# Ereplacementparts 评价与评分

> 来源: OK.one — https://ok.one/review/www.ereplacementparts.com

- 域名: www.ereplacementparts.com
- 分类: 家庭服务
- 综合评分: 4.6 / 5 (201 条评价)
- 评分分布 5→1 星: 86% / 4% / 2% / 1% / 6%
- 所在地: United States
- 数据更新: 2026-08-11

Ereplacementparts（www.ereplacementparts.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 201 条用户评价，属于家庭服务分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

## 最新评价(第 1/11 页)

### ★★★★★ 他们正是我想要的
- Marietta · 2026-08-11

他们正是我想要的。  易于浏览的网站。  快速退房。  会一次又一次地回去。

### ★★★★☆ 乐于助人且友好的人在…
- Martin Smith · 2026-08-11

电话里的人乐于助人且友好，价格优惠。  这将是我下次需要零件时会来的地方。

如果你运到加拿大，那就更完美了🇨🇦

### ★★★★☆ 我最欣赏你的方式......
- Jonathon McGlew · 2026-08-11

我非常欣赏使用图表查找零件的方式。导航非常容易。我强烈推荐使用这家公司。价格有点高。运输成本也很高。但如果您需要精确的零件并期望它是正确且准时的。支付溢价是有道理的。

### ★★★★★ 零件完美贴合，交货快捷。
- David · 2026-08-11

刀片和惰轮是原始零件的完美替代品。另一位卖家的刀片据称是 OEM 的，但实际上并非如此。这把刀片工作完美。价格合理，交货快捷。上周末正好赶上使用割草机。

### ★★★★★ 客户服务
- Nancy · 2026-08-11

该网站易于使用，可用零件数量惊人！
我选择打电话订购我需要的产品，并与 Kimberly 进行了非常愉快的互动。  她知识渊博，友好且高效地处理了我的订单。  
我会毫不犹豫地在未来使用该公司，并很乐意将其推荐给其他人！
这是发自一颗欣喜和感恩的心，没有AI！

### ★★★★★ 订购很容易
- keith lawson · 2026-08-11

订购很容易。交货并没有花那么长时间。

### ★★☆☆☆ 迟收到部分
- Kyle McCoy · 2026-08-10

我的零件迟到了 1 天。  我支付了加急运费，但它没有按预期到达。  我支付的运费比零件的价值还要高。  我就此通过电子邮件发送了邮件，但尚未收到任何回复。  我只希望收到我支付的运费的部分退款。

> 商家回复 (2026-08-10): Hello,
We’re sorry for the frustration and any confusion regarding the delivery timeline. Your order was placed on a Friday, and weekends do not count as business days for shipping. According to the tracking information, your order was delivered on Monday, which was the next business day. We understand that expedited shipping can be costly, especially when the shipping charge exceeds the cost of the part. We also apologize that you did not receive a timely response to your email, and we appreciate you bringing your concerns to our attention.

### ★★★★★ 希瑟非常友善，知道我......
- MICHAEL RASMUSSEN · 2026-08-10

希瑟非常友善，知道我在寻找什么。  很高兴能够与一个你能理解的、来自美国的人交谈。

> 商家回复 (2026-08-10): Hello,
We’re so glad to hear Heather was kind, knowledgeable, and able to help you find exactly what you needed. We appreciate you taking the time to share your experience with us!

### ★★★★★ 法尔顿非常出色。  你应该给她加薪。  与她交谈绝对是一种乐趣。
- joe · 2026-08-10

法尔顿非常出色。  你应该很高兴让她为你工作。  加薪不会有问题。  毫无疑问，与她交谈绝对是一种乐趣。  如果您有任何问题想问我，请随时与我联系

### ★★★★★ 妮可很友好而且非常乐于助人
- DEE M · 2026-08-10

妮可很友好而且非常乐于助人。与像她这样知道自己在做什么的人交谈是一个很好的改变。谢谢。

### ★★★★★ 斯蒂芬妮非常乐于助人，而且……
- Sally · 2026-08-10

斯蒂芬妮非常乐于助人而且令人愉快。她竭尽全力找到了我需要的零件编号，并解释了该零件所涉及的时间范围以及成本。我非常感谢她的友善和她花时间帮助我。

### ★★★★★ 响应速度很快
- Randy Bazner · 2026-08-09

响应速度很快，零件效果很好。如果有组装说明会很有帮助，但这是一次很好的经历

> 商家回复 (2026-08-10): Hello,
We’re glad to hear the response was fast and the parts worked great. We appreciate your feedback about including assembly instructions, and we’ll be sure to pass that along. Thanks for sharing your experience with us!

