Monique, this made our day! We're so happy things went smoothly for you. Thank you for choosing Allconnect to help connect you—we're grateful to have you as a customer and look forward to continuing to deliver that five-star experience.
Hi Stuart, we appreciate your feedback and understand the frustration of your app not working. If you would like to share more details about your experience, please contact us at [email protected]. For troubleshooting with the app, we recommend contacting Xfinity directly at 800-934-6489.
Dear Mr. Martin, we're sorry to hear this. That's not the experience we want anyone to have with Allconnect. We'd genuinely like to make things right, but we'll need a bit more information to do that. If you can send us your account or order number to [email protected], we'll have someone look into it right away.
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Ricardo · 写过 2 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
友好的同事并回答了我所有的问题。
友好的同事并回答了我所有的问题。对所有背景噪音和重复信息非常有耐心。
Allconnect.com 回复2026-07-20
Hi Ricardo, We're so glad our associate could take such great care of you — patience, clear communication, and a genuine commitment to getting things right are exactly what we hope every customer experiences. Thanks for being part of the Allconnect family!
Elizabeth, we love hearing this! Great customer service is something our team takes real pride in, and it's wonderful to know it came through in your experience. Thank you for recognizing their effort. If you ever need anything else, we're always just a message away.
- The Allconnect Team
Thank you, Fatima. Knowing that our support team went above and beyond for you is honestly the best kind of feedback we can get. We're so glad you're happy with Allconnect — thanks for taking the time to let us know!
- The Allconnect Team
S
SILVIA · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
经验
我没有给他 5 星,因为他说话太快了
Allconnect.com 回复2026-07-21
Thank you so much for the kind words, Silvia. It really means a lot to our whole team to hear that your experience with us was positive. We appreciate your feedback on the rep as well and will share that with the team.
K
Katrina Jones · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
客户服务
乐于助人的客户服务很棒
Allconnect.com 回复2026-07-14
Katrina, we love hearing this, as great customer service is something our team takes real pride in, and it's wonderful to know it came through in your experience. Thank you for recognizing their effort. If you ever need anything else, we're always just a message away.
-The Allconnect Team
Wallace, thanks for the honest feedback. We're sorry our results didn't feel like they gave you the full picture of what's available in your area. If you'd like, reach out to us directly at [email protected], and we'll look into what happened with your search.
- The Allconnect Team
Hi Karen, we're sorry to hear about this experience. We take feedback like this seriously and would like to learn more. Please reach out to [email protected] so we can look into this.
Sincerely,
The Allconnect Team
D
Denise · 写过 1 条评价 · 体验于 2026-07-08 ·
★★★★★
非常友好的助理。
Allconnect.com 回复2026-07-09
Hi Denise, thank you for your review. We're so glad our team could take such great care of you, as patience, clear communication, and a genuine commitment to getting things right are exactly what we hope every customer experiences. Thanks for being part of the Allconnect family.
Hi Ken,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
[email protected]
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NiK NaK · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
完全错误
Allconnect.com 回复2026-07-09
Thank you for letting us know, and we're sorry your experience fell short of expectations. We take feedback like this seriously and would really appreciate the chance to learn more about what went wrong so we can fix it for you and other customers. Please reach out to us directly at [email protected] so we can help provide more information about any additional steps.
J
JALISA · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
她是一个很大的帮助,我真的很爱她......
她是一个很大的帮助,我真的很喜欢她的能量,和她一起工作非常棒
Allconnect.com 回复2026-07-07
Glad to hear about your positive experience. If you need any help in the future, please remember to check out our offerings at allconnect.com
P
PAULETTE · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
很棒的客户服务!
Allconnect.com 回复2026-07-02
Hi, Paulette.
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
S
Salome · 写过 4 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
这很有帮助
这非常有帮助。太感谢了
Allconnect.com 回复2026-07-02
Hello Salome,
Thanks for your feedback. We’re happy to know that you had a positive interaction with our site! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
E
ELIZABETH · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
我很感激他花的时间和关心……
我感谢他花时间和精力来解释一切
Allconnect.com 回复2026-07-02
Hi, Elizabeth.
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
J
JEANNE · 写过 2 条评价 · 体验于 2026-06-30 ·
★★★★★
迈克对我很有耐心
Allconnect.com 回复2026-07-02
Hi, Jeanne.
Thanks for your feedback. We’re happy to know that you had a positive interaction with our representative! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
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RON · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·
★★★★★
专业且知识渊博的员工…
专业且知识渊博的员工使互动无缝且快速。谢谢。
Allconnect.com 回复2026-07-01
Hi Ron,
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care
[email protected]
Hi, Alisia.
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care