We explored the globe in search of the most precise manscaping tools so that you could explore yours.
以上内容由商家自行提供，未经平台核实。BOVEM™（www.bovem.co）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 131 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 42% 的差评；近 12 个月新增 15 条。数据最后更新于 2026-10-24。
product was good, works as advertised. did not cut my skin. will definitely recommend to others
Hi Lyn, Thank you so much for your review. We are thrilled to hear you have had such a positive experience with our product. Thank you for all your support.
Received the bovem shaver and my boyfriend absolutely loved it! Amazing product with great customer and delivery service. 5 stars is an understatement!!!
Hi Jane, Thank you for your review. We are pleased to hear that your partner is loving the BOVEM gift – they do make the perfect present. Thanks for all the support.
It’s great. Simple to use. Didn’t harm. The light is great Idea The only thing it didn’t shave all the hair. I had to go over again. Ido recommend
Hi Eran! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Customer service was excellent. My complain was carefully handled and resolved by the team. Big thank you and keep it up.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Ordered a charging cable and after 2 months of chasing they finally shipped it out without even apologising.
Hi RS, we always aim to deliver a great experience, and we are sorry for this frustrating experience. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn’t happen again.
Customer service officer lied to me to say that I can’t cancel my order even though item had not been prepared for shipment at all.
Hi Trey, we apologize that our service did not satisfy your expectations. We've since offered a full refund for the subscription order and cancelled all subsequent orders on your behalf as well. Thanks for taking the time to bring this to our attention.
Received this product within a few days. Used this product 1 time and it was “ok”, no different than any other razor. Product went dead and will not charge (even used the cord provided). Tried to contact customer service several times via Phone # +19047853319 is not valid, email does not reply either and through my account from their website is just an automated instant message that says, “they will have someone contact me”. Yeah right, several days later and no response what so ever. It says they are located in Singapore. I know they are in a different time zone but come on! WILL NOT BUY FROM THEM AGAIN!
Hi TH, we’re sorry to hear that your experience was not up to standards. We would like to further investigate your feedback and the issue mentioned but do not see an order associated the information you have provided. Could you kindly drop an email over to [email protected]? Thanks in advance.
I do not recommend this item. First they misdivered it to another address. I told them that even though tracking shows “delivered” I have not received it. Their response was “Tracking shows it’s been delivered.” What kind of a response to the problem is that? I followed up and they didn’t respond. The next day my neighbor brought me the box, so I dropped emails with them. Today, just about six weeks after getting the item it stopped working. It does not charge and shows no signs of life. I emailed them to support at bovem.co and there is no answer. Tried to contact them through the website and it directs you to send them an email to the same address. I am going to open a dispute with my credit card tomorrow. Some guy from customer service responded after several days asking for a video of the problem. I sent him one and he said that charging with non-BOVEM cable can damage the shaver. He didn’t even care that it was not charging with the BOVEM cable so I was trying different chargers and cables so that’s what he saw in the video. The manual didn’t specify that you have to use BOVEM cable and any way it is just a USB-c cable. If it’s good for a MacBook why can’t it charge this trimmer? Regardless, I told them all this and they stopped responding. Eventually they offered a refund in exchange for taking down this review. I refused an they still told me that the refund will be issued in 2-3 days. Over a week later and no refund I disputed this charge with my credit card, and Bovem guys fought it by sending a letter to the bank with a bunch of lies saying that they inspected the trimmer and nothing was wrong with it, but the broken trimmer was in my possession all this time, so they could not have inspected it. Ugh... Thankfully, I had all my emails saved and my bank honored the refund. These guys stopped responding to me at all. What a bunch of shady characters! As far as manscaping, this performs no better than similar trimmers on Amazon which sell at half the price and Amazon stands behind the buying experience. So if BOVEM charges double the price their customer service should be impeccable, but here you are getting a cheap trimmer for high price and no customer support. So you pay more for less. I strongly recommend that you do not purchase from BOVEM.
Hi there, we're very sorry for the frustrating experience. Thanks for taking the time to bring this to our attention. We will use the feedback to improve our delivery service and product to ensure this doesn’t happen again.
I'm very dissapointed with the service. I Made my order on June 9, paid for the product anf for the transport that should be 4 to 8 days. The product arrived in Portugal on June 29 and got held on customs. I had to pay almost 17€ in taxes (that should be included in the product price and today july 06 i still don't have the product with me. Customs asked for the commercial invoice that i dont have as no email was sent to me with the invoice for my payment. I asked for the invoice on your chat support an received no answer. Resuming, this order is being a complete failure at all aspects.
