# Elegomall 评价与评分 > 来源: OK.one — https://ok.one/review/www.elegomall.com - 域名: www.elegomall.com - 分类: 食品、饮料和烟草 - 综合评分: 3.0 / 5 (39 条评价) - 评分分布 5→1 星: 46% / 3% / 3% / 0% / 49% - 所在地: China · Shenzhen - 数据更新: 2026-10-24 Elegomall（www.elegomall.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 39 条用户评价，属于食品、饮料和烟草分类，口碑一般。评价两极分化：49% 给出 4 星及以上，同时 49% 打了 1 星；商家回复了 74% 的差评。数据最后更新于 2026-10-24。 ## 最新评价(第 1/2 页) ### ★☆☆☆☆ YOU HAVE BEEN WARNED , NOT TRUSTWORTHY AT ALL !!!!!! - Chris Leonard · 2020-10-29 Bought From Elegomall some time ago , my order was a complete mess , i had items missing and after trying to chase up were they were they wouldnt reply to any of my commuinications and still to this day havent sent what ive asked for . YOU HAVE BEEN WARNED , NOT TRUSTWORTHY AT ALL !!!!!! > 商家回复 (2020-10-30): We are sorry to hear that. May I know your order number or registered email? We will contact you by email and help to solve the problem as soon as possible. You can email us by service@elegomall.com Best Regards. Elegomall Team ### ★★★★★ Fast delivery with quality items! - Leona Liu · 2020-07-07 I love them! I can always get what I need with fast delivery and good price, thanks for you nice service. Highly recommended. ### ★☆☆☆☆ CON MEN, GREEDY, OVERPRICED - Alborz Izadi · 2020-03-20 This company has been emailing me for the past year from different email addresses and ignoring my request to stop. On top of this, they are now trying to instill fear into UK clients and offering masks and hand sanitisers for a MASSIVELY INCREASED PRICE. These people are conmen and greedy, above that - they're a sub par e-cigarette wholesaler, they are massively expensive comparatively to even UK wholesalers and distros. I'd recommend in China: Everzon UK: Vapourchaser/SmokePurer Official Aspire/CS Distro Evolution Vaping Stay away from these conmen ### ★☆☆☆☆ still spamming every day - Jeff Bullins · 2019-09-24 still spamming every day, multiple email address. never stop even when asked. they just change their email address and carry on couldn't hate this company any more ### ★☆☆☆☆ Spammers - Mar Kas · 2019-09-07 These people are the biggest spammers I have seen. Do they really believe this helps to make b2b customers and build a long-lasting business? Not in thinking countries. Collect your spam together and think about adding some value and sense. Reply to the reply: you shouldn't remove only one email, you annoy businesses around the globe. You should remove all emails that haven't subscribed or gave you permission to spam them. > 商家回复 (2019-09-09): Dear Mar kas Thank you for letting us know about your experience with our EMD. We apologize that EDM makes you feel annoyed, and appreciate you taking the time to share your ideas with us. May I have your email address via private message? We can remove your email address of the list. Thank you for your valuable time and understanding of this matter. Kind Regards Elegomall ### ★☆☆☆☆ SPAM SPAM AND MORE SPAM!! - Naz Infinite · 2019-08-27 SPAM SPAM AND MORE SPAM!!! EVERYDAY! Every member of their 5000 staff that are probably underpaid continue to send spam and do not take no for an answer.. i have unsubcribed, contacted them direct, but still continue to send SPAM. > 商家回复 (2019-09-09): Dear Naz Infinite Thank you for letting us know about your experience with our EMD. We apologize that EDM makes you feel annoyed, and appreciate you taking the time to share your ideas with us. May I have your email address via private message? We can remove your email address of the list. Thank you for your valuable time and understanding of this matter. Kind Regards Elegomall team ### ★☆☆☆☆ poor customers service and shipping - Devin Smith · 2019-07-12 poor customers service. cant get answers from anyone. order still not shipped that i was told shipped dhl. then told ups. now its Friday night and still nothing > 商家回复 (2019-09-03): Dear Devin, we apologize for the change of Shipping consignee, But to ensure you receive the goods on time, we partner with the best logistic company like DHL, UPS, what's your Order number? we will help to solve this problem as soon as possible, you can contact our coutomer's service or LiveChat give your order number ### ★☆☆☆☆ we had a multiple orders that were… - david oppes · 2019-03-26 we had a multiple orders that were delayed without notification from elego and then had stock missing from our order and then being told they were out of stock again no notification from elego... then when we had customers vape kits not work was told we had to pay shipping to have it replaced when it's their product fault.... worst customer service without any resolution... do not purchase from this company there are better suppliers with better price ... > 商家回复 (2019-09-09): Dear David Thank you for letting us know about your experience, We sincerely apologize that our shipment makes you feel uncomfortable, and appreciate you taking the time to share your ideas with us. we definitely will improve in the future, 100% happy Customer Service is our goal. Thank you for your valuable time and we hope to service you again in the near future. Kind