# CrystalTravel.com 评价与评分 > 来源: OK.one — https://ok.one/review/www.crystaltravel.us - 域名: www.crystaltravel.us - 分类: 旅游度假 - 综合评分: 4.8 / 5 (103 条评价) - 评分分布 5→1 星: 94% / 2% / 1% / 0% / 3% - 所在地: United States · Jersey City - 数据更新: 2026-08-10 CrystalTravel.com（www.crystaltravel.us）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 103 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，96% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 马丁在解决问题方面非常有帮助…… - Rich M · 2026-05-03 马丁在解决我们的国际航班预订问题方面非常有帮助。非常感谢。 > 商家回复 (2026-05-15): Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 感谢斯坦利为我们提供的优质服务…… - Elizabeth Hyman · 2026-05-02 感谢斯坦利在英国之旅中提供的优质服务。 > 商家回复 (2026-05-15): Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 水晶旅游的迈克尔·里夫斯 - Leonard Jackson · 2026-04-29 迈克尔·里夫斯 (Michael Reeves) 是我们的客户服务代表，他为我们预订从 DFW 到 LHR 的往返航班提供了最大的帮助。 他在引导我和我的妻子完成预订过程时非常耐心，确保我们收到我们喜欢的飞机类型和座位位置。 这是我们第一次与水晶旅游开展业务，由于迈克尔·里夫斯提供的顶级服务，我们感到非常愉快。 我们期待在未来的旅行中继续与 Crystal Travel 保持合作关系，并信任这家员工了解良好客户服务价值的公司。 > 商家回复 (2026-05-15): Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁·史密斯的经纪人非常有耐心...... - David Chong · 2026-04-23 马丁·史密斯的代理对客户非常有耐心，以非常满意的方式解释了所有细节。 > 商家回复 (2026-04-27): Dear David, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 很棒的客户服务 - Eric Tee · 2026-04-23 很棒的客户服务！ 马丁太棒了。 > 商家回复 (2026-04-27): Dear Eric, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁非常有帮助！ - Alison · 2026-04-21 > 商家回复 (2026-04-27): Dear Alison, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 患者支持和优惠价格 - Joyu · 2026-04-19 马丁·史密斯（Martin Smith）在整个飞机书籍学习过程中非常耐心且友善。价格即使不是最好的，也可能是其中之一。 > 商家回复 (2026-04-20): Dear Joyu, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁 - Abou Wane · 2026-04-18 它的好人帮助我 > 商家回复 (2026-04-20): Dear Abou, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 我写信是为了分享我的积极… - Phillip Hasouris · 2026-04-17 我写这封信是为了分享我与马修·罗伯茨的积极经历。最近，我第一次致电 Crystal Travel，询问有关飞往罗马的机票的问题，Mathew 为我提供了帮助。 我解释了我面临的几个问题，马修立即控制了局势。他理解我对时间限制的紧张感，并以专业和耐心的方式处理了整个过程。他的支持确实有助于平息局势。 我赞扬马修的出色服务以及他如何满足我的要求。 最好的问候， 菲利普·哈苏里斯 (Philip Hasouris) 马萨诸塞州名誉诗人布罗克顿。 > 商家回复 (2026-04-20): Dear Phillip, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★☆☆☆☆ 他们对手柄的方式非常失望…… - Yoshinori Takita · 2026-04-14 他们处理预订过程的方式非常失望。他们不应该从事这个行业。我正在寻找旅行的病房，突然发现我的预订不再存在，他们无法重新预订我需要去的地方。因此，我不推荐这家公司，你会失望的 我被骗了，给了我太多借口，而且不退钱。 > 商家回复 (2026-04-14): Dear Customer, We sincerely apologize that we did not meet your expectations on this occasion. We understand your disappointment and regret the inconvenience caused. Please note that we made every attempt to reach you but unfortunately, we did not receive any response at the time. Due to the airline’s booking policy and fare rules, we were unable to hold the booking for an extended period. The reservation was automatically cancelled by the airline as the selected seats were sold out. After we shared the cancellation confirmation, we received your request to rebook the flights; however, by then, the originally selected seats were no longer available. That said, if you are flexible with your travel dates, we would be happy to check and offer the best available options for you. Regarding your refund, it was clearly communicated that the pre-authorized charge had been released from our end and would be reversed to your account within 2–3 business days. We would like to confirm that we are not holding any amount, as we operate with full transparency and value our customers. We request your kind cooperation and understanding in this matter and hope to have the opportunity to assist you in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 我使用水晶旅游的经历 - Ricardo Sadir · 2026-04-14 我使用 CrystalTravel 的经历，特别是得到 Michael Reese 的帮助，非常棒。我尝试使用我的常规代理预订国际机票，但他们无法匹配广告票价，因为他们说这些展会要么已过期，要么由于动态变化而不再可用 - 好吧，迈克尔能够为我提供这些价格，这为我节省了很多钱。谢谢迈克尔。 > 商家回复 (2026-04-14): Dear Ricardo, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★☆ 良好的客户服务 - Sara N · 2026-04-11 我们在预订航班时遇到了一些困难，但格蕾丝和团队非常耐心和乐于助人，试图弄清楚如何确保我们能够预订今年夏天度假的航班，并确保我们的付款正确。我很欣赏他们的努力和专业精神。 > 商家回复 (2026-04-13): Dear Sara, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁非常乐于助人 - Arun Sanyal · 2026-04-02 > 商家回复 (2026-04-03): Dear Arun, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 格蕾丝今天帮了我很多忙，她清理了…… - Davis · 2026-04-01 格蕾丝今天帮了我很多忙，她消除了我所有的疑虑 > 商家回复 (2026-04-01): Dear Davis, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁是一位出色的服务代表…… - Granite Outlet · 2026-04-01 马丁是一位出色的服务代表，为我提供了优质的客户服务。 > 商家回复 (2026-04-01): Dear Customer, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 尼克·哈林顿 - Calvin Juarez · 2026-03-28 > 商家回复 (2026-03-29): Dear Calvin, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 了不起的工作 - Adrienne Lynn Grabow · 2026-03-28 了不起的工作，尼克 > 商家回复 (2026-03-29): Dear Adrienne, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 尼克·哈林顿很棒而且乐于助人。 - Ben Pillet · 2026-03-27 > 商家回复 (2026-03-29): Dear Ben, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 尼克为我们预订行程提供了很大的帮助…… - Maya Devi · 2026-03-26 尼克为我们预订印度之旅提供了很大帮助。 > 商家回复 (2026-03-26): Dear Maya, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com ### ★★★★★ 马丁非常乐于助人并且… - Michael Goodenow · 2026-03-24 马丁对我们的意大利之旅非常乐于助人和包容。他为我们找到了很多东西，并使整个过程变得非常容易。谢谢马丁！ > 商家回复 (2026-03-25): Dear Michael, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, Customercare@crystaltravel.com --- - 全部评价与筛选: https://ok.one/review/www.crystaltravel.us - JSON 接口: https://ok.one/api/companies/www.crystaltravel.us - 评分口径与数据来源: https://ok.one/methodology/