# Anyrecover 评价与评分 > 来源: OK.one — https://ok.one/review/www.anyrecover.com - 域名: www.anyrecover.com - 分类: 电子与科技 - 综合评分: 4.5 / 5 (258 条评价) - 评分分布 5→1 星: 78% / 12% / 2% / 1% / 7% - 所在地: China - 数据更新: 2026-10-25 Anyrecover（www.anyrecover.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 258 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 68% 的差评；近 12 个月新增 22 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/13 页) ### ★★★★★ Jessie ensured I had a smooth experience - Gurman kaur · 2026-10-20 ⭐⭐⭐⭐⭐ I had a wonderful experience with Jessie from the AnyRecover customer support team. She was extremely kind, patient, and understanding throughout the entire process. Despite the initial difficulties I faced with the software, Jessie took the time to listen to my concerns, communicate thoughtfully, and make every effort to find a resolution. I truly appreciate her professionalism, empathy, and willingness to help, and I’m very grateful for the way she handled my refund request. Her support turned a frustrating situation into a genuinely positive customer service experience. Thank you, Jessie, for all your help! > 商家回复 (2026-10-22): Dear Shirley, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★☆☆☆☆ “Lifetime” license that stops working after Windows reinstalls - Ivan Angelski · 2026-08-23 I purchased a Lifetime/Unlimited AnyRecover license for 2 devices. I am not using the software on multiple different computers. I reinstalled Windows several times on the same computer and later upgraded some hardware. AnyRecover apparently counted those old installations as separate devices, and now my account shows 0/2 devices available. I contacted support and asked them to remove or reset the old activations, because those installations no longer exist. Instead of resolving the issue, they told me that they cannot delete the connected devices and that I should purchase more devices or buy a new plan. In my opinion, this is extremely misleading. What is the point of a “Lifetime” license if a few Windows reinstalls on your own computer can eventually force you to pay again? I have asked them to show me exactly where in the terms of my license it says that reinstalling Windows counts as a new device and that old activations cannot be reset. I will update this review if the company actually resolves the issue and allows me to use the Lifetime license I already paid for. > 商家回复 (2026-08-27): Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. AnyRecover Support Team ### ★★★★★ Overall Great Experience! - Paul Stewart · 2026-04-23 Great product and second to none customer service. > 商家回复 (2026-04-24): Dear Paul, Thank you so much for your wonderful review! We're delighted to hear about your positive experience. Your kind words truly motivate us to keep delivering the best service possible. We look forward to supporting you again in the future! Anyrecover Support Team ### ★★★★★ They were great - Samantha Glover · 2026-03-25 They were great. I’ve used them a few times to retrieve my files. One of them couldn’t get retrieved, but that’s OK. They handled everything great and helped me out. I will be continued to use them when I have technical > 商家回复 (2026-03-25): Dear Samantha, Thank you for your review. Feel free to contact us if you have any problems. Anyrecover Support Team ### ★★★★★ Quick response - Ahmed Adly · 2026-03-13 Quick response, to the point, thanks to Iris > 商家回复 (2026-03-16): Dear Ahmed, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★★★★☆ Ease of cancelling subscription - Charles Winnington-Ingram · 2026-02-27 I needed to cancel my subscription. It was initially difficult to discover on the website how to do that (you have to find your way to My Benefits). Once you find the answer you have to prompt verification codes to be sent to your e-address. It turned out that these were going into my spam folder but I did not realise that. So I asked AnyRecover’s customer support for help in doing it for me. Iris was brilliant. She got back to me within a matter of minutes having executed the cancellation for me and tipping me off that the issue had been verification codes landing in my spam folder. Thank goodness! > 商家回复 (2026-02-28): Dear Charles, Thank you for your comment. If you need any other help, please let us know. Anyrecover Support Team ### ★★★★★ AnyRecover has great customer support - Nathan McCracken · 2026-02-07 AnyRecover has great customer support, Rene was able to quickly resolve an issue I was having. I appreciate the quick turnaround. > 商家回复 (2026-02-09): Dear Nathan, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★★★★★ Wonderful Customer Service - Doug Marshall · 2026-02-03 I've had a great experience with customer support at anyRecover. Ray has been very kind and responsive and I am looking forward to seeing a real solution for the problem that I reported in repairing my audio files. I'm confident that they will come through for me! > 商家回复 (2026-02-04): Dear Doug, Thank you for your review. Feel free to contact us if you have any problems. Anyrecover Support Team ### ★★★★★ it was good - Chad · 2026-01-27 it was good, little expensive > 商家回复 (2026-01-27): Dear Chad, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★★★★★ I emailed them because I was not sure… - Linda Pedersen · 2026-01-07 I emailed them because I was not sure if their product was what I was after. Well it took all of maybe 15 minutes before I got and email from Jessie explaining what I was asking. Very impressive. Sadly it was not what I was after at the moment but if I ever need anything that they are offering they will be the first one that I will look into. > 商家回复 (2026-01-08): Dear Linda, Thank you for your review. Feel free to contact us if you have any problems. Anyrecover Support Team ### ★★★★★ The response of my request was fast and accordingly - Patrick Ng · 2026-01-04 The response of my request was fast and correct. The process was so smooth, Kathy was very helpful and made me the refund and reordering for another product in an easy way. > 商家回复 (2026-01-05): Dear Patrick, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★★★★★ Hermosa did an excellent job in… - Marie-Astrid MNEIMNEH · 2025-12-15 Hermosa did an excellent job in customer service. I had an issue with file recovery; she listened carefully, understood the problem, and made the right decision. > 商家回复 (2025-12-16): Dear Marie, Thank you for your