Cyber.Florist

Dear Colin, Thank you for sharing your experience. We’re glad to hear that sending a fruit basket to Coimbra, Portugal was easy from the UK and that the ordering process, payment, and delivery updates all went smoothly. It’s wonderful to know the basket arrived as expected and that the fruit was of good quality. Hearing that it looked great in the photo you received from your friend makes the gift even more special. We also appreciate you mentioning the delivery photo request. While we're sorry that wasn't provided, we're pleased that everything else met your expectations. Thank you for choosing Cyber-Florist. We truly appreciate your trust and look forward to helping you again. Warm regards, The Cyber-Florist Team

Dear Justin, Thank you for sharing your experience. We’re glad to hear everything went smoothly with your order to Ormoc City, Philippines and that our team could quickly help resolve the issue with your order. Having reliable customer service really matters when you send flowers to the Philippines from across the world, especially the first time. It’s wonderful to know the process felt easy, comfortable, and trustworthy for you, and that your girlfriend received a thoughtful surprise. We truly appreciate your trust in Cyber-Florist and look forward to helping you again in the future. Warm regards, The Cyber-Florist Team

Dear Valentyna, Thank you for such a thoughtful and generous review. We’re truly grateful for your support and your “100 stars” rating. You perfectly understand that surprise deliveries can sometimes require a little flexibility, especially when recipients are not expecting such a thoughtful gift. That’s why reliable communication and careful coordination matter so much when you send flowers internationally. It’s wonderful to know you were happy with the service and would recommend Cyber-Florist to others. Your kind wishes and encouragement mean a lot to our entire team. Warm regards, The Cyber-Florist Team

Dear Ursula Rehn Wolfman, Thank you for sharing your experience. We’re glad we could help correct the contact information and ensure your flowers were delivered on time in São Paulo, Brazil. Reliable communication really matters when you send flowers to Brazil, especially when unexpected issues come up. It’s also wonderful to hear you previously had a great experience sending flowers to Germany and that the bouquets were stunning on both occasions. We truly appreciate your continued trust in Cyber-Florist and look forward to helping you create more special moments. Warm regards, The Cyber-Florist Team

We appreciate your feedback regarding your order to Bender, Moldova. We’re sorry to hear that the delivery timing and bouquet presentation did not fully meet your expectations. The delivery was slightly delayed because the recipient requested a change of address, and the new timing was agreed upon directly with them in advance. We understand how important it is to stay within the expected timeframe and appreciate your understanding. Regarding the bouquet, we carefully reviewed the florist’s photo taken before delivery and can confirm the flowers were fresh at that time. That said, we take your comment about the use of tape seriously and have already instructed the florist to avoid this and use proper ribbon going forward. If you’d like us to look into this further, please feel free to reach out. Warm regards, The Cyber-Florist Team