# Blackhawk Network 评价与评分 > 来源: OK.one — https://ok.one/review/www.blackhawknetwork.com - 域名: www.blackhawknetwork.com - 分类: 活动与娱乐 - 综合评分: 4.5 / 5 (100 条评价) - 评分分布 5→1 星: 83% / 5% / 2% / 0% / 10% - 所在地: United States · Pleasanton - 数据更新: 2026-08-10 Blackhawk Network（www.blackhawknetwork.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 100 条用户评价，属于活动与娱乐分类，口碑优秀。88% 的评价为 4 星及以上，10% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/5 页) ### ★☆☆☆☆ 尝试通过 PayPal 付款，卡访问权限被撤销 - Brendan Coffman · 2026-08-07 多年来我一直用它们作为我的 Swagbucks 奖励。拥有预付万事达卡的用途非常广泛，值得等待几天才能获得即时亚马逊卡。我通过他们赚了并花了数百美元。 然而，对于我最近的 25 美元卡，我尝试通过 PayPal 使用它，他们锁定了它以防止欺诈。没有警报、电话、电子邮件或确认这样做。 第一次打电话，他们说他们会解锁，并给了我一个八位数的案件号码。该卡仍处于锁定状态。 第二次打电话，上次的案号无效（案号是七位），居然解锁了。我尝试在其他地方使用该卡，卡又被锁定了 第三通电话，他们想要我的 Swagbucks 信息、身份证件和居住证明，尽管已经完全确定我是卡所有者并且交易是合法的。我的身份价值超过 25 美元，所以我放弃了。 我理解防止卡被盗和欺诈，但我不明白为什么它对消费者如此敌视。我没有报告卡被盗，并且提供了我的实际电话号码。您是谁决定我是否可以在哪里使用我的资金？ > 商家回复 (2026-08-07): Hello Brendan, Thank you for sharing your experience. We apologize for the frustration caused by the repeated card restrictions and the difficulty you encountered while attempting to use your funds. We would like the opportunity to review this matter further and assist you. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to investigate your concerns and work toward a resolution. Regards, Maurice V. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 08/08/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Blackhawknetwork.com ### ★★★★★ 卡罗琳和杰斐逊提供了…… - William Matteson IV · 2026-08-02 卡罗琳和杰斐逊提供了卓越的客户服务！卡罗琳竭尽全力确保我的卡问题得到纠正！我一直很欣赏良好的客户服务，但今天更是如此，因为这种服务太罕见了！谢谢你！ > 商家回复 (2026-08-02): Hello William, Thank you so much for your kind words and for taking the time to share your experience! We are delighted to hear that Caroline and Jefferson provided exceptional customer service and that Caroline went above and beyond to help resolve your card issue. Your recognition means a great deal to our team, and we will be sure to share your feedback with them. We truly appreciate your support and are grateful for the opportunity to assist you. Thank you for choosing Blackhawk Network, and we look forward to serving you again in the future! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 非常专业和包容 - Peter · 2026-08-02 > 商家回复 (2026-08-03): Dear Peter, Thank you for taking the time to share your feedback. We have read your review and are delighted to know that you found our service professional and accommodating. We truly appreciate your kind words and your 5-star rating. Providing a positive experience is important to us, and we value your support. Thank you for choosing Blackhawk Network Warm regards, Josh R. Blackhawknetwork.com ### ★★★★★ 很棒的客户服务… - Sandy Ward · 2026-08-01 客户服务人员在帮助我办理这张卡方面做得最好。 非常感谢他们。 > 商家回复 (2026-08-01): Hello Sandy, Thank you so much for your kind words and 5-star review! We’re delighted to know our customer service team was able to assist you and provide the support you needed with your card. Your appreciation means a lot to us, and we’ll be sure to share your feedback with the team. Thank you for choosing Blackhawk Network, and please don’t hesitate to reach out if we can help you again in the future. Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 优质的客户服务和支持 - Simon · 2026-08-01 出色的客户服务和支持。对售后支持非常满意。 > 商家回复 (2026-08-01): Hello Simon, Thank you for taking the time to share your feedback and for the 5-star review! We’re delighted to know that you had a great experience with our customer service team and that our after-sales support met your expectations. Providing excellent support before and after purchase is very important to us, and your kind words mean a lot. We appreciate your trust in Blackhawk Network and look forward to assisting you again whenever needed. Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 很容易通过电话发表评论，这是贸易…… - Sally Brooks · 2026-08-01 现在很容易通过电话发表评论 > 商家回复 (2026-08-01): Hello Sally, Thank you for your 5-star review! We're glad you found it easy to reach us by phone and that you had a positive experience with our service. We strive to make it simple and convenient for our customers to get the assistance they need, and your feedback means a lot to us. Thank you for choosing Blackhawk Network, and we appreciate your support! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我儿子收到一张 Visa 礼品卡作为…… - Lisa · 2026-07-31 我儿子收到一张 Visa 礼品卡作为毕业礼物。 他仍然拥有大部分余额，但丢失了卡。 