comment. If you need any other help, please let us know. Anyrecover Support Team ### ★★★★★ Aria is a good technical supporter - Alaa Salah · 2025-12-10 Aria is a good technical supporter > 商家回复 (2025-12-11): Dear Alaa, Thank you for your review. Feel free to contact us if you have any problems. Anyrecover Support Team ### ★★★★★ Quick Customer service response - Patrick Whitton · 2025-12-04 Customer service response was excellent. We went back and forth discussing my issue and came up with a resolution, The Technical Support Specialist was very helpful. Thank you Aria. > 商家回复 (2025-12-04): Dear Patrick, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★★★★★ Efficient and quick answers - Flavia · 2025-11-26 Efficient and quick answers, tha ks Aria! > 商家回复 (2025-11-27): Dear Flavia, Thank you for your comment. If you need any other help, please let us know. Anyrecover Support Team ### ★★★★★ Great costumer service Mr.Iris is very… - Ehtisham Zafar · 2025-11-22 Great costumer service Mr.Iris is very responsible person great service fast reply and solve problem in very easy steps > 商家回复 (2025-11-24): Dear Ehtisham, Thank you for your review. Feel free to contact us if you have any problems. Anyrecover Support Team ### ★★★★★ Aria was get help to cancel my… - Joey Jamros · 2025-11-14 Aria was get help to cancel my subscription with one short email. Thanks > 商家回复 (2025-11-17): Dear Joey, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team ### ★☆☆☆☆ I would use extreme caution when… - Tom Thompson · 2025-11-06 I would use extreme caution when subscribing to anything from this website. Obviously they have their hook, $7 and then to get any kind of service the amount then goes to over $50 a month. I found the service not particularly user friendly. Trying to cancel the subscription is very protracted and not easy. After finally cancelling 10 days before renewal I was surprised to discover I had still been charged - after complaining I was offered 50% refund - I then discovered I had been charged a second monthly amount that i had not been aware of and hadn’t cancelled because i didn’t know it existed. When i contacted the company no refund was offered despite the amount coming to $217. I have submitted a complaint to PayPal. I am sure some people have had a positive experience I am afraid have not. So yes after submitting a complaint to Pay Pal a full refund for the two both subscriptions for November was given instead of the 50% you offered. So my real concern was how a second subscription for another service I did not know about had been set up so in addition to the first subscription which totalled $67 a month a second subscription for a service i had no idea about was also charged to me for $54 a month and i only really realised that they were two separate charges when i investigated why the initial fee was charged despite cancellation. i work in a extremely remote location and some of the responsibility for not noticing sooner falls to me. Doesn’t change the fact, i was being double charged. Yes this months was refunded still leaves 4 months of $54 i was charged. In conclusion you can clearly see that the rogue subscription was never used logged into and was clearly a mistake on someone’s part. My last point is that you say i did not cancel the recurring payment in time, i cancelled the subscription on your site on 24th October as the renewal date was 4th November. What you do not make clear is how much time you require to process a cancellation - i would have thought two weeks was plenty. I did not see anywhere stating you also have to log into Pay Pal and cancel subscription there too. And note cancellation is not easy, are several pop ups of are you sure you want to cancel and then having to submit a code to confirm you want a cancel, one would reasonably assume ‘cancellation’ was achieved. Thank you for your response, that still does not acknowledge any mistake on your part, and full refund was only achieved after filing a complaint with Pay Pal who found in favor of me.Its all just exhausting from the initial A.I. automated response, to having to follow up and then go through the whole process again with Pay Pal. Call me cynical but the whole process is designed to make things complicated convoluted and wear people down. > 商家回复 (2025-11-07): Dear Customer, Thanks for contacting us, and we are sorry for the problem you encountered. Please kindly note that the plan you purchased contains a subscription and it has been stated clearly in the order email and website. Since you have purchased a product with an automatically-renewed subscription from AnyRecover, you should receive a notification email before the renewal date. You could cancel the automatic subscription at any time in the member center. By stopping the automatic renewal, the subscription will be terminated at the end of the current billing cycle and your card won't be charged. Since you didn’t cancel the subscription before the renewal occurred, the order has been renewed. Please rest assured that the automatic subscription has been canceled, and there won't be any charges in the future. And your latest renewal order has been refunded. Please check your account. If you need any other help, please let us know. Anyrecover Support Team ### ★★★★★ PHOTO RECOVERY SUCCESS! - Elaine Hopwood · 2025-11-04 I felt the need to write a review of this company and the help I have received from Jessie I was panicking after deleting all the photos from my SD camera card - I take roughly 200 photos a day as an inventory clerk - luckily my client arranged for me to go back to the property today so I didnt need Jessie's help after but would 100% recommend Anyrecover > 商家回复 (2025-11-05): Dear Elanie， Thank you for your comment. If you need any other help, please let us know. Anyrecover Support Team ### ★★★★★ Great service - Eduardo · 2025-10-31 As I didn't find where to cancel my subscription, I wrote a message asking how could I do it and in quite a few minutes I received an e-mail from Jessie, who kindly confirmed the subscription was already cancelled. Excellent service! > 商家回复 (2025-10-31): Dear Eduardo, Thank you for your feedback. We are always here to help if you have any issues. Anyrecover Support Team --- - 全部评价与筛选: https://ok.one/review/www.anyrecover.com - JSON 接口: https://ok.one/api/companies/www.anyrecover.com - 评分口径与数据来源: https://ok.one/methodology/