Hi Bruno, we apologise that your recent experience with us was less than satisfactory. Kindly note that as per our shipping policy, orders to Portugal may be be subjected to custom fees and our shipping cost does not include such fees. Upon your order's arrival at Portugal, we have proactively provided the order invoice to your local customs for a smooth clearance as well. If you have any other feedback, we'd love to hear from you at [email protected].
Hi Tiago, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. You may refer to the trimming guide enclosed for the best grooming experience. Should your product indeed be less than satisfactory, we do offer a 30-day money back guarantee – kindly reach out to our team at [email protected]! We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.
I never received my item. Bovem ask ME to investigate the problem with the shipper. The shipper never replied to me. Seems like others have had the same problem. I asked for a refund. We will see how hard Bovem makes me work to become whole. Avoid the problems, don't order.
Hi Jim, we’re so sorry that your experience with BOVEM did not match your expectations. We've investigated the issue and while this does not happen frequently, your order was lost in transit We've since offered you a full refund for your order. Your feedback is very important to us and would love to make things right. If you have any other feedback, we'd love to hear from you at [email protected].
Smoother than normal shaver but if not careful, it will still nicked the skin.
Hi Viktor! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Worst online-shopping experience of my life.. Ordered the trimmer 1,5 months ago and still haven’t received it. Have asked for a full refund and now they have stopped responding. DO NOT, I REPEAT, DO NOT BUY FROM THIS BRAND. - YOU WILL BE DISAPPOINTED
Hi Nicholas, we’re so sorry that your experience with BOVEM did not match your expectations. Our team has attempted to get in touch with you several times but to no avail. We've investigated the issue and while this does not happen frequently, your order was lost in transit We've since offered you a full refund for your order. Your feedback is very important to us and would love to make things right. If you have any other feedback, we'd love to hear from you at [email protected].
Tahnk you sor muah
Hi Apizal, thank you so much for taking the time to leave us a 5-star review.
Hi Adrian, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please leave us any feedback at [email protected].
I had a small cut while using the machine.on one of the balls. You have to be too careful. Its better than the normal shaver but its not to that gentle to skin standard I expected.
Hi Nooruddin, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. You may refer to the trimming guide enclosed for the best grooming experience. Should your product indeed be less than satisfactory, we do offer a 30-day money back guarantee – kindly reach out to our team at [email protected]! We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.
I purchased this machine knowing it was advertised as no niks and cuts ... it actually cut me pretty bad and a few niks it ruined my night wth the chick i was supposed to hook up with . Contacted customer support probably the worst company ive ever delt with they couldn't even find my purchase order to complain And this has been on going for 2 months now this machine is either a scam or i recieved a defective one. Hopefully someone will contact me soon regarding my review. From Sydney Australia
Hi Charlie, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. A member of our support team, Adam, was in touch with you several times to faciliate your request but was not able to find the order associated with your email, or your delivery address. At anytime, kindly get in touch with us with your original order number and we do our best to make things right. We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.
Doesn't turn on
Hi Jake, we’re normally known for our exceptional product quality, and we regret that we missed the mark on this. You may reach out at anytime to [email protected] and send over more information about your defective product and we'll send over a replacement as per our limited-warranty policy immediately.
Horrible experience from tracking delivery, to getting the product, and then trying to return the product. Do not order from this company you will not be happy. But if you do like being disappointed and and not responded to then this is the perfect company for to order from.
Hi Rayshawn, thank you for taking the time to leave your review. We’re sorry your experience with BOVEM didn’t match your expectations and we’ll strive do better in the future. A member of our support team, Adam, had been in touch with you since Jan 2022 to offer the appropriate recourse via our return policy. Since then, we have yet to receive the returned product and hence are unable to process a refund of your purchase. Your feedback is very important to us and would love to make things right. If you have any other feedback, we'd love to hear from you at [email protected].
It’s water proof, works fine, but some details around charging have some room for improvement. First there is no signal to which a battery is about to run out. Secondly, when charging, again, there is no signal for charging status. Nothing changes even after presumably fully charged. Usually I take it out of the plug when the body gets really hot (like, really hot). Not sure if it’s intended. [update 12 Feb] I got a chance to try out the newer model. I must admit that all my concerns above were resolved. On top of that, it is USB-C compatible which is a huge plus! Despite the higher price point, I’d recommend this model and yes, it’s a five star body shaver for me!
Hi Hiro! Thank you for your feedback. We received several of such feedback with the trimmer and have since improved the functionality of our second generation trimmer (Globe™ Trimmer 2.0). Heating issues and the charging indicator have also been resolved. We'll be dropping you an email separately to see if there's anything we may help with.
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