活动与娱乐

BigStub, Inc.

63 条评价

★★★★★

4.863 条评价

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关于 BigStub, Inc.

数据更新 2026-08-10

网站: www.bigstub.com
分类: 活动与娱乐
所在地: United States · Thousand Oaks
状态: 待认证
近 12 个月: 61 条评价
差评回复率: 100%（1/1 条）

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1-888-292-8495 [email protected]www.bigstub.com

BigStub, Inc.靠谱吗？

BigStub, Inc.（www.bigstub.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 63 条用户评价，属于活动与娱乐分类，口碑优秀。好评高度一致，99% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 61 条。数据最后更新于 2026-08-10。

用户怎么说

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共 63 条符合条件的评价

gerald korthals · 写过 1 条评价 · 已认证 · 体验于 2026-02-02 · 发表于 2026-02-02

★★★★★

无缝交易

无缝交易，使用非常简单！

BigStub, Inc. 回复2026-02-03

Thank you! We appreciate you taking the time to leave us a positive review.

Deanna McCarty-Schiess · 写过 1 条评价 · 已认证 · 体验于 2026-01-25 · 发表于 2026-01-26

★★★★★

轻松体验。

从订购门票到活动当天入场，所有步骤都毫不费力。我将来会毫不犹豫地使用 BigStubs。

BigStub, Inc. 回复2026-01-28

Fantastic! Thank you for taking the time to leave us a detailed review. We are so happy you had a positive experience all around. We look forward to more shows together in the future. Thank you!

Judy K Kelly · 写过 4 条评价 · 已认证 · 体验于 2026-01-19 · 发表于 2026-01-19

★★★★★

喜欢我的演唱会

BigStub, Inc. 回复2026-01-28

We're so glad to hear you enjoyed the show! Thanks for the review.

Mary Celusnak · 写过 1 条评价 · 已认证 · 体验于 2026-01-12 · 发表于 2026-01-16

★★★★★

它很容易使用。

BigStub, Inc. 回复2026-01-28

Perfect! Thanks for the 5-star review!

JoAnne Payan · 写过 1 条评价 · 已认证 · 体验于 2026-01-16 · 发表于 2026-01-16

★★★★★

订票方便且及时……

轻松订票并在演出日期前及时交付门票。

BigStub, Inc. 回复2026-01-28

Awesome! We love to hear it. Thank you for the positive review.

S Dua · 写过 2 条评价 · 已认证 · 体验于 2026-01-11 · 发表于 2026-01-11

★★★★★

简单的购票流程

唯一令人失望的是没有座位分配，但这可能是由于你们的服务改进造成的

BigStub, Inc. 回复2026-01-12

Thanks for the review! You're correct about seating situation, we appreciate your understanding.

Marion Murphy · 写过 8 条评价 · 已认证 · 体验于 2026-01-08 · 发表于 2026-01-08

★★★★★

我第一次使用它，效果非常好……

我第一次使用它并且非常顺利

BigStub, Inc. 回复2026-01-12

We're glad to hear it! Thank you for taking the time to leave us a review.

Steve · 写过 2 条评价 · 体验于 2026-01-04 · 发表于 2026-01-05

★★★★★

这是一个骗局操作

这是一个骗局操作。我们在他们的网站上购买了门票，以高价指定了两个管弦乐队座位，一段时间后收到了一封确认电子邮件，座位分配在阳台部分的倒数第二排。我们的错误在于没有仔细查看确认电子邮件，只有当我们到达演出场地——圣何塞表演艺术中心时，我们才发现分配的座位不是我们通过 BigStub 购买时指定的座位。经过一连串愤怒的电子邮件和电话后，Big Stub 同意退还服务费——购买 670 美元的门票，费用高达 201 美元。远离这家公司。他们是骗子！

BigStub, Inc. 回复2026-01-06

Steve, we’ve carefully reviewed this order, and our records are very clear. This order was placed on July 20, 2025, by your wife, Jill Miller. The confirmation email was sent immediately at the time of purchase. You even included this email in your recent correspondence, and its timestamp matches the exact order time — it was not sent “some time later.” That confirmation shows the tickets were for Balcony Center, Row 11, quantity 2. Those are exactly the tickets that were ordered, confirmed, and delivered. According to our records and server logs, there is no point in the checkout process where orchestra-level tickets were selected for this order. The section and row are prominently displayed during checkout before the order is submitted. As a courtesy and in good faith, our support team still refunded the entire service fee, even though the order was fulfilled exactly as purchased, confirmed, and not disputed until after the event had taken place. We understand how frustrating it can be to arrive at an event and realize the seats are not what you remember selecting. But in this case, the documentation is very clear: this order was always for Balcony Center Row 11, and those are the tickets that were delivered. — BigStub Support

Allison Schmidt · 写过 1 条评价 · 已认证 · 体验于 2026-01-02 · 发表于 2026-01-03

★★★★★