# Day One Fulfillment 评价与评分 > 来源: OK.one — https://ok.one/review/www.dayonefulfillment.com - 域名: www.dayonefulfillment.com - 分类: 商业服务 - 综合评分: 1.0 / 5 (5 条评价) - 评分分布 5→1 星: 0% / 0% / 0% / 0% / 100% - 所在地: China · Ningbo - 数据更新: 2026-10-25 Day One Fulfillment（www.dayonefulfillment.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 5 条用户评价，属于商业服务分类，口碑较差。100% 的评价为 1 星，差评比例偏高；商家回复了 80% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Waiting 9months on a replacement or… - Jacqui · 2026-02-20 Waiting 9months on a replacement or refund for a product that broke after one use. Almost 60 emails and I am still issued the same response each time ‘we appreciate your patience and are checking with our team to resolve this issue’. Total nonsense, they have no interest in solving the issue. Horrendous customer service. > 商家回复 (2026-02-20): Hi Jacqui, We’re truly sorry to hear how long this situation has been ongoing — that would understandably be very frustrating. We’d like to clarify that DayOne Fulfillment is not the brand or store you purchased from, and you have not been in contact with us. We are a logistics company that supports online stores with warehousing and shipping. In simple terms, we handle the preparation and dispatch of parcels from the warehouse, not customer service, refunds, warranty claims, or replacement approvals. We are also not the final delivery carrier (such as USPS, Royal Mail, etc.). We manage the order until it is handed over to the shipping carrier. We do not have access to the brand’s customer support system or authority to issue refunds or make final decisions on replacements. That said, we do want to be helpful where possible. If you would like, you can email us at info@dayone-shipping.com with your order number and the name of the store. We can reach out internally to notify the store’s support team that this matter is still unresolved. While we do not have control over their final decisions, we can at least help escalate awareness on our end. We sincerely hope the brand resolves this for you quickly and appreciate your understanding of our role in the process. Best regards, DayOne Fulfillment ### ★☆☆☆☆ It's a nightmare to work with them - Elisa Marini · 2025-12-11 Requesting a quote from them is just a back and forth between you and their agent asking for proof of sales/orders and screenshots. I think their approach is not very friendly, nor sustainable for store owners. I have asked many times for quotes and they keep saying I need to meet specific requirements first. They have either tons of customers, which enable them to treat badly new customers or they're just acting like a Premium service when in reality it's all a bluff. Go elsewhere for these services, tons of others do it faster and better. > 商家回复 (2025-12-12): Hi Elisa, Thank you for taking the time to share your feedback. At DayOne Fulfillment, we’re committed to providing high-quality, consistent service to all of our clients—from fast-growing dropshipping stores to established DTC brands. To ensure that we can serve both new and existing partners fairly and efficiently—especially during high-demand seasons like Q4—we follow a standardized onboarding process for all quote requests. As part of that process, we ask prospective clients to share a simple screenshot confirming recent order activity. This step helps our sourcing and operations teams allocate resources efficiently and prioritize quote preparation for stores actively fulfilling at scale. We understand that every business has its own preferences and comfort levels when it comes to sharing information. Our goal is never to inconvenience anyone, but to maintain a high standard of service and avoid delays for all clients. We regret that our process didn’t align with your expectations, and we appreciate you giving us the opportunity to explain. If circumstances change or if you’d like to revisit the conversation, our team would be happy to speak with you again. Wishing you continued success, The DayOne Fulfillment Team www.dayonefulfillment.com ### ★☆☆☆☆ RUDE and Piece of trash - Champaign · 2025-08-21 Got an interview from the client from DayOne and his name was Joris. Very rude. His first question was if I know DayOne and what products do they fulfill. How the hell will I know. He just dropped the call and blocked me on upwork. What a total piece of trash. Dont trust this company from China. ### ★☆☆☆☆ I am trying to return sandles from Peak Footwear UK - Min Clifford · 2024-09-04 I am trying to return sandles from Peakfootwear UK to you at the return address they forced me to use as they didn't say on the website that the 30 day money back guarantee on unsuitable goods had to go to: Dayone Fulfillment Co. Ltd Rm808 Block A Zhongguanxilu #1277 Zhenhaiqu Ningbo 315201 China I can not send this via EVRI without a local telephone number. Please provide immediately > 商家回复 (2024-09-07): Hello, Min. Thank you for reaching out to us. Please note that you can visit our website for our contact information, and email info@dayone-shipping.com. Please email us for contact details of our warehouse manager to complete your return. Thank you. ### ★☆☆☆☆ They provide loggistincs to fraudulent… - Maria · 2024-01-22 They provide loggistincs to fraudulent companies that scam worldwide customers with bad products and services. If you see this company about the brand be aware. I bought something from Anna Barcelona and when tried to get a refund they gave me a label for this company. Trabajan con empresas que estafan a los clientes. > 商家回复 (2024-03-07): Hello Maria, We are sorry to hear about the unfortunate experience you've had with the store you mentioned. Please note that we are a sourcing & warehousing company, we do not provide logistics services. If you feel you were misled by the store from which you ordered, please email us immediately and we will help to investigate. While we do not personally manage any front-end business for the stores we service, we do not support scam stores, and take these accusations very seriously. --- - 全部评价与筛选: https://ok.one/review/www.dayonefulfillment.com - JSON 接口: https://ok.one/api/companies/www.dayonefulfillment.com - 评分口径与数据来源: https://ok.one/methodology/