Regards Elegomall team ### ★★★★★ Incredible customer service - Keith hicke · 2019-03-13 Incredible customer service! Thank you sandy for dealing with my abundance of emails and inpatients. She has been incredibly helpful and get this people... I ordered a pulse dual kit last Wednesday from elegomall in hongkong and it was on my doorstep in sidney British Columbia Canada teusday morning that's 4 business days from China!! Much thanks I will be using this site often! ### ★★★★★ I can not recommend this company enough - Christine Butcher · 2019-01-09 I can not recommend this company enough! Ice is my agent and she has a sweet nature with the quick ability to get things done. I have a B&M Store with quick turnover, Ice is always sending me information and pics through WattsApp on new and up coming hardware. She is also almost always available, exactly what I need for a busy business! Thank you Ice you make a hard job much easier :0) ### ★★★★★ this page its very good and people who… - Youwantmycandy tumama · 2018-12-27 this page its very good and people who works there it's very kindful, they always help me and i find what i need. Also they are very patients with people like me XD. I really recommend to everybody. ### ★★★★★ Excellent post sell service from sandy - Manuel tejero · 2018-12-24 Excellent service from sandy. Always available for resolving logistic problems. ### ★☆☆☆☆ disappointed - Mohd Noor · 2018-12-20 item was delivered successfully but i am experiencing an issue with the 0.8 ceramic coil, will update later once solved. update. they cannot confirm the problem as the reviews from other users were good as they claimed. maybe i'm not that lucky. > 商家回复 (2019-01-07): Dear Mohd Noor, we are willing to solve your problem, but you need to show us the problem through video. If you can prove the problem, We will try our best to solve it, and make compensation to you. Best Regards. Elegomall Team ### ★★★★★ Excellent customer service from Sandy. I cannot ask for more. She is Brilliant! - Thinksmoke Thinkvape · 2018-12-15 If you are talk about employees going above and beyond their duties to make customers happy, Sandy certainly that. Sandy, even on a Saturday, will go the extra mile to provide me with tracking numbers and answer all my delivery enquiries in odd hours in China. I am willing to even invest more into this partnership knowing I have a capable Account Manager like Sandy ready to help us win. I am forever grateful for such an a selfless act. She deserves to be the employee of the year for such act of kindness. ### ★★★★★ Customer Service - Geoff Anderson · 2018-12-13 I had a slight problem with my order, I had a chat with Sandy and she was great, we had the problem sorted out very quickly. I was very happy with the outcome and how nice Sandy was and how easy she was to talk too. Great work Sandy. I will definitely be back. > 商家回复 (2018-12-14): Hello, Geoff Anderson, thank you very much for your recognition. It means a lot to us and we will appreciate it. We are always doing our best to meet with customers' needs. Any question or problem, pls just let us know. thank you very much again. Best Regards. Elegomall Team ### ★★★★★ Best wholesale Support - Kurt Peyer · 2018-12-12 Excellent wholesaler with the best customer support. > 商家回复 (2018-12-14): Hello,Kurt Peyer. Thank you very much for your recognition. We will keep offering the best products and best service. Best Regards. Elegomall Team ### ★★★★★ excellent customer service.... - cesar guillermo suarez moran · 2018-12-08 ### ★★★★★ Good Sales & Services - Nicholas · 2018-12-07 Good price, fast delivery, great service. Especially the customer service assistant Ms. Sandy, good responsibility and fast reply, even after office hours, on the way back to home on heavy rainy day, recommend to log your account with this sweet little angle. Spoiled item? With no doubt, compensation recover. Will keep trading, good job Elegomall. > 商家回复 (2018-12-14): Hello,Nicholas, thank you very much for your recognition. It means a lot to us and we will appreciate it. We are always doing our best to meet with customers' needs. Any question or problem, please don't hesitate to contact us. Best Regards. Elegomall Team ### ★★★★★ Amazing service and range of products… - Dee Pittman · 2018-12-06 Amazing service and range of products always delivered on time and only 3 days to get to Australia You can’t fault that We have orderd many times and never had an issue and can always get a response super fast when needed thanks to my rep sissy 🥰 If your looking for an amazing wholesale company look no further these guys are where it’s at 👌 > 商家回复 (2018-12-14): Hello, Dee Pittman, thank you very much for your fair friendly review to us. We are always doing our best to meet with customers' needs. It's great that we helped. Best Regards. Elegomall Team ### ★★★★☆ There was some minor problems - Matas · 2018-12-05 There was some minor problems, but they fixed all of them. Cheap and good products! --- - 全部评价与筛选: https://ok.one/review/www.elegomall.com - JSON 接口: https://ok.one/api/companies/www.elegomall.com - 评分口径与数据来源: https://ok.one/methodology/