Thank you for sharing your experience. We’re truly sorry to hear about the challenges you faced. Your safety and well-being are our top priorities, and we take concerns about liver health and the use of naltrexone very seriously.
Naltrexone can be an effective tool for some people with alcohol use disorder, but it’s not suitable for everyone, particularly those with significant liver issues. Our medical team reviews each case individually, but it’s important to always follow their guidance and be transparent about your full medical history. We also encourage ongoing communication with healthcare providers while using any medication.
We appreciate your feedback, as it helps us improve our processes and patient guidance. If you’d like to discuss your experience in more detail, our medical team is available to review your case and provide support. Please contact us at [email protected]
Thank you again for sharing your perspective, and we wish you all the best in your recovery journey.
Thank you for sharing your experience. We understand that every treatment journey is unique, and while many members find success with our program, we recognize that the medication may not be effective for everyone.
We also appreciate your feedback regarding the cancellation process and communication delays. We strive to make account management as straightforward as possible and are continually evaluating ways to improve the member experience. We apologize for the frustration caused by the difficulty reaching support and the response you received during the cancellation process.
I do see that you were able to connect with support and you have chose to continue with our program. If you have any future concerns please reach out to [email protected] and we will be happy to assist.
Your feedback is valuable and helps us identify areas where we can do better.
I would also like to make note that we do not have any affiliation with Reframe as mentioned in the above review, that is not our company.
Thank you for sharing your experience! We're delighted to hear that our naltrexone program helped you significantly reduce your alcohol intake and achieve your goal. Reaching a point where you've changed long-standing habits and feel confident continuing your journey independently is a tremendous accomplishment.
We appreciate the dedication you've shown over the past year and are honored to have been part of your progress. Thank you for recommending Choose Your Horizon to others who may be looking for support in reducing or eliminating alcohol consumption.
We wish you continued success and all the best as you move forward on your journey.
J
Jessica Penny · 写过 1 条评价 · 体验于 2026-05-30 ·
★★★★★
我感到非常高兴以及……
我非常高兴也很好奇完全戒酒是多么容易。多年来,我一直在与一系列与酒精有关的问题作斗争,所有这些都是为了几乎不需要任何努力或意志力就可以完全停止。这类似于一个奇迹。我强烈推荐这项服务。该应用程序让我每天都保持在正轨上,尽管我没有使用辅导服务或小组谈话课程,但我仍然有兴趣在未来继续我的 AF 之旅时使用这些服务。
Choose Your Horizon 回复2026-06-03
Thank you for sharing your experience and congratulations on your success! We are thrilled to hear that you were able to completely stop drinking and that the process felt easier than you expected. Stories like yours are exactly why we're passionate about providing effective tools and support for people looking to change their relationship with alcohol.
We're glad the app helped keep you accountable and on track throughout your journey. It's also wonderful to hear that you're interested in exploring our coaching and group support options as you continue your alcohol-free journey. Those resources will be there whenever you're ready to take advantage of them.
Thank you for your recommendation and for trusting Choose Your Horizon to be part of your progress. We wish you continued success and fulfillment as you move forward.
s
steven holcomb · 写过 2 条评价 · 体验于 2026-05-22 ·
★★★★★
会议领导很棒
Choose Your Horizon 回复2026-05-25
Thank you for your review! We’re so happy to hear that you had a great experience with your session leader. Our team works hard to create a supportive, welcoming, and informative environment, and feedback like yours means a lot. We appreciate you being part of Choose Your Horizon and look forward to continuing to support you on your journey.
Thank you so much for sharing such a heartfelt and honest review of your experience with Choose Your Horizon. Your strength, self-awareness, and determination truly shine through in your words.
Recovery is rarely a straight line, and recognizing that it takes time, patience, and “baby steps” is such an important part of the journey. We’re incredibly proud of the progress you’ve made in just 30 days and grateful that our staff and daily AI check-ins were able to support you along the way.
The fact that you continue to get back up, refocus on what matters most to you, and keep moving forward speaks volumes about your commitment to yourself and your future. Thank you for allowing us to be part of your journey. We’re cheering you on every step of the way.
Thank you for taking the time to share your honest feedback about Choose Your Horizon. We’re glad to hear that you found value in the program overall, though we’re sorry to hear that getting started felt difficult and that the insurance aspect was frustrating for you.
We understand that insurance coverage is an important consideration for many patients, and feedback like yours helps us continue evaluating ways to improve the experience and accessibility of our services. We truly appreciate you giving the program a try and sharing your perspective with others.
c
customer · 写过 3 条评价 · 体验于 2026-05-15 ·
★★★★★
效果很好
效果很好。我毫不费力地将饮酒量减少了 50% 以上
Choose Your Horizon 回复2026-05-19
Thank you for sharing your experience with Choose Your Horizon! We’re so encouraged to hear that you’ve been able to reduce your drinking by over 50% and that the process has felt manageable for you.
Making meaningful changes can feel overwhelming at first, so hearing that the program has worked well with “little effort” is wonderful feedback for both our team and others considering taking the first step. We’re proud to be part of your journey and appreciate you taking the time to leave a review!
Thank you so much for sharing your experience with Choose Your Horizon! We’re thrilled to hear that the daily check-ins and accountability helped support your journey in such a meaningful way.