我们以为它永远消失了。 我非常感谢你们公司，你们将能够提供替代品。 太感谢了！ > 商家回复 (2026-07-31): Hello Lisa, Thank you for sharing your experience! We’re so glad we could help provide a replacement for your son’s Visa Gift Card and bring some peace of mind after it was lost. Congratulations to your son on his graduation, and thank you for trusting Blackhawknetwork.com. We truly appreciate your kind words and are grateful for the opportunity to assist you. Wishing your son all the best in this exciting new chapter! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我们买了一场骗局的票，但后来…… - Sarah Ashmore · 2026-07-31 我们买了一场骗局的门票，但几个月后由于我们无法参加而不得不取消门票，但不幸的是我们已经扔掉了这张卡。我打电话想看看我们仍然拥有的一些过期卡上是否有余额，但服务代表不遗余力地找到了我们丢失的卡。他真的没有必要这样做，因为扔掉它是我们的错。他不仅找到了它，还给我们寄了一个我们正在等待的替代品。这位代表真是太棒了。我们多年来一直使用这些卡，因为它们非常适合蒸汽购买，并将继续这样做。很棒，很棒的服务。 A+ > 商家回复 (2026-07-31): Hello Sarah, Thank you so much for your wonderful review and for being a loyal customer over the years! We're delighted to know our representative was able to help locate your lost card and arrange a replacement for you. We understand how frustrating situations like this can be, and we're glad we could make the process easier. Your kind words mean a lot to our team, and we truly appreciate your continued trust in our products for your Steam purchases. Thank you for choosing us, and we look forward to serving you for many years to come! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我和黑鹰有过一次美妙的经历…… - Larisa Workman · 2026-07-31 我与黑鹰的合作经历非常愉快，他们非常快地解决了我的索赔问题。我对这家公司非常满意，10/10 强烈推荐。 像对待家人一样对待我，谢谢你们出色的客户服务和解决方案，优秀的员工。真是美妙的生意。 > 商家回复 (2026-08-01): Hello Larisa, Thank you for taking the time to share your wonderful feedback! We're thrilled to know that you had such a positive experience and that our team was able to resolve your claim quickly and provide the level of service you deserved. Your kind words about our staff and recommendation mean a great deal to us. We strive to deliver excellent customer service and support to every customer, and we're delighted that we could make you feel valued throughout the process. Thank you for choosing Blackhawk Network, and we truly appreciate your support! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我在领取礼物时遇到了问题... - Darleen Calonge · 2026-07-31 我在获取礼品卡时遇到了问题，他们解决了。非常专业和快速。 > 商家回复 (2026-08-01): Hello Darleen, Thank you for your 5-star review! We're glad we could quickly assist with the issue you experienced in receiving your gift card. Providing professional, efficient service is always our goal, and it's great to know our team was able to resolve the matter promptly. We truly appreciate your feedback and thank you for choosing Blackhawk Network. Have a wonderful day! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我见过的最好的客户服务之一…… - Nadil Naizy · 2026-07-31 我经历过的最好的客户服务之一。 > 商家回复 (2026-08-01): Hello Nadil, Thank you for your kind words and for taking the time to share your experience! We are delighted to know that our customer service team provided one of the best service experiences you've ever had. Your feedback means a great deal to us and motivates us to continue delivering the high level of support our customers deserve. We truly appreciate your support and look forward to assisting you again in the future. Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 他们立即回答并…… - Shirley A · 2026-07-31 他们立即回复并且很专业 > 商家回复 (2026-08-01): Hello Shirley, Thank you for taking the time to share your feedback! We're delighted to know that our team was able to assist you right away and provide a professional experience. Providing prompt and courteous service is always our goal, and we truly appreciate your 5-star review. Thank you for choosing Blackhawk Network! Regards, Maurice V. Blackhawknetwork.com ### ★☆☆☆☆ 黑鹰网络礼品卡 - Gary W Shanklin · 2026-07-27 我正在审查他们的多个公司礼品卡。我收到了他们的一张礼品卡，您需要前往他们的网站选择您想要的礼品卡。与购买后即可使用的普通礼品卡相比，这是一个额外耗时的步骤。我的经验是我选择了礼品卡，该公司要求我登录并在他们那里开设一个帐户，这样他们就可以收集我的信息并通过广告活动来骚扰我。直到你进去使用礼券时你才会发现这一点。我只给了一颗星，因为你不能给零颗星。这是垃圾。 > 商家回复 (2026-07-28): Dear Gary, Thank you for sharing your feedback. We’ve read your review and understand your frustration with the extra step required to redeem a multi-choice gift card, as well as your disappointment when the gift card you selected required creating an account before it could be used. We know this experience did not meet your expectations, especially when compared to traditional gift cards that can be used immediately. We appreciate you taking the time to describe these concerns, and we would like the opportunity to review your experience further. Please check for our message through Trustpilot, and if you do not see it, please review any emails from noreply.notifications@trustpilot.com, as we need to gather some information from you in order to investigate and assist further. Warm regards, Josh R. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/29/2026:** Hello Gary, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Blackhawknetwork.com ### ★★★★★ 很棒的客户服务！ - Naomi · 2026-07-25 > 商家回复 (2026-07-25): Hello Naomi, Thank you for taking the time to leave us a 5-star review! We're delighted to know that you had an amazing customer service experience. Our team works hard to provide the best possible support, and your kind words mean a lot to us. We truly appreciate your feedback and thank you for choosing Blackhawk Network. Have a wonderful day! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 专业而且非常积极主动 - CVivien wuca · 2026-07-25 她非常专业并且非常积极主动地帮助客户解决问题。 > 商家回复 (2026-07-26): Hello there, Thank you for taking the time to share your experience and for the 5-star review! We truly appreciate your kind words about the professional and proactive support you received. Our team is committed to helping customers resolve their concerns as quickly and efficiently as possible, and it is wonderful to know that effort made a positive difference. Thank you for choosing Blackhawk Network, and we look forward to assisting you again whenever needed. Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 代理人非常乐于助人且友善。 - Kiersten Kelly · 2026-07-24 > 商家回复 (2026-07-25): Hello Kiersten, Thank you for your 5-star review! We're delighted to know that our agent was helpful and kind while assisting you. Providing excellent customer service is very important to us, and your kind feedback means a lot. We appreciate you taking the time to share your experience and thank you for choosing Blackhawk Network. Have a wonderful day! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 响应高效及时，快速解决。 - Emily Kelly · 2026-07-24 高效、及时的响应。决议很快达成。 > 商家回复 (2026-07-25): Hello Emiily, Thank you for your 5-star review! We're delighted to know that you found our responses efficient and prompt, and that we were able to reach a resolution quickly. Providing excellent customer service and timely support is very important to us, and your feedback means a lot. Thank you for choosing Blackhawk Network, and we look forward to assisting you again whenever needed. Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 又快又简单 - Laurie Wilding · 2026-07-24 过期后可以快速轻松地重新发行卡。 > 商家回复 (2026-07-25): Hello Laurie, Thank you for taking the time to share your experience! We're delighted to know that the process of reissuing your card after it expired was quick and easy. Providing a simple and efficient experience for our customers is always our goal, and we appreciate your kind feedback. Thank you for choosing Blackhawk Network, and we look forward to serving you again in the future! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 真的很快的帮助！ - Myah Christie · 2026-07-24 很快！很快就解决了问题，让我立刻就起来了。 > 商家回复 (2026-07-25): Hello Myah, Thank you so much for your 5-star review! We're delighted to know that our team was able to provide fast assistance and resolve your issue quickly so you could get back up and running right away. We truly appreciate your feedback and your support, and we're always here to help if you need anything in the future. Have a wonderful day! Regards, Maurice V. Blackhawknetwork.com ### ★★★★★ 我遇到的问题在 2 内得到解决... - OLIVER · 2026-07-24 我遇到的问题在 2 天内得到解决。礼品卡上的二维码已被撕破且无法扫描。我给他们打电话，发照片。现在我只等换人了。没有麻烦。 > 商家回复 (2026-07-25): Hello Oliver, Thank you for taking the time to share your experience and for the 5-star review! We're glad we could assist with the damaged QR code on your gift card and help move the replacement process forward quickly. We appreciate your patience while waiting for the replacement card to arrive, and we're pleased that our team was able to make the process hassle-free. Thank you for choosing Blackhawk Network, and we look forward to serving you again in the future! Regards, Maurice V. Blackhawknetwork.com --- - 全部评价与筛选: https://ok.one/review/www.blackhawknetwork.com - JSON 接口: https://ok.one/api/companies/www.blackhawknetwork.com - 评分口径与数据来源: https://ok.one/methodology/