# Drive lah 评价与评分 > 来源: OK.one — https://ok.one/review/www.drivelah.sg - 域名: www.drivelah.sg - 分类: 车辆与交通 - 综合评分: 3.7 / 5 (405 条评价) - 评分分布 5→1 星: 49% / 20% / 6% / 4% / 21% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。 ## 最新评价(第 1/21 页) ### ★★★★★ Hi Trixie was so helpful and guided me… - Parthiban · 2026-10-23 Hi Trixie was so helpful and guided me throughout to all my questions. ### ★★★★★ Trip Issue - fiq qqy · 2026-08-06 I had an issue with my trip, and I would like to thank the Drive lah customer service team, especially Godie, for the excellent support. Godie was very patient, professional, and took the time to explain the price breakdown to me step by step, making everything clear and easy to understand. The issue was resolved smoothly thanks to the prompt assistance and great customer service. It's reassuring to know that Drive lah has a team that genuinely cares about helping its customers. Thank you, Godie, and thank you, Drive lah, for the outstanding support. Keep up the great work! ### ★★★★☆ Unknown charges from old bookings appear 2 years later - kokhui lim · 2026-08-01 Unknown charges from old bookings appear 2 years later. I have recently made a car rental booking through drivelah app in 2026, but later found that there are unknown charged tied to my next booking. After contacting the customer service, was told it was a system related error back in 2024 booking driveleh seek to claim back the extra discount from me. This is totally unacceptable! I paid the amount shown at the time of booking and drivelah suddenly come to me 2 years later and tied these "unexplained" charges to my next booking. I seriously think Drivelah should educate their customer service and prevent this unreasonable act. ### ★★★★★ Customer service-GODIE helped to clear… - Frank Huang · 2026-07-22 Customer service-GODIE helped to clear the dispute of the charge to the guest accurately and quickly. Thanks a lot. ### ★★★★★ Godie was great! - Stanley Cheong · 2026-07-12 ### ★★★★☆ Excess mileage claims - John Lim · 2026-06-16 Given the overwhelming number of customer inquiries your team faced, I'm impressed that my issue was eventually resolved. It did take more than a week, but I appreciate Goldie’s help that I received in getting a fair outcome for the guest's excess mileage claim. ### ★★★★★ I can say that they reply quite fast - HikaM · 2026-06-16 I can say that they reply quite fast, even I’m at Malaysia. Got some problem happening with the car there, they still tell me if I really need a tow service, let them know. ### ★★★★★ Fast verification from Gabriel - Farhanna Hanif · 2026-06-10 Fast verification from Gabriel! Hassle free. Straight forward instructions. Good customer service ### ★★★★★ Godie - Kavi · 2026-06-07 Godie, thanks for resolving the low fuel charge issue promptly. ### ★★★★★ Gabriel was very swift in the response… - Rahil · 2026-06-06 Gabriel was very swift in the response and helped resolve my verification ### ★★★★★ Account Issue - Ashik Ahmad · 2026-06-02 Trixie helps and guides me on my account issue.. Great help. Thanks ### ★★★★★ The customer service is professional… - aaron soo · 2026-05-31 The customer service is professional and wonderful. Thank you for assisting me Godie. You have been a blessing. ### ★★★★★ Compliment to Ms Izzy (Support Team): Efficient And Sympathetic - Sam · 2026-05-26 Today I had to make a complaint (usually I just clean up and forget abt it) But this particular guest who disgustingly ate in my car, with chip crumbs no 1 or 2 pieces it contains like all the left overs in the bag poured on the floor. And chocolate cookies crumbs on the door-handle holder. and a chunk of chocalate stuck in the floor mat embeded inside my mat. And also sweets on the seats. It was a mess I never could have imagined. I lodged a complaint and within a day, there was this kind support team named Izzy took up my case. I spoke to her and send her the photos and videos and she was very saddened such a case could have happened. Izzy was very kind and efficiently set up a case number and put up my photos and complaint to her boss. And within 1 day, she replied me that I can be compensated for the time that I need to send the car for deep cleansing service and vacuum and wash the car mats to prevent infestation of any roaches etc. And the whole day was lost , any potential guest cannot rent my car for that day, as I have to block out this day to run this errand . I appreciate your kind reply and I hope to get the compensation in the next payout. Hopefully I do not have any more of such guests in the future. ### ★★★★★ an issue resolved. - Khalid · 2026-05-25 I had some issues with contacting the host so i contacted the helpline and Gab did such an excellent job on solving the issue with patience. may you and the rest of your team be blessed with health and wealth. ### ★★★★★ I made an Enquiry on Sunday for… - Milzam Bin Rahim · 2026-05-17 I made an Enquiry on Sunday for information update. They were quick to reply and update my profile in less than 10 minutes. It was seemless and I’m very pleased with their customer service response. ### ★★★★★ The Cool Assistant, Gab - AbgZai · 2026-05-17 The Assistant, Gab was very patient and cooperative while I was under stress when the Drive-lah App failed on me. She consistently guided me in calm and cool mode even though it was at almost 1 am.. Thank you Gab. You are amazing..! ### ★★★★★ Fast response and helpful explanation… - Muhd Sopian · 2026-05-15 Fast response and helpful explanation good ### ★★★★★ CS Gen was fast and efficient in… - Md Iszuan Kamis · 2026-05-14 CS Gen was fast and efficient in handling my issue. ### ★★★★★ good service - jovan · 2026-05-13 ### ★★★★★ Very approachable and helpful - nornaim mohamed fuzari · 2026-05-12 Very approachable and helpful --- - 全部评价与筛选: https://ok.one/review/www.drivelah.sg - JSON 接口: https://ok.one/api/companies/www.drivelah.sg - 评分口径与数据来源: https://ok.one/methodology/