You said it perfectly , honesty with yourself is such an important part of the process, and we’re glad the encouragement and positive feedback helped you stay motivated even during challenging moments. Your insight that “the program works as much as you let it” is incredibly powerful and inspiring.
We truly appreciate you being part of the CYH community and sharing your success with others!
M
Michael Smith · 写过 4 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
我的渴望减少了,但仍然……
我喝酒的欲望减少了,但喝酒的量仍然保持不变。
Choose Your Horizon 回复2026-05-09
Thank you for sharing your experience with Choose Your Horizon. We’re encouraged to hear that you’ve noticed a decrease in cravings, as that can be an important step forward in the process. Progress can look different for everyone, and changes in drinking patterns sometimes take time. We appreciate your honesty and are glad you’re continuing the journey with us.
Thank you for taking the time to share your experience with Choose Your Horizon!
We’re so glad to hear that the app has been easy to use, the instructions were clear, and that the program feels supportive without being overwhelming. Our goal is to create a comfortable, flexible experience that allows each person to move at their own pace, so your feedback truly means a lot to our team. We appreciate you being part of the journey with us!
J
Jeff Nelson · 写过 1 条评价 · 体验于 2026-05-05 ·
★★★★★
纳曲酮起作用了
纳曲酮起作用了。 几年来我一直试图减少饮酒,但没有成功。 我觉得我已经克服了对酒精的依赖。
Choose Your Horizon 回复2026-05-09
Thank you so much for sharing your experience with Choose Your Horizon.
We’re incredibly happy to hear that naltrexone has helped you make such meaningful progress after years of struggling to cut back on drinking. Reaching a place where you feel more in control is a huge accomplishment, and we’re honored to have been part of your journey. We truly appreciate your trust and wish you continued success moving forward!
K
KB · 写过 4 条评价 · 已认证 · 体验于 2026-05-01 ·
★★★★★
优质的服务和对细节的关注
Choose Your Horizon 回复2026-05-09
Thank you for your kind words and for taking the time to share your experience with Choose Your Horizon!
We’re so glad to hear that you felt well cared for and appreciated our attention to detail. Providing thoughtful, supportive service is very important to our team, and your feedback means a lot to us. We’re grateful to be part of your journey!
S
Simmy Wolfe · 写过 1 条评价 · 体验于 2026-04-30 ·
★★★★★
非常专业
非常专业、贴心、咨询的团队
Choose Your Horizon 回复2026-05-01
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience with our team. Providing professional, thoughtful, and personalized support is at the core of what we strive to do every day.
We truly appreciate you taking the time to share your feedback and are grateful to have you as part of the Choose Your Horizon community.
G
Ginette · 写过 1 条评价 · 体验于 2026-04-24 ·
★★★★★
药物效果很好,但注射器……
药物效果很好,但注射器总是破裂,让我流了很多。
Choose Your Horizon 回复2026-04-27
Thank you for your feedback and we’re really glad to hear the medication is working well for you.
We’re sorry to hear about the issue with the syringes, that’s definitely frustrating, and not the experience we want you to have. We’d like to make this right and look into the issue further. Please reach out to our support team so we can get replacements sent out and address any quality concerns. They can be reached at [email protected]
We appreciate you bringing this to our attention and are grateful to have you in the program.
Thank you for your thoughtful feedback and we’re so glad to hear you’ve loved your journey with Choose Your Horizon.
We also really appreciate you calling out your experience with the liver testing. That’s helpful insight, and we understand how valuable more detailed, personalized information can be when reviewing your results. We’re always looking for ways to improve, and feedback like yours helps guide those enhancements.
Thanks again for being part of the program, we’re grateful to support you.
K
Kim Anderson · 写过 1 条评价 · 体验于 2026-04-23 ·
★★★★★
该计划对……有很大好处。
计划让我受益匪浅。
Choose Your Horizon 回复2026-04-27
Thank you for your feedback! We’re so glad to hear the program has been a great benefit for you. It means a lot to know it’s making a positive impact, and we’re grateful to be part of your journey.
Thank you so much for sharing your experience. We’re really glad to hear that your integration guide has been compassionate and supportive throughout your journey. It means a lot to know the sessions are making a meaningful difference, especially given your experience with treatment-resistant depression. Your recommendation truly means a great deal to us, and we’re honored to be part of your care.
Thank you for your feedback! We’re glad to hear that you found the process easy and confidential, that’s something we work hard to provide for every member.
It’s also great to know you felt supported by our healthcare providers. Having access to guidance along the way can make a big difference, and we’re here whenever you need us.
We appreciate you taking the time to share your experience!
Thank you for sharing your experience and we’re really sorry to hear that the medication hasn’t worked the way you were hoping.
The treatment we provide isn’t designed to make you feel sick when drinking, but rather to help reduce cravings and change your relationship with alcohol over time. That said, everyone responds differently, and sometimes it can take adjustments or additional support to see the desired results.
We’d really like to help you get more out of the program. If you’re open to it, connecting with one of our providers could be a helpful next step to review your experience, discuss what you’re feeling, and explore other options that may better support your goals.
Please don’t hesitate to reach out to our care team @ [email protected], we’re here to support you.