最差的公司!!!!他们可以在他们认为必要的情况下延迟您的订单,并且没有追索权或折扣。在执教了 20 年之后,这是迄今为止为你的球队提供制服的最糟糕的公司。各位买家请注意!!!
All Sports Uniforms 回复2023-06-28We sincerely apologize for any dissatisfaction you may have experienced during your recent interaction with our team. We deeply value your feedback and would like to address your concerns.
Firstly, we would like to acknowledge that our team informed you about the backorder status of the items you wished to purchase, along with an estimated restock date. We did state that this date was not guaranteed, and as a result, we offered an alternative style that was readily available. Based on your instructions, we proceeded with the order and promptly notified you when the backorder was delayed.
Unfortunately, the backorder was further delayed, and our team immediately reached out to inform you of the situation. Throughout this process, we consistently recommended considering a larger size or exploring alternative styles, but we were informed by you to proceed with the original order as it was.
We understand that backorders can be frustrating, and we strive to maintain transparency and open communication with our customers. It is important to note that we informed you at the time of the order that the restock date was an estimate, and as soon as we were made aware of any changes to that date, we promptly informed you.
Your order has not shipped out, as we are waiting for the backorder to become available. Should you decide to change style or cancel, our team will be happy to assist you in any changes you would like to make.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If there is anything further we can assist you with or if you have any additional concerns, please do not hesitate to reach out to us directly. We value your business and are committed to ensuring your satisfaction. :)