# Flywire 评价与评分 > 来源: OK.one — https://ok.one/review/www.flywire.com - 域名: www.flywire.com - 分类: 电子与科技 - 综合评分: 4.1 / 5 (102 条评价) - 评分分布 5→1 星: 69% / 8% / 5% / 5% / 14% - 所在地: United States - 数据更新: 2026-08-10 Flywire（www.flywire.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑良好。77% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★☆☆☆☆ 拿钱快，退款慢……客户服务很差。 - Stuart Woolley · 2026-08-07 FlyWire 是一个向其他机构或机构汇款的绝佳平台 - 快速、简单 - 但是 - 当需要退款或交易被他们“搁置”时 - 通信就会崩溃。 当与真人交谈时，在线聊天机器人无法提供帮助 - 存在指责和缺乏帮助。 发电子邮件时 - 根本没有回复。 看到其他人等待数月才能获得退款，这令人担忧。 > 商家回复 (2026-08-07): Hi Stuart, Thank you for reaching out to Flywire. We're sorry to hear about your experience and understand how frustrating it can be when a payment is placed on hold or a refund takes longer than expected. If your case is still unresolved, we'd be happy to assist you. For security reasons, we are unable to discuss payment details through this platform. Please contact our Support team by emailing support@flywire.com with your reference ID. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us . Best, Payment Experience Team @ Flywire ### ★★★★★ 极好的 - Chanchalkumar jaiswal · 2026-08-07 · 已验证 做得很好。 非常支持 ### ★★★★★ 快速解决并及时提供客户服务 - Deepa George · 2026-08-07 · 已验证 一切，已经使用他们的服务三年了 ### ★★★★☆ 两名学生的电子邮件收据不起作用 - Kathleen G. · 2026-08-07 我只是想让您知道，当我为两个孩子支付两笔付款时，我在最初付款时会收到确认。但当其中一本真正送到大学时，我从未收到过收据。我认为您的系统配置为发送电子邮件，一旦发送，将其标记为已发送，然后第二次付款的第二封电子邮件不会发送给我。我想让您知道，以便您将来可以解决此问题。 500 美元的付款也发生了同样的情况，当然付款确实到达了大学。我只是从来没有收到收据。 ### ★★★☆☆ 我认为你们很棒，但是你们的…… - Gauri Maini Hira · 2026-08-05 · 已验证 我认为你们很棒，但你们的印度合作伙伴真的很骚扰！露露需要一些技能。我们已经通过 Flywire 汇款 7 个学期了，每次都会出现一些新问题给我们带来麻烦！太令人沮丧了。他们可以致力于使文书工作变得无缝，尤其是来自长期客户的文书工作。我们害怕付款前的流程 > 商家回复 (2026-08-05): Hi Gauri, Thank you for being a loyal Flywire payer over the past 7 semesters, we truly appreciate your trust. We're sorry to hear that the experience with our local partner has been frustrating and that the process has felt more difficult than it should. Your feedback is valuable, especially regarding the paperwork and consistency for returning payers. We'll make sure to share it with the appropriate teams as we continue working to improve the payment experience. Thank you for taking the time to let us know, and we hope to make your future payments much smoother. If you have further feedback or questions, please do not hesitate to contact us. We are always happy to help! Best, Payment Experience Team @ Flywire ### ★★★★★ 快速支付系统 - Mulu Bzayene · 2026-08-05 · 已验证 该公司以安全的方式促进我们的付款 ### ★★★★★ 出色的客户服务 - Maya Kumari Surendran · 2026-08-05 · 已验证 ### ★★★★★ 迅速回复了我的要求并且…… - Ivy · 2026-08-05 · 已验证 迅速回应了我的要求并提供了优质的服务。 ### ★★★★★ 快速高效 - Tadala Kangoni · 2026-08-05 · 已验证 ### ★☆☆☆☆ 关于不可接受的客户服务的投诉 - Sadia Afroze · 2026-08-04 我写这封信是为了表达我对你们的客户支持团队处理我的案件的方式的极度失望。 我错误地通过 Flywire 发起付款，而不是使用预期的付款方式。当我意识到错误后，我立即联系了我的银行，银行通知我转账已获得批准，但 Flywire 尚未收到。他们建议我立即联系 Flywire，因为只有 Flywire 可以在该阶段停止或取消交易。 我立刻行动了。我发送了电子邮件详细解释了情况，并多次尝试通过电话联系您的客户服务团队。不幸的是，我的电话无人接听，我的电子邮件也四天无人回复。 最令人沮丧的是，我在 Flywire 收到资金后几分钟才收到回复。那时，我被告知付款已经处理完毕，如果我想要退款，我将被收取 1% 的退款费。最重要的是，由于汇率，我已经损失了一大笔钱，这意味着除了我试图立即纠正的无心错误之外，如果没有过错，我将遭受更大的经济损失。 如果我第一次联系您时您的客户服务团队及时回复，这种情况可能完全可以避免。相反，在付款处理完毕之前我没有得到任何帮助，这让我别无选择，只能接受巨大的经济损失。 我发现这种水平的客户服务非常令人失望。作为一家处理大额国际学费支付的公司，我期望及时的沟通和真诚的支持，特别是当客户立即报告紧急问题时。相反，我感到自己被忽视了，直到解决问题时为时已晚。 > 商家回复 (2026-08-05): Hi Sadia, Thank you for taking the time to share your experience. We’re sorry to hear how frustrating this situation was and understand how concerning it must have been to realize the payment had been initiated incorrectly. Once a bank transfer has been approved by the sending bank, Flywire is unable to stop or cancel the transfer while it is still in transit. At that stage, we must wait until the funds are received. Once the payment reaches Flywire, the funds belong to the receiving institution based on the payment instructions provided. Any refund request must therefore be reviewed and approved by the receiving institution according to their refund policy. We understand that timely communication is important, especially when a payment issue feels urgent. We appreciate your feedback regarding your attempts to reach our team and will share it with the appropriate teams as we continue working to improve our support experience. Thank you again for bringing this to our attention. Best, Payment Experience Team @ Flywire ### ★★★★★ 他们的反应速度很快，而且…… - Chukwuebuka Markherry Enyiaka · 2026-08-03 · 已验证 他们响应迅速，随时准备为客户提供帮助 ### ★★☆☆☆ Flywire 比传统银行转账更昂贵 - VN User · 2026-08-02 在越南，与传统银行转账相比，Flywire 的费用要高得多，而且使用相同类型的文件，但沟通时间更长，因为它们只是中间人，仍然必须依赖于进行实际交易的合作银行。 此外，尽管宣传的 24/7 服务，他们的在线支持也需要时间。 如果你不关心钱，Flywire 唯一的优势就是在线工作——你不需要去银行。 > 商家回复 (2026-08-03): Hi Customer, Thank you for taking the time to share your feedback. We appreciate you sharing your perspective and will pass your comments along to the appropriate team for review. As mentioned previously, for security and privacy reasons, we're unable to provide payment-specific support through social media. If you need assistance with a payment or would like us to review your experience, our Support team will be happy to assist you. Please email us at support@flywire.com, or reach us via live chat or phone through our Contact page: https://www.flywire.com/company/call-us. Best, Payment Experience Team @ Flywire ### ★★★★☆ 无缝支付国际学费。 - Madhu Nand · 2026-08-02 · 已验证 通过 Flywire 转账费用非常简单。不过，收货有点慢。 ### ★★★★★ 好的 - jinjith .s · 2026-08-02 · 已验证 总体不错 ### ★★★★★ 其优秀 - Sara Turad · 2026-08-01 · 已验证 ### ★★★★★ 非常容易使用我转入的费用... - MuhammadSulaiman · 2026-07-31 使用起来非常方便，我的费用在一个工作日内转帐。 ### ★★★★★ 我在 7 月中旬看到并使用了 Flywire 我进行了第一次付款 我查看并学习了 Flywire 服务和业务 没关系 我会留下来 我住在索马里之角 我是斯林纳斯大学的博士生 - Isack Adan · 2026-07-30 虽然我是新来的，但飞汇服务很好，我是意大利塞林努斯大学的博士生，接下来的两个我想用于我的费用支付，我想开设自己的帐户，如何打开我的官方帐户，请帮助如何让我的官方帐户用于大学付款和其他业务，谢谢 ### ★★★★★ 简单快捷 - Banchong Panichpongpat · 2026-07-29 · 已验证 简单、快速、合理 ### ★★★★★ 服务可靠且非常易于使用 - Faisal Rizwan · 2026-07-29 ### ★☆☆☆☆ “卡费”太疯狂 - Adam · 2026-07-28 Flywire 是我支付学生住宿费用的唯一可用选择。关键词学生——即使在最好的时候，钱也很紧张。无论以任何标准衡量，超过 300 英镑的卡费都属于抢劫，尤其是当它是唯一可用的选择时！当付款之前从未传达过这样的费用时，感觉特别鬼祟。更不用说他们的汇率疯狂地过度膨胀。尽可能避免。 > 商家回复 (2026-07-29): Hi Adam, Thank you for sharing your feedback. We understand your concerns, especially when it comes to managing costs related to student expenses. Flywire aims to provide a secure and convenient payment solution, and we make every effort to ensure that any applicable fees are displayed clearly before payment is completed. Any fees associated with a selected payment method should be shown upfront for review before the payer proceeds. For security reasons, we do not provide payment support through social media. To help us assist you more effectively, please contact our Support team by emailing us at support@flywire.com. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us. For faster assistance, you can start a live chat or browse our frequently asked questions in our Help & Support Center: https://help.flywire.com/hc/en-us. We can see that you’ve already been in touch with our team via email, and we’ll continue to assist you through that channel to ensure your concerns are fully addressed. 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