# Angara Jewelry 评价与评分 > 来源: OK.one — https://ok.one/review/www.angara.com - 域名: www.angara.com - 分类: 购物与时尚 - 综合评分: 4.2 / 5 (101 条评价) - 评分分布 5→1 星: 73% / 9% / 2% / 1% / 15% - 所在地: United States · Los Angeles - 数据更新: 2026-08-10 Angara Jewelry（www.angara.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑良好。82% 的评价为 4 星及以上，15% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 卓越的服务和产品 - Renata · 2026-08-04 · 已验证 每次我从 Angara 购买东西时，服务都是非常出色的。顶级品质的宝石和黄金让我流连忘返。 我喜欢这样一个事实：我可以选择克拉数、宝石和黄金类型。 非常感谢您为我提供了如此神奇的宝藏，让我可以将其传给我的孩子们 > 商家回复 (2026-08-04): Hello Renta, Thank you so much for sharing your feedback with us! We're thrilled to hear you had a good experience using our website and finding what you're looking for with ease. Your appreciation for our business values means the world to us. ### ★★★★★ 可爱的之前从你那里得到过一些东西 - Susanne Wood · 2026-08-04 · 已验证 > 商家回复 (2026-08-04): Hello Susanne, Thank you so much for your wonderful review! We're delighted to hear that you've enjoyed your experience with Angara once again. It means a great deal to us that you chose to return after receiving one of our pieces before, and we're thrilled that you loved it just as much this time. We look forward to helping you celebrate many more special moments in the future! ### ★★★★★ 有用且易于使用且易于... - V Yuon · 2026-08-03 · 已验证 有帮助、易于使用且易于理解 > 商家回复 (2026-08-04): Hi there, Thank you so much for your wonderful feedback! We're delighted to hear that you found your experience helpful, easy to use, and easy to understand. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future. ### ★★★★★ 对安加拉购买始终感到满意 - customer · 2026-08-01 · 已验证 > 商家回复 (2026-08-04): Hello there, Thank you so much for your wonderful feedback! We're delighted to hear that you're always happy with your Angara purchases. Your continued trust and support mean a great deal to us. ### ★☆☆☆☆ 为蛋白石存了很长时间…… - Gary Crosbie · 2026-07-31 我为我的伴侣存了很长时间的蛋白石戒指，以便给她带来她梦想中的戒指，但到达一个月后，宝石掉了。联系了没有回复所以修好了。保修无效，但石头不断掉落，现在已经丢失。显然制作粗糙且脆弱。现在我的伴侣没有戒指了，心碎了，看到她戴上戒指时所有的积蓄和兴奋都消失了。所以我建议尽可能避开这家公司。客户服务差，构建质量差，整体服务和体验差。感谢安加拉给本应是快乐的时光和经历蒙上了一层乌云。 还尝试购买戒指的替换主石，但他们甚至拒绝了。因此，我建议您尽可能避开这家公司，因为我只能将我与他们的经历描述为一种耻辱，并且是我所经历过的最糟糕的客户服务。 > 商家回复 (2026-08-01): Hi Gary, We are so sorry to hear about your experience and completely understand your inconvenience. Our team has reviewed your order, and while third-party repairs do void our warranty policy, a customer care representative is currently in touch with you directly to address your concerns. ### ★★★★★ 我很高兴我找到了这个…… - Jasper · 2026-07-28 我很高兴找到了这家公司。整个过程进行得很顺利。让我随时了解正在发生的事情、按承诺交付的内容以及精彩的演示。我购买的产品附带了一份可爱的免费礼物，盒子打开后，里面有一盏灯突出显示了珠宝，这是一流的，还有我的个性化信息，看起来像是手写的而不是打字的。这显然是一家充满爱心的公司。我会毫不犹豫地推荐并会再次订购。 > 商家回复 (2026-07-28): Hi Jasper, thank you so much for your kind review and for sharing your experience. I am thrilled to hear that you enjoyed the presentation of your jewellery, the light-up box, and the personalised message. It is wonderful to know that our team’s efforts to provide a caring and efficient service resonated with you. We truly appreciate your recommendation and look forward to seeing you again soon! ### ★☆☆☆☆ 非常失望 - Michelle · 2026-07-24 我丈夫购买了带有钻石点缀的心形海蓝宝石无限吊坠，作为我们结婚 20 周年纪念日的礼物。虽然吊坠本身很漂亮，但链条并不可靠——最终导致一件有意义的珠宝丢失。 收到它几个月后，当我在家时，扣环松开了。我在它掉落之前接住了它，并认为这可能是我的错误，尽管我的其他项链从未发生过这种情况。从那时起，我每次都会仔细检查扣环，以防万一。 事件发生几个月后，项链在一次特殊活动中再次解开并丢失。当我联系安加拉时，我被告知我应该在第一次事件发生后归还链条。在那个阶段，我没有理由相信链条有问题。 现在很明显，所提供的链条不适合用途，其他评论也显示了类似的问题。安加拉建议我重新购买吊坠和链条——并且他们可以使链条“更加安全”——表明他们意识到改进是可能的。如果是这样，原始链条的设计应该符合该标准。 他们只提供 15% 的折扣来再次购买该产品，并提供从一开始就应该包括在内的更强大的连锁店，这是不可接受的。非常失望和不安。 > 商家回复 (2026-07-24): Hi Michelle, Thank you for your message. Over thousands of customers, less than 1% of customers have complained about our chain, and even in those cases we offered them larger chain options. Customers have worn this chain for decades and have never complained, so it's not a faulty or bad chain. In case, we could have easily informed us the first time you were having with the chain, and would have repaired or provided a brand new chain.  I know there holds a sentimental value, but you've lost the pendant necklace altogether, and that cannot be repaired or adjusted. 15% off is the highest we can go from the new pendant necklace. We can't pay for a lost item altogether. Let us know if you change your mind. We wish you the best. Warmest Regards, Ankit Daga ### ★★★★★ 一流的产品和服务 - Matty V · 2026-07-23 一流的产品和服务。这家公司挑不出任何毛病。 > 商家回复 (2026-07-24): Hello Matty, Thank you so much for sharing your feedback with us! We're thrilled to hear you had a good experience using our website and finding what you're looking for with ease. Your appreciation for our business values means the world to us. ### ★★★★★ 最优质的客户服务 - James · 2026-07-22 我最初对网上订购珠宝持怀疑态度。我收到的产品绝对完美，超出了我的想象。我联系了客户支持来解决我这边发生的问题，他们的客户体验经理（Sheldon Kane）亲自处理了我的案例，甚至超出了问题所需的范围。这种客户体验是我购买过的所有产品中体验过的最好的。奢华的产品和真正奢华的客户服务，给人留下持久的印象。我会再次从安加拉购买。 非常感谢谢尔顿·凯恩 (Sheldon Kane) 管理我的案件，以及所有得到谢尔顿 (Sheldon) 帮助的幸运客户。 > 商家回复 (2026-07-26): Hello James, Thank you so much for your wonderful review! We're glad to hear that your jewellery exceeded your expectations and that your experience with our Customer service team helped make your purchase even more memorable. Your kind words about Sheldon truly mean a lot, and we'll be sure to share your appreciation with him. Thank you for placing your trust in Angara—we look forward to creating another special piece for you in the future! ### ★★★★★ 我们对产品和服务非常满意。 - Bradford Barrett · 2026-07-22 安加拉提供了多种选择，包括克拉重量样式和价格。售后服务非常好，我强烈推荐。 > 商家回复 (2026-07-22): Hi Bradford, thank you for your wonderful feedback! We're so glad to hear you were happy with both our products and service. Your recommendation means a lot to us, and we look forward to serving you again. ### ★★★★★ 我能够选择黄金的类型...... - Virginia Miranda · 2026-07-19 · 已验证 我能够选择黄金的类型和坦桑石的质量。这并不总是一个选择。 > 商家回复 (2026-07-19): Thank you, Virginia! We're glad you were able to choose the gold type and tanzanite quality for your piece. We appreciate you sharing your experience with us! ### ★★★★★ 我订购并收到的吊坠是…… - Lyz Ann Fortier · 2026-07-19 我订购和收到的吊坠绝对令人惊叹。谢谢你，安加拉。 我强烈推荐。 > 商家回复 (2026-07-21): Hi Lyz-Ann, Thank you for your wonderful review! We're delighted to hear that you love your pendant. Your recommendation means a lot to us. We hope you enjoy wearing it for many years to come! ### ★★★★★ 美丽的珠宝，美妙…… - Junior Graham · 2026-07-16 · 已验证 精美的珠宝首饰精彩的展示包装 > 商家回复 (2026-07-17): Hi there, Thank you so much for your kind review! We're so happy you loved the jewelry and the packaging. We put a lot of care into every order, so it means a lot to hear your feedback. We hope you enjoy your new piece, and we look forward to serving you again! ### ★★★★★ 与给我打电话的崔西交谈…… - Griffin Jonery · 2026-07-16 · 已验证 与 Trish 交谈，当我遇到问题时，她立即给我打电话，并在选择戒指时获得了很好的体验。 > 商家回复 (2026-07-16): Hi! Thank you for your wonderful feedback! We're delighted to hear that Trish was able to assist you promptly and make your ring selection experience such a positive one. We'll be sure to share your kind words with her. Thank you for choosing Angara, and we hope you enjoy your ring for years to come! ### ★☆☆☆☆ 沟通是一个问题 - Jacob Pitcox · 2026-07-15 · 已验证 沟通是一个问题。尝试更新送货地址。接下来的两天，我不得不打电话询问状态。当试图获取任何信息时，支持人员显然很恼火并且无法获取信息。多次被推迟到联邦快递。 > 商家回复 (2026-07-17): Hi Jacob, We're still looking into what happened, and we'll get back to you soon with an update. Thanks again for your patience, and for taking the time to share this with us. ### ★☆☆☆☆ 糟糕的护理蛋白石和客户服务 - Camille Zahnow · 2026-07-15 我的戒指是在 2024 年中旬购买的，最初的体验很棒。就在 12 个多月后，我的蛋白石从戒指上掉了下来，我联系了该公司，并被告知要运送到墨尔本让他们修理。当我拿回戒指时，蛋白石现在已经全部损坏，上面覆盖着黑色痕迹，蛋白石也被粘在上面，因为你可以看到硬胶，它已经完全损坏了。我现在被一枚戒指困住了，由于缺乏对蛋白石的了解，他们不会更换它。我很乐意将照片上传到网站，以便您可以查看 - 请不要从这里购买！！！！ > 商家回复 (2026-07-17): Hi Camille, We're really sorry this happened that's not okay, and we completely understand why you're upset. We'd like to fix this properly by remaking your ring with a new opal. Our customer service team has been in touch with you and will continue working with you directly to sort this out. Thank you for your patience, and again, we're sorry. ### ★☆☆☆☆ 我已经提供了关于...的评论 - Dan Austin · 2026-07-15 · 已验证 我已经对我购买的产品进行了评论，但我不断收到提供评论的电子邮件。我提供 1 星评级，因为这很烦人，希望这些能够停止。 > 商家回复 (2026-07-17): Hi Dan, We tried reaching out to you by phone earlier to discuss your recent review and left you a voicemail. We genuinely value your feedback and would appreciate the opportunity to speak with you briefly to ensure your experience with us is a positive one. ### ★★★★★ 很棒的公司，客户服务很棒。 - RT · 2026-07-15 · 已验证 客户服务非常有帮助。物品需要退货和退款，这不是公司的过错。这个过程很顺利。 > 商家回复 (2026-07-15): Hi! Thank you for your kind words! We're delighted to hear that you had a quick and smooth experience with our customer service. We truly appreciate your understanding and are grateful for your support. We hope to have the opportunity to serve you again in the future. ### ★☆☆☆☆ 这将是一个漫长的过程... - Denise C. · 2026-07-13 我男朋友订购了镶有镶钻的大溪地珍珠，虽然它看起来比我的其他 9 毫米珍珠小一点，但质量似乎相当不错。不幸的是，当他要求并额外支付了一条 22 英寸的链条时，问题就开始了，但我收到了一条 18 英寸的链条。我们注意到这一点后，他给安加拉发了电子邮件，并收到了一封电子邮件，其中将他链接到一个标签，其中包含如何退货的模糊说明，但它没有讨论我是否要退回整个商品或仅退回链条。 考虑到这是周年纪念礼物的一部分，我决定打电话看看是否有办法让我自己的这个过程更简单。 不幸的是，事实并非如此。事实上，我不得不坐在那里用卷尺拍照片并向他们发送电子邮件以证明他们犯了错误。我和一位销售代表打交道，他对我说话，好像他们愿意不向我收取运费，以纠正他们的错误，这对他们来说是一个伟大的姿态。当我问他们是否可以像蒂芙尼甚至辉煌地球那样安排珠宝被UPS提走，以避免我来回跑并支付联邦快递打印标签的费用时，他们告诉我不。他们最多愿意向最初的买家（不是我）退还 11 美元。 这确实是一种耻辱，因为他们的包装给我留下了深刻的印象，但显然他们的客户服务还有很多不足之处。因为他们不仅收到了错误的订单，而且现在必须由收件人承担修复订单的费用 > 商家回复 (2026-07-13): Hi Denise, Thank you for taking the time to share this, and congratulations on your anniversary! We're sorry the chain length wasn't right the first time. We're glad you now have the correct one in hand, and we appreciate you keeping the original, no need to send that back. Thanks so much for your patience while we got this sorted out. Please don't hesitate to reach out anytime, we're here 24/7 and always happy to help. Thank you again for choosing Angara! ### ★★★★☆ 我还没有收到耳环，但是…… - Holly · 2026-07-12 我还没有收到耳环，但我对他们的服务和虚假广告不满意。我7月6日从他们那里订购了耳环，据说7月14/15号会送达。它还声称是在爱尔兰，并说只有爱尔兰用户应该在这里订购，我想，这很好，不会花很长时间，所以我订购了，因为他们是我唯一能看到我想要的耳环的地方。现在如果他们说可能会在14/15号之后交货，我就不会向他们下订单了，因为我要搬到国外，我20号一早离开，之后房子就空了，所以包裹不会被收集，除非我让人来取，这很麻烦。就我个人而言，我认为他们确实需要强调他们是在美国，而不是爱尔兰，而且运输情况各不相同，如果您在特定日期之前需要一些东西，要么支付额外费用（这不是一个选择），要么他们不能保证在该日期交货。我在网上订购了很多，如果他们说会在某个日期送达，通常是在某个日期或之前..所以除非这些耳环在 17 号之前到达（这不是广告上说的），否则我永远不会再订购它们 我正在更新这篇评论，因为他们的客户服务联系了我，很快就发送了我的订单，而且我刚刚收到了它，所以虽然我不会再从他们那里订购，但由于我要搬到哪里，我对收到的东西和他们的客户服务感到满意 > 商家回复 (2026-07-12): Hello Holly, We apologize for the disappointment caused by the delivery timeline. Please know that your concerns have been shared with the respective teams to expedite your order, including your feedback about delivery expectations and the clarity of our website information. Additionally, one of our Managers will reach out to you via email and personally monitor your order until it has been delivered. We appreciate your patience and understanding. --- - 全部评价与筛选: https://ok.one/review/www.angara.com - JSON 接口: https://ok.one/api/companies/www.angara.com - 评分口径与数据来源: https://ok.one/methodology/