# City-Link Express 评价与评分 > 来源: OK.one — https://ok.one/review/www.citylinkexpress.com - 域名: www.citylinkexpress.com - 分类: 商业服务 - 综合评分: 2.1 / 5 (279 条评价) - 评分分布 5→1 星: 24% / 2% / 1% / 1% / 71% - 所在地: Malaysia · Shah Alam - 数据更新: 2026-10-25 City-Link Express（www.citylinkexpress.com）在 OK.one 的综合评分为 2.1 分（满分 5 分），基于本站收录的 279 条用户评价，属于商业服务分类，口碑较差。71% 的评价为 1 星，差评比例偏高；商家回复了 7% 的差评；近 12 个月新增 86 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/14 页) ### ★☆☆☆☆ Receive the parcel which has been tear… - Shan · 2026-10-21 Receive the parcel which has been tear before, so bad service! Besides, it also took longer time to receive. So bad express that i have even meet before! > 商家回复 (2026-10-22): We sincerely apologize for the damaged parcel and delayed delivery. We understand your disappointment and regret the inconvenience caused. Could you please provide us with your tracking number or order details so that we can investigate this matter further? Thank you for your feedback, and we apologize again for the unpleasant experience. ### ★★★★★ Great service! - Lina · 2026-10-19 > 商家回复 (2026-10-20): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★☆☆☆☆ Pick-up and delivery are fine - JH LEE · 2026-10-09 Pick-up and delivery are fine, but when problems happen, you can't reach anyone for help. Even the manager doesn't answer calls. Nobody takes responsibility, and everyone just keeps pushing the blame around > 商家回复 (2026-10-12): We sincerely apologize for the frustration and inconvenience you experienced, especially when you needed assistance with an issue. We understand how important it is to have someone available to provide support and take responsibility when things don’t go as expected. We’re sorry that we fell short of your expectations in this regard. Your feedback is important to us, and we take your concerns seriously. We would appreciate the opportunity to look into what happened and address the matter appropriately. Please contact us through our official support channels with your order details so we can investigate further. Thank you for bringing this to our attention, and we apologize again for your experience. ### ★★★★★ Efficient and friendly service - Keith Soh · 2026-10-02 Efficient and friendly service > 商家回复 (2026-10-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Best service provided - Misha · 2026-10-01 > 商家回复 (2026-10-02): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Good Experience deal with Citylink… - Syed Nahar · 2026-10-01 Good Experience deal with Citylink Express, courier service..well done > 商家回复 (2026-10-02): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★☆ Easier and helpful - nur adawiyah mansor · 2026-09-23 > 商家回复 (2026-09-23): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ all good everything good - Eden Greenz · 2026-08-21 all good everything good > 商家回复 (2026-08-22): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Proper organise and friendly customer… - Mak Wan Fui · 2026-08-20 Proper organise and friendly customer service > 商家回复 (2026-08-21): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ good service - Aida Aldeena · 2026-08-20 > 商家回复 (2026-08-21): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Good service - Sharvin · 2026-08-19 Very good service > 商家回复 (2026-08-20): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★☆☆☆☆ dah out for delivery then delivery… - Syaza Sofia · 2026-08-15 dah out for delivery then delivery unsuccessful. Sampai 2 kali ulang benda sama. SERVICE TERUK. LAMBAT. DELAY BARANG 2 HARI. PIHAK SHOPEE DAH REPORT PUN MASIH TIADA TINDAKAN. TUTUP JELA COMPANY NI > 商家回复 (2026-08-18): We sincerely apologise for the unpleasant experience you had and understand your frustration regarding the delays. This is certainly not the level of service we aim to provide. Kindly provide us the consignment number so that we can assist to check with the relevant team. ### ★☆☆☆☆ Extremely terrible,HIGHLY SUGGEST USING ANOTHER SHIPPING METHOD - Si Is · 2026-08-14 So GODDAMN TERRIBLE. I WONDER WHO GAVE 5 STARS , ROBOT? If your shipment just arrives without problems and you don't care about timing, fine. But if there's a problem and you want to pick it up yourself, you contact their freaking customer service , they take forever to reply, and reply in terrible way,your shipment delay due to REASON... Then end the conversation without hesitation. You have no choice but to wait for their brain-dead team to ship it > 商家回复 (2026-08-18): We sincerely apologise for the unpleasant experience you had and understand your frustration regarding the delays. This is certainly not the level of service we aim to provide. Kindly provide us the consignment number so that we can assist to check with the relevant team. ### ★★★★★ Fast delivery - Azlina Masli · 2026-08-10 Fast delivery > 商家回复 (2026-08-10): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Citylink HQ the best. - Aina Nabilla · 2026-08-04 Citylink HQ the best. > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Very good service and pick up on time! - nirmala arumugham · 2026-08-04 Very good service. Pick up on time!! > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ pickup n delivery recommended - Fatin Syafiqah Razak · 2026-08-04 > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Had a great experience with Citylink - Aza Zahri · 2026-08-04 Had a great experience with Citylink, the staff were friendly and very helpful. > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Very helpful - Loke Wei Khor · 2026-08-04 > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. ### ★★★★★ Very Excellent - Azhar Halip · 2026-08-04 Very Excellent > 商家回复 (2026-08-05): Thank you for the review. We truly appreciate your support and are glad to hear you had a great experience. We look forward to assisting you again. --- - 全部评价与筛选: https://ok.one/review/www.citylinkexpress.com - JSON 接口: https://ok.one/api/companies/www.citylinkexpress.com - 评分口径与数据来源: https://ok.one/methodology/