Hi Caylee! I apologize for the delay with your ring. I'm surprised to see you mention that you haven't received any updates despite emailing us because we did respond to your email with an update, and you even replied to us thanking us for the information. As we explained in the email, you ordered a ring from our guest designer that requires more time and care due to the casting process. Occasionally, the ring comes back with a void that needs additional time to fix. We completely understand the frustration of waiting so long for your order, and to make up for the delay, we have taken steps to remedy the situation. We will be shipping you a higher value ring that will arrive early next week, in addition to sending your original order once the void is fixed. Again, I am truly sorry for the delay. Thank you for your patience!