### ★★★★★ 微笑服务，没有态度。
- BKreft · 2026-08-09

期待已久的研磨机终于到了。打开包装时，开关受到很大的作用力，弯曲了三 (3) 个铲形连接器，并将第四个铲形连接器深深推入开关主体中。已联系E更换零件。凯尔接听了我的电话。他的举止非常令人愉快和专业。 
我解释了情况，他回答说没问题。凯尔问他是否可以让我先等一下，然后他调查一下情况。他告诉我，他处理了我的索赔，并将收到我卡上的退款。他还解释说，手头没有更多的开关，需要一周左右的时间才能换一个新的。他处理了我购买的更换开关。

> 商家回复 (2026-08-10): Hello,
We’re sorry your long awaited switch arrived damaged, but we’re so glad Kyle was able to make the situation easier with friendly, professional service. We know how frustrating it is to wait for a part only to have it arrive unusable. Thank you for recognizing Kyle and for your patience while we get a replacement switch to you. We truly appreciate your business and your kind review!

### ★★★★★ 很容易找到零件！
- Joseph Brown · 2026-08-08

很容易找到我需要的零件，运输非常快，价格合理。

> 商家回复 (2026-08-10): Hello,
We’re so glad you found the part you needed quickly and that it arrived fast at a reasonable price. Thank you for choosing us and for sharing your experience!

### ★★★☆☆ 该部分效果很好
- David Brake · 2026-08-08

该零件效果很好，但运费似乎很贵。

> 商家回复 (2026-08-10): Hello,
We’re glad to hear the part worked well, and we appreciate your feedback regarding the shipping cost. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package’s progress and address any issues that might arise during transit.

While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently. We appreciate your understanding and thank you for choosing us.

### ★★★★★ 希瑟是最棒的！
- Jay · 2026-08-08

希瑟对我第一次在贵公司的经历的关心，除了她提供的详细的跟进之外，就好像她拥有这家公司并且只关心我的经历一样。

显然，我相信您很感激她代表您的公司，请给她加薪！

更重要的是，虽然有帮助，但我之前交谈过的两个人给了我不正确的信息。因此，如果我今天没有打电话并没有希瑟支持我，我可能会无限期地等待我的产品。

如果她还没有，我会鼓励你让她处于培训他人的位置。

谢谢，

杰伊

> 商家回复 (2026-08-10): Hello,
Thank you for sharing your experience with us. We’re thrilled to hear how much Heather’s care, attention to detail, and follow through stood out during your first experience with Parts Town. We’re incredibly grateful to have her on our team, and we’ll be sure your kind words and recognition are shared with her.

We also appreciate you bringing the incorrect information you received during your earlier conversations to our attention. That’s certainly not the experience we want for our customers, and your feedback helps us identify where we can do better. We’re glad Heather was able to step in, get things on the right track, and make sure you were taken care of. Thank you for giving us the opportunity to make it right and for taking the time to recognize an outstanding member of our team!

### ★★★★☆ 似乎总是有我正在寻找的东西......
- Guest · 2026-08-08

似乎总能找到我想要的东西。到目前为止，很少有你没有的。零件总是状态良好且及时到达。没有抱怨...如果我这样做，我就不会下订单了。

> 商家回复 (2026-08-10): Hello,
We’re so glad to hear that you can count on us to have the parts you need and get them to you quickly and in great shape. We truly appreciate your continued business and the trust you place in us with each order. Thank you for taking the time to share your experience!

### ★★★★★ 五颗星当之无愧
- Frank Blackburn · 2026-08-07

我曾多次在个人项目中使用 eReplacementParts，并且在退休之前，我曾作为一名维护专业人员。在这两种情况下，我都找到了所需维修零件的可靠来源。五颗星，当之无愧。

> 商家回复 (2026-08-07): Hello,
Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to know that you trusted eReplacementParts throughout both your personal projects and your career in maintenance. Hearing that we have been a reliable source over the years is exactly what we strive for. We truly appreciate your support and your five star review. Wishing you all the best in your retirement, and we look forward to helping with any future projects.

### ★★★★★ 与有能力的人交谈
- Jeff Olson · 2026-08-07

玛丽-艾伦是一位能干的人，英语说得很清楚。她也很令人愉快。可悲的是，这些经历在这个时代很少见。

> 商家回复 (2026-08-07): Hello,
Thank you for taking the time to share your feedback. We are so glad to hear that Mary Ellen provided you with such a positive experience. We take great pride in having knowledgeable, friendly team members who are committed to helping our customers, and your kind words mean a great deal. We will be sure to share your recognition with Mary Ellen. Thank you for choosing us, and we look forward to serving you again.

### ★★★★★ 完美的部分。
- kwasmo · 2026-08-07

完美的部分..恢复营业

> 商家回复 (2026-08-10): Hello,
We love hearing that! So glad you found the perfect part and are back in business. Thanks for choosing us!

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