# Eternate 评价与评分 > 来源: OK.one — https://ok.one/review/www.eternate.com - 域名: www.eternate.com - 分类: 购物与时尚 - 综合评分: 4.1 / 5 (101 条评价) - 评分分布 5→1 星: 62% / 15% / 5% / 2% / 16% - 所在地: United States · New York - 数据更新: 2026-08-12 Eternate（www.eternate.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑良好。77% 的评价为 4 星及以上，16% 为 1 星；商家回复了 83% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。 ## 最新评价(第 1/6 页) ### ★★★★★ 精彩的 - Godbody Slug · 2026-08-11 太棒了，收到了我订购的东西 ### ★★★★★ 我订购的戒指效果很好 - Melissa Mccarthy · 2026-08-11 我订购的戒指效果很好，但是有点大。我确实需要调整它的大小，但除此之外它是完美的 ### ★★★★★ 我喜欢它 - Zahraa Elfarooqui · 2026-08-10 我喜欢它。很棒的工作 ### ★★★★★ 品质精彩 - Angie · 2026-08-10 品质非常好，我收到的作品非常漂亮！超出了我的预期！ ### ★★★★★ 很棒的客户服务和美丽的… - Brooke Bloome · 2026-08-10 优质的客户服务和漂亮的戒指！ ### ★★★★★ 很棒的选择！ - Rob · 2026-08-10 丰富的选择，并且总是很容易从网站上个性化和购买珠宝。 会再次从这里订购。 ### ★☆☆☆☆ 收到的个性化戒指尺寸错误 - Scott · 2026-08-06 收到尺寸错误的个性化戒指，没有回复任何电子邮件/电话。 > 商家回复 (2026-08-06): Dear Scott, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience. We have carefully searched our records using the information available to us but have unfortunately been unable to locate your order or any emails associated with your review. As a result, we have not been able to investigate what may have happened in your case. If you could please send an email to service@eternate.com with your order details and inform us that you are redirected from Trustpilot, I will personally review your case and do everything I can to help resolve the issue for you. We take customer satisfaction very seriously and would appreciate the opportunity to make this right. Kind regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 戒指很精致 - Gail · 2026-08-06 戒指很精致。这是给我七月底结婚的儿子的礼物 > 商家回复 (2026-08-07): Dear Gail, Thank you so much for your wonderful review. It is especially meaningful to know that the ring was chosen as a gift for your son on such a special occasion. Congratulations to the happy couple on their marriage! We are honored that an Eternate piece could be part of such a memorable milestone. Thank you for your trust and support. We wish your son and his spouse a lifetime of happiness together. Warm regards, Eternate Team ### ★☆☆☆☆ 到目前为止经历非常糟糕 - Grace · 2026-08-05 我一直在尝试与 Eternate 联系以安排交换。我一周前提出了一张罚单，但仍然没有回复。我昨天又跟进了一遍，还是没有。我尝试拨打电话，但结果只是接通自动应答电话。实时聊天只是告诉您开票。还不够好。 > 商家回复 (2026-08-06): Dear Grace, Thank you for sharing your feedback. We are truly sorry to hear about your frustration and apologize for the inconvenience caused. We have reviewed our records, but unfortunately, we have not been able to locate your order or any previous communication using the information available through this review. We would really like to look into what happened and understand why your exchange request has not been addressed. If you could please send us an email at service@eternate.com and mention that you were directed from Trustpilot, I will personally take care of your case and make sure it is reviewed as quickly as possible. We truly value our customers and would appreciate the opportunity to resolve this for you. Kind regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 定价和运输 - Thomas · 2026-08-04 定价、设计和运输都很棒！我妻子很喜欢她的戒指！ > 商家回复 (2026-08-04): Thank you so much for your wonderful review, Thomas! We’re so glad to know that your wife loves her ring — being part of such special moments is what makes our work so meaningful. Thank you for choosing Eternate, and we hope the ring brings you both many years of happiness and beautiful memories. Warm regards, Eternate Team ### ★★★★★ 很棒的公司！品质优良 - Sophia Lee · 2026-08-04 几年前我给男朋友买了一条带字母吊坠的金链子，现在还完好如新。老实说，我简直不敢相信，因为价格如此公平。强烈推荐。 > 商家回复 (2026-08-06): Dear Sophia, Thank you so much for sharing your wonderful experience with us. Knowing that our jewelry continues to hold its quality and bring joy long after purchase is exactly what we strive for. We are incredibly grateful for your trust and for recommending Eternate to others. Thank you again for being a valued part of the Eternate family. We hope your piece continues to be enjoyed for many more years to come. ❤️ Warm regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 她说是的！ - Justin Dockery · 2026-08-03 戒指来得很及时，而且非常漂亮。她喜欢它，这才是最重要的！ > 商家回复 (2026-08-04): Congratulations, Justin! 🎉 We're absolutely thrilled to hear that she said YES! Thank you for letting us be a small part of such a special and unforgettable moment in your lives. It means so much to us that the ring arrived on time and that she loves it. Knowing that it helped make your proposal even more memorable is the highest compliment we could receive. We wish you both a lifetime of love, happiness, and beautiful memories together. Thank you for choosing Eternate for such an important milestone. Warmest wishes, Hazel Porter Head of Eternate Customer Care ### ★★★★☆ 令人惊叹的生日石手链 - Dawn M · 2026-08-03 这家公司为我女儿制作了一款精美的生日石手链。 我和她一样对这件珠宝感到非常满意。 我强烈推荐这家公司！ 该过程花费的时间比他们网站上所述的要长一些。 然而，我会毫不犹豫地再订购一件他们令人惊叹的珠宝:) 客户服务也很细心且反应灵敏。 > 商家回复 (2026-08-04): Dear Dawn, Thank you so much for sharing your wonderful feedback with us. We are truly delighted to hear that you and your daughter love the birthstone bracelet. Knowing that you are both happy with the piece means so much to us. We also really appreciate your kind words about our customer service and your recommendation. Your feedback regarding the processing time is very valuable, and we are always working to improve our customers’ experiences. Unfortunately, we were unable to locate your order or previous conversations based on the information available through this review. If you could please reach out to us at service@eternate.com and mention that you are contacting us regarding your Trustpilot review, we would love the opportunity to connect with you personally. I would be happy to assist you directly and see how we can make your experience even better. Thank you again for choosing Eternate. Warm regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 优质的服务和漂亮的戒指 - Nils S. · 2026-08-03 优质的服务和漂亮的戒指！客户服务非常友好、乐于助人且乐于助人。在整个过程中我们感觉受到了很好的照顾。强烈推荐！ > 商家回复 (2026-08-04): Hi Nils! Thank you so much for your wonderful review! We are truly delighted to hear that you had such a positive experience with our team and that you love your rings. Thank you for your kind recommendation and for choosing Eternate. We hope your beautiful rings bring you joy for many years to come! Warm regards, Eternate Team ### ★★★★☆ 伟大的戒指 - Lauren · 2026-08-03 我认为这些戒指制作精良，看起来很棒。我对时间表只有一个问题，它花费的时间比他们说的要长，我不得不发电子邮件检查一下。当我发送电子邮件后，我在一小时内收到了一封发货电子邮件。不确定他们是否只是偷懒或忘记发送。不管怎样，他们的表现都很棒。会推荐。 > 商家回复 (2026-08-04): Dear Lauren, Thank you so much for taking the time to share your feedback with us. We are truly happy to hear that you love your rings. We sincerely appreciate your feedback regarding the timeline and communication. We are always working to improve our processes and provide a smoother experience for our customers. Unfortunately, we were unable to locate your order or previous conversations using the information available through this review. If you could please reach out to us at service@eternate.com and mention that you are contacting us regarding your Trustpilot review, I would personally love the opportunity to assist you and do everything I can to make your experience even better. Thank you again for choosing Eternate and for sharing your honest feedback with us. Warm regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 痴迷于产品 - Christina · 2026-08-02 我订购了 2 件，一枚戒指和一条诞生石手链。两者质量都很好，而且很快就到了 > 商家回复 (2026-08-04): Hi Christina! Thank you so much for your wonderful review! We're delighted to hear that you loved both your ring and birthstone bracelet, and that everything arrived quickly. Knowing that you're happy with the quality of your pieces truly means the world to us. We hope you enjoy wearing them for many years to come, and we look forward to creating something special for you again in the future. Warm regards, Eternate Team ### ★★★☆☆ 我的经历 - Rostyslav Shtefan · 2026-08-01 我真的很喜欢送给我未婚夫的戒指，但使用三周后，她的石头掉了下来，幸好我找到了它。我与支持团队交谈，他们不仅不会免费修复它，而且还会让我支付运费。 > 商家回复 (2026-08-04): Dear Rostyslav, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating this situation must have been. Customer satisfaction is extremely important to us, and we take concerns like yours very seriously. We have reached out to you via email and I will personally be assisting you to find a satisfactory resolution. Making this right and improving your experience is very important to us. We appreciate the opportunity to review your case and hope to restore your confidence in our products and service. Please keep an eye on your inbox, and we look forward to speaking with you soon. Kind regards, Hazel Porter Head of Eternate Customer Care ### ★★★★★ 质量非常高 - Kevin Poirier · 2026-07-30 非常高品质，令人印象深刻的项链。由于存在各种花哨的网站，选择在哪里购物可能很困难，尤其是宝石。我给我妻子买的生日石项链非常漂亮；宝石大小适中。 强烈推荐！ > 商家回复 (2026-07-31): Hi Kevin! Thank you so much for taking the time to share your wonderful feedback! We are truly delighted to hear that you are happy with your birthstone necklace and that it exceeded your expectations. We understand how important it is to find a trusted place for meaningful jewelry, and it means a lot to us to know that you had a positive experience with Eternate. We hope your wife enjoys wearing her necklace and that it continues to be a special piece for many years to come. Thank you again for your kind words and for recommending us! Warm regards, Eternate Team ### ★★★★★ 通讯和产品 - Emma Grieshop · 2026-07-30 沟通和产品都很棒 尺寸也很完美 > 商家回复 (2026-07-31): Dear Emma, Thank you so much for your kind review! We are so happy to hear that you had a great experience with both our communication and your Eternate piece. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope you enjoy your jewelry for many years to come! Warm regards, Eternate Team ### ★★★★★ 项链很惊艳 - Lorine Guadagnino Kevelos · 2026-07-30 项链令人惊叹。 与客户服务的沟通非常好。 > 商家回复 (2026-07-31): Thank you so much for your lovely review, Lorine! We are thrilled to hear that you love your necklace and that you had such a positive experience with our customer service team. Providing beautiful jewelry along with thoughtful and reliable support is very important to us, and we truly appreciate your kind words. Thank you for choosing Eternate, and we hope your necklace continues to bring you joy for many years to come! Warm regards, Eternate Team --- - 全部评价与筛选: https://ok.one/review/www.eternate.com - JSON 接口: https://ok.one/api/companies/www.eternate.com - 评分口径与数据来源: https://ok.one/methodology/