# CSSBuy 评价与评分 > 来源: OK.one — https://ok.one/review/www.cssbuy.com - 域名: www.cssbuy.com - 分类: 商业服务 - 综合评分: 3.8 / 5 (319 条评价) - 评分分布 5→1 星: 63% / 9% / 1% / 2% / 25% - 所在地: China · Hangzhou - 数据更新: 2026-10-24 CSSBuy（www.cssbuy.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 319 条用户评价，属于商业服务分类，口碑一般。评价两极分化：72% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 56% 的差评；评价主要围绕客户服务、产品。数据最后更新于 2026-10-24。 ## 最新评价(第 1/16 页) ### ★★★★★ I've never had problems and it's very… - Diogo · 2026-10-19 I've never had problems and it's very good ### ★★★★★ Great Customer Service!!! - asd asd · 2026-10-15 ### ★☆☆☆☆ Terrible First Experience with CSSBUY – Poor Customer Service and No Shipping Updates - Denilson Aveleira · 2026-10-14 This has been a very disappointing experience with CSSBUY, especially considering that this was my first purchase. I shipped my order on 29 September, and the estimated delivery time was supposed to be 7–15 days. However, I still haven't received any updates about my shipment, leaving me without any clear information about its whereabouts or when I can expect to receive it. I contacted customer support hoping for a proper explanation and a clear estimated delivery timeframe. Unfortunately, the only response I received was that the parcel had already been handed over to the shipping agent and that CSSBUY could do nothing about it. I understand that shipping delays can happen, but what I find unacceptable is the lack of transparency, the absence of updates, and the unwillingness to provide a clear timeframe or meaningful assistance. To make matters worse, the customer service experience was extremely poor. The representative I spoke with, Layee, was unable to provide a satisfactory solution or answer my questions properly. After making a payment and waiting patiently, I expected at least a reasonable level of customer support and communication. Instead, I was left feeling that nobody was willing to take responsibility for my issue. This has been a terrible first experience with CSSBUY. I hope they improve their shipping communication and customer service, because customers deserve clear answers, realistic delivery estimates, and proper assistance when something goes wrong. ### ★★★★★ Nice service. - Ruan Cardoso · 2026-10-13 ### ★☆☆☆☆ they don't pay...... - Silviu Zaharia · 2026-09-29 freebnb.in and all similar sites don't pay.... once you request withdraw, the block your account ....they discover bot / double account / etc / exactly in withdraw moments......they are extremely polite to explain the situation, but don't pay....so it is your decision to work or not with this site..... ### ★☆☆☆☆ COBRANÇA INDEVIDA - Diego Diretamente Fronteira · 2026-09-28 I had a very frustrating experience with CSSBuy. I already paid the shipping fee for my package. After the payment, CSSBuy informed me that they would not ship my package unless I deposited an additional 240.8 RMB into my account using another payment method such as Wise, Alipay or crypto. They claim that this extra amount is only for “verification” and will not be deducted, but this requirement was not clearly explained before I paid the shipping fee. I repeatedly asked them to either ship my package using the amount already paid, provide the exact official policy that requires this additional deposit, or refund the shipping fee. Instead, I keep receiving essentially the same response telling me to deposit more money. For me, the biggest problem is the lack of transparency. A customer should know about this kind of requirement before paying for shipping. I will update this review if CSSBuy provides a proper solution, ships my package without requiring an unexpected additional deposit, or issues a refund. ### ★☆☆☆☆ Recharge System just doesn't work - LS · 2026-09-26 Recharge System just doesn't work. Tried to complete the "simple" recharge wallet submission via Wise payment. Caused an absolute headache as they were expecting a GBP payment, despite sending the funds in CNY/RMB. Customer service were painful to deal with, tried to tell me I hadn't sent enough money when they were showing me someone else's transfer. Made all the excuses under the sun about not being able to process the recharge. Stated their finance department weren't working, but then quoted responses from their finance department during customer service chat. If you're going to deal with them, just accept you'll be paying additional inflated conversion rates when paying via credit card. The wallet recharge process to try and save money isn't remotely worth the hassle. ### ★★★★★ Really good and trustworthy agent. - Lomr · 2026-09-24 ### ★☆☆☆☆ STAY OFF AND WARNING! - john Appleyard · 2026-09-23 STAY OFF AND WARNING! I purchased few item on their website and they started charging me for storage, rehearsal, shipping , etc, charge after charge, I contacted their customer service and they went through the same process of charging for this and that,I finally gave up. It is a ripping off website and be AWARE , STAY OFF ### ★★★★★ One of best service - Enrico · 2026-09-19 One of best service, they are the oldest in the market. Secure, fast and cheap. Great assistance ### ★★★★★ Happy with the service - Moow · 2026-09-19 ### ★★★★★ Best Shipping agent out there. - Davis D · 2026-09-18 In my opinion, Cssbuy is the best shipping agent out there. They have the cheapest shipping prices, and very fast support. I have nothing bad to say about them, and would recommend Cssbuy to anyone who wants a reliable shipping agent. ### ★★★★★ The service works fine you can use it… - Gabriel Suhett · 2026-09-15 The service works fine you can use it do do a ressel items and make some extra money or use to get some rare itens you want. I like so much im from brazil ### ★★★★★ better seller in china - Mário Couto · 2026-09-14 ### ★★★★★ A good company - Daniel · 2026-09-11 Man, everything has gone smoothly for me so far; the staff took good photos, and the turnaround time for requests was fast—I haven't had any issues there. I hope it stays that way. God bless your company. ### ★☆☆☆☆ CSSBuy is a dishonest Chinese company that does not respect the legal rights of Brazilian buyers, do not buy from this company. - Vitor Livre · 2026-09-07 CSSBuy is a Chinese company that is extremely dishonest with buyers; I have videos and photos proving my order arrived destroyed due to their own negligence, even though I had paid for a fake insurance policy they offered. I lost 1,500 reais (300 dollars) because it was confirmed that they did not pack my product correctly or honestly. I do not recommend buying from this fraudulent company. ### ★★☆☆☆ Barely passable experience - kuba b · 2026-09-01 The website is extremely buggy and frustrating to use. Sometimes the wrong icon is displayed for an item. For example, a black T-shirt icon would show up when I selected a white T-shirt. This was CSSBuy’s fault and not an issue with the actual listing, and the misleading icon is actually what caused me to order the wrong color and ultimately return the T-shirt. The return process was another major problem. When I tried to return the item, I received little to no information about what was happening with it, and the return itself took an extremely long time. To make things worse, the amount eventually refunded to my account was at least four times less than what I originally paid. The refunded funds also took so long to appear that I had already shipped my parcel several days before the refund even showed up. Even then, the website wouldn't let me withdraw the remaining balance. Order notes were also unreliable, as they would simply disappear after placing an order. I had to contact support just to provide instructions for rehearsal packing, and despite doing so, the instructions weren't followed anyway. The shipping statuses were buggy as well and would often update days later than they should have, making it difficult to know what was actually happening with my parcel. The only reason I'm giving CSSBuy a very generous rating of 2 stars instead of 1 is because, somehow, my package did eventually arrive at my door, and CSSBuy had the lowest shipping prices compared with other agents at the time. I guess you get what you pay for. ### ★★★★★ Got a question about an order , - Kevin Hanisch · 2026-09-01 Got a question about an order , They helped me directly and without being rude or anything, Been using them for a good time now and can recommend them, Staff is very fast with answers and helps with any questions. Can definitely recommend them, have not issues since im using them ### ★★★★★ The best and very fast - Daniel · 2026-08-31 > 商家回复 (2026-08-31): Thank you for your review! Best regards, CSSBuy Team ### ★★★★★ its soo good! - Lucas Richardson · 2026-08-31 > 商家回复 (2026-08-31): Thank you for your review! Best regards, CSSBuy Team --- - 全部评价与筛选: https://ok.one/review/www.cssbuy.com - JSON 接口: https://ok.one/api/companies/www.cssbuy.com - 评分口径与数据来源: https://ok.one/methodology/