke to our CSR and me was unacceptable. At the end of our phone call, I stated that it is in our best interest to split ways and not do business together. You